HVAC Professional

Prestige Home Improvement

Ottawa, ON

Emergency ServiceWSIBResponds to Reviews

+1 800-843-1578 Website

1 Credential Verified

75out of 100

Trusted

ProScore

This score reflects 91 Google reviews, ratings from 2 platforms in all, WSIB coverage confirmed.

How is this calculated?

Score updated: Oct 2026

About Prestige Home Improvement

AI-generated summary from ProScore data sources

Prestige Home Improvement provides HVAC repair and installation work in Ottawa, operating seven days a week and available for on-site service. Customers report responsive communication throughout the process—technicians explain issues clearly and answer questions patiently—and consistently fast turnaround, including same-day emergency availability.

Prestige Home Improvement: ProScore 75, tied 8th of 71 scored HVAC contractors in Ottawa.
91 Google reviews (4.7 stars; median 36) for Prestige Home Improvement, ahead of 51 of 75 HVAC contractors.

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What Customers Say

AI analysis of 10 Google reviews

Top Strengths

Exceptional communication and explanation - multiple reviews praise staff for walking customers through processes, explaining issues clearly, and answering questions patiently

Fast response times and quick turnaround - same-day service on emergency calls, installations completed within days of initial contact, even holiday availability

Named technicians consistently praised (Calvin, Stefano, Rob, Josh, Joshua, Liam) - strong evidence of trained, personable, quality-focused individual contributors

Areas to Watch

Minor aesthetic/finish inconsistencies - white covers on wiring/hoses not uniformly applied across installation, some exposed wires/hoses at rear of home that customer expected covered

quick responseclear communicationprofessional installationfriendly techniciansreasonable pricing

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

3 sources · 114 reviews

GoogleListing found

Google Business Profile reviews

4.7/5

91 reviews

Review platform BListing found

Independent review platform · name withheld by policy

5.0/5

23 reviews

BBBListing found

Better Business Bureau rating · as of March 2026

A+BBB rating

Not found on Review platform C.

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

How sources are weighted: ProScore methodology.

Things to Know

Trusted Level

Scores in ProScore’s Trusted tier — strong, consistent signals across the sources ProScore checks.

Well Reviewed

4.7 star average on Google with 91 reviews.

Rated on Multiple Platforms

Independently rated on 2 review platforms — ratings that agree across sources are harder to game.

WSIB Verified

Workplace Safety and Insurance Board coverage confirmed — you're protected.

BBB A+ Rating

Rated A+ by the Better Business Bureau.

What Reviews Highlight

Reviews mention: quick response, clear communication, professional installation.

Google Review Breakdown

91 total

Featured Review

From Google

“

We decided to add two AUX heat pumps to our small home just outside Ottawa, and somehow we lucked out by connecting with Liam — yes, that Liam from the mildly irritating TikTok ads 😄 Jokes aside, Liam and his team were fantastic. Once we said “let’s do it,” the install crew showed up a few days later and had us up and running in no time. Full disclosure: my wife and I knew almost nothing about heat pumps and were more than a little skeptical. So here’s the good part.

Jesse Duggan

Google Review

Photos & Work

1 photo

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Frequently Asked Questions

Is Prestige Home Improvement licensed?

Licensing status has not been verified for Prestige Home Improvement. Contact them directly to confirm current credentials before hiring.

Does Prestige Home Improvement have insurance?

Yes, Prestige Home Improvement has verified WSIB (Workplace Safety and Insurance Board) coverage, which protects homeowners from liability if a worker is injured on the job.

What is Prestige Home Improvement’s rating?

Prestige Home Improvement has a ProScore Trust Score of 75/100 (Trusted), calculated from 3 data sources including 91 Google reviews.

Where is Prestige Home Improvement located?

Prestige Home Improvement is an HVAC contractor serving Ottawa, Ontario. You can reach them at +1 800-843-1578. View their full profile on ProScore for reviews and credentials.

Is Prestige Home Improvement a legitimate business? Are there complaints?

ProScore does not certify any business as legitimate; it shows what the record says, so you can judge. Prestige Home Improvement is listed as an HVAC contractor in Ottawa, Ontario. On this profile, Prestige Home Improvement has 91 Google reviews, holds a BBB rating of A+ and has verified WSIB coverage. To check for complaints, search Ontario's Consumer Beware List (https://www.ontario.ca/page/search-consumer-beware-list) and the BBB, ask for references from recent jobs, and get the work, price and payment schedule in a written contract.

Business Details

105-6 Bexley PI, Ottawa, ON K2H 8W2

HVAC

View on Google Maps

Hours

Every day8a.m.-10:30p.m.

Services Offered

AC installationFurnace repairDuctworkHVAC maintenanceHeat pump installationThermostat installation

Services & Info

Emergency ServiceOnsite services

Offerings

Repair servicesInstallation service

Service options

Language assistance

Credentials

Insurance

Not Confirmed

Credentials are as reported by contractors and public sources — verify each with the contractor and the issuing authority before hiring.Check it yourself: WSIB clearance · TSSA fuels contractor registry

Homeowner Guides

How much does this service cost in Ontario?Red flags when hiring HVAC FAQs in Ottawa View all guides →

Data Transparency

Sources: Google, BBB, major review platforms, and Ontario regulatory records
Score computed: October 13, 2026

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Checked by ProScore

What is the ProScore?

One score from 0 to 100 across every review platform and public registry ProScore checks. How the ProScore works

≥81

Elite

≥70

Trusted

≥54

Good

≥30

Basic

<30

Caution

—

Not yet rated

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A ProScore is informational only — not a guarantee, endorsement, or recommendation — and the data behind it may be incomplete or out of date. Before hiring, independently verify all credentials, including licences, insurance (including WSIB) and references, directly with the contractor and the issuing authority. Full data notice. Something wrong? Let us know.