HVAC Professional
First Call Heating & Cooling Inc.
Ottawa, ON
Compare with similar hvac providers in Ottawa →Emergency ServiceTSSA Licensed
Verified Listing1 Credential Verified
0out of 100
ProScore
-2 over 2 mo
5★ Google|1/4 Sources
This score reflects 89 verified reviews, licensed and verified.
How is this calculated?About First Call Heating & Cooling Inc.
AI-generated summary from verified data sources
First Call Heating & Cooling Inc. is an HVAC contractor serving Ottawa and surrounding communities. Highly rated with 5.0★ on Google across 89 reviews. They are TSSA licensed (#FS-R-50326) for your peace of mind.
Google
5★ (89)
Rated on 1 independent platform
Government-licensed
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What Customers Say
AI analysis of 5+ verified Google reviews
Top Strengths
Exceptional responsiveness and speed—24-hour furnace installation, Sunday emergency calls, quick problem resolution
Staff professionalism and patience—Sean, Josh, Ethan, and Magnus consistently praised for being knowledgeable, friendly, respectful, and taking time to explain technical details
Safety-conscious operations—red-tagging violations appropriately, treating CO₂ concerns seriously, and ensuring compliance with manufacturer specifications
Areas to Watch
One incident of insufficient troubleshooting: technician locked out gas supply without consulting original manual, failed to diagnose root cause before recommending replacement (review 5)
Performance Breakdown
✨ Quality4.6
💬 Communication4.7
👔 Professionalism4.7
💰 Value4.3
⏰ Reliability4.5
🎓 Expertise4.4
fast serviceknowledgeable and friendly staffemergency responsivenessfair pricing and no upsellingsafety and compliance focus
Ratings Across Platforms
Aggregated from independent sources. Only ProScore shows all.
G
Google
5/5
H
Review Site B
B
BBB
T
Review Site C
The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.
Things to Know
Highly Rated
Consistently rated 5 stars across 89+ Google reviews.
Google Review Breakdown
89 total5
88
4
0
3
0
2
0
1
1
Featured Review
Verified review from Google
“
I’ve worked with First Call for a few years now, and I regret not leaving this review sooner. I’ve had two major furnace breakdowns, both in the middle of winter, and Sean and his crew made things right without fail. If anyone was going to 'red-tag' my furnace, I’m glad it was him. He’s genuine and he makes sure everything is truly safe - CO₂ isn’t a joke.<br><br>This company has handled all my HVAC work and every maintenance call across my properties for years and the service has been superb.
D
Denis Perron
Google Review
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Frequently Asked Questions
Is First Call Heating & Cooling Inc. licensed?
Yes, First Call Heating & Cooling Inc. holds a TSSA licence, verified by ProScore against the Technical Standards and Safety Authority database.
Does First Call Heating & Cooling Inc. have insurance?
WSIB insurance status is not verified for First Call Heating & Cooling Inc.. Request proof of workplace insurance and liability coverage before hiring.
What is First Call Heating & Cooling Inc.’s rating?
First Call Heating & Cooling Inc. has a ProScore Trust Score of 60/100 (Good), calculated from 1 verified data source including 89 Google reviews.
Where is First Call Heating & Cooling Inc. located?
First Call Heating & Cooling Inc. is a hvac serving Ottawa, Ontario. You can reach them at +1 613-793-5044. View their full profile on ProScore for verified reviews and credentials.
Data Transparency
SourcesGoogle, multiple verified platforms
Last updated2026-05-06
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Checked by ProScore
What is the ProScore?
The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.
≥82
Elite
≥70
Trusted
≥55
Good
≥30
Basic
<30
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