HVAC Professional

New Green Dimensions

Ottawa, ON

Emergency Service

+1 888-203-2988 Website

Serving Ottawa & area

54out of 100

Good

ProScore

This score reflects 57 Google reviews.

How is this calculated?

Score updated: Oct 2026

About New Green Dimensions

AI-generated summary from ProScore data sources

New Green Dimensions is an HVAC contractor in Ottawa operating on weekdays. Installation teams are courteous and punctual, typically completing jobs promptly with site cleanup; staff demonstrate technical knowledge of solar panels and energy savings programs.

New Green Dimensions: one of 76 HVAC contractors in Ottawa.
57 Google reviews (4.5 stars; median 36) for New Green Dimensions, ahead of 45 of 75 HVAC contractors.

Is this your business?

Verify your profile to confirm your business, earn your Verified badge, and unlock your dashboard and growth tools.

Verify Your Profile →

What Customers Say

AI analysis of 9 Google reviews

Top Strengths

Installation teams are polite, punctual and complete work in timely fashion with cleanup

Individual staff members (Adam, Kevin Ibrahim, Ali) praised as patient, helpful, kind and informative

Technical knowledge on solar panels and energy savings programs demonstrated by customer reps

Areas to Watch

Non-responsive after sale - 'don't return your calls once they have it' and 'ignoring clients in Cornwall area'

Installation delays and incomplete work - system took 3 days instead of 1 day, items missing, failed audit

Questionable financial practices - 'shady practices' with loan setup and billing despite claims of 'won't bill until working'

Poor post-installation support - customer threatened to escalate before system went live

responsive communication gapsinstallation quality inconsistencyindividual staff excellence vs company processesfinancial transparency concernsheat pump installations

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

1 source · 57 reviews

GoogleListing found

Google Business Profile reviews

4.5/5

57 reviews

Not found on 3 other platforms ProScore checks (Review platform B, BBB, Review platform C).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

How sources are weighted: ProScore methodology.

Things to Know

Well Reviewed

4.5 star average on Google with 57 reviews.

What Reviews Highlight

Reviews mention: responsive communication gaps, installation quality inconsistency, individual staff excellence vs company processes.

Google Review Breakdown

57 total

Featured Review

From Google

“

We are very happy with the recent service we received from Adam, Energy Advisor, and the team at New Green Dimensions. The 2 team members who installed our heat pump were polite, punctual and the job was completed in a timely fashion. They explained features of the new thermostat and answered all our questions.<br>We are very satisfied with the results and look forward to enjoying the benefits that your heat pump provides . We will recommend your company to our friends and neighbors. Thank yo

Carmella Caissie Harkin

Google Review

Photos & Work

1 photo

Other top rated hvac in Ottawa

Rick Menard Heating & Cooling

Ottawa

4.9(1101)

Francis Home Environment Heating and Air Conditioning

Eco Green Home Comfort

Ottawa

4.9(20)

More HVAC contractors in Ottawa

Frequently Asked Questions

Is New Green Dimensions licensed?

Licensing status has not been verified for New Green Dimensions. Contact them directly to confirm current credentials before hiring.

Does New Green Dimensions have insurance?

WSIB insurance status is not verified for New Green Dimensions. Request proof of workplace insurance and liability coverage before hiring.

What is New Green Dimensions’s rating?

New Green Dimensions has a ProScore Trust Score of 54/100 (Good), calculated from 1 data source including 57 Google reviews.

Where is New Green Dimensions located?

New Green Dimensions is a hvac serving Ottawa, Ontario. You can reach them at +1 888-203-2988. View their full profile on ProScore for reviews and credentials.

Business Details

116 Albert St #346, Ottawa, ON K1P 5G3

HVAC

View on Google Maps

Hours

Monday9a.m.-7p.m.

Tuesday9a.m.-7p.m.

Wednesday9a.m.-7p.m.

Thursday9a.m.-7p.m.

Friday9a.m.-7p.m.

SaturdayClosed

SundayClosed

Services Offered

AC installationFurnace repairDuctworkHVAC maintenanceHeat pump installationThermostat installation

Emergency Service

Credentials

Insurance

Not Confirmed

Credentials are as reported by contractors and public sources — verify each with the contractor and the issuing authority before hiring.Check it yourself: WSIB clearance · TSSA fuels contractor registry

Homeowner Guides

How much does this service cost in Ontario?Red flags when hiring HVAC FAQs in Ottawa View all guides →

Data Transparency

Sources: Google
Score computed: October 13, 2026

Is this your business?

Claim your profile to update info, add photos, and respond to reviews

Claim This Listing

More hvac in Ottawa →|All hvac in Ontario →|All contractors in Ottawa →

Checked by ProScore

What is the ProScore?

One score from 0 to 100 across every review platform and public registry ProScore checks. How the ProScore works

≥81

Elite

≥70

Trusted

≥54

Good

≥30

Basic

<30

Caution

—

Not yet rated

Are you the owner of this business? Dispute this score

Still researching?

Read the hiring guide →Check cost estimates →

Before you hire, read: 5 questions to ask every hvac →

Compare HVAC Contractors in Ottawa

See how New Green Dimensions ranks against other hvac contractors in Ottawa on ProScore.

View ranked list of hvac contractors in Ottawa →

A ProScore is informational only — not a guarantee, endorsement, or recommendation — and the data behind it may be incomplete or out of date. Before hiring, independently verify all credentials, including licences, insurance (including WSIB) and references, directly with the contractor and the issuing authority. Full data notice. Something wrong? Let us know.