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HVAC Professional

First Call Heating & Cooling Inc. logoFirst Call Heating & Cooling Inc.

Ottawa, ON
Compare with similar hvac providers in Ottawa →
Emergency ServiceTSSA Licensed
+1 613-793-5044 Website(opens in new tab)
1 Credential Verified
ProScore
5★ Google|1/4 Sources

This score reflects 89 verified reviews, licensed and verified.

How is this calculated?
Data verified: Jun 2026

About First Call Heating & Cooling Inc.

AI-generated summary from verified data sources

First Call Heating & Cooling Inc. is an HVAC contractor serving Ottawa and surrounding communities. Highly rated with 5.0★ on Google across 89 reviews. They are TSSA licensed (#FS-R-50326) for your peace of mind.

G
Google
5★ (89)
Rated on 1 independent platform
Government-licensed

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What Customers Say

AI analysis of 5+ verified Google reviews

Top Strengths

Exceptional responsiveness and speed—24-hour furnace installation, Sunday emergency calls, quick problem resolution
Staff professionalism and patience—Sean, Josh, Ethan, and Magnus consistently praised for being knowledgeable, friendly, respectful, and taking time to explain technical details
Safety-conscious operations—red-tagging violations appropriately, treating CO₂ concerns seriously, and ensuring compliance with manufacturer specifications

Areas to Watch

One incident of insufficient troubleshooting: technician locked out gas supply without consulting original manual, failed to diagnose root cause before recommending replacement (review 5)
fast serviceknowledgeable and friendly staffemergency responsivenessfair pricing and no upsellingsafety and compliance focus

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

1 of 4 verified
G
Google
5/5
B
Review Site B
Not found
B
BBB
Not found
C
Review Site C
Not found
The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.

Things to Know

Trusted Contractor

Meets ProScore verification standards for quality and reliability.

Highly Rated

Consistently rated 5 stars across 89+ Google reviews.

Google Review Breakdown

89 total
5
88
4
0
3
0
2
0
1
1

Featured Review

Verified review from Google

“

I’ve worked with First Call for a few years now, and I regret not leaving this review sooner. I’ve had two major furnace breakdowns, both in the middle of winter, and Sean and his crew made things right without fail. If anyone was going to 'red-tag' my furnace, I’m glad it was him. He’s genuine and he makes sure everything is truly safe - CO₂ isn’t a joke.<br><br>This company has handled all my HVAC work and every maintenance call across my properties for years and the service has been superb.

D
Denis Perron
Google Review

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75
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4.9(6191)
Rick Menard Heating & Cooling
72
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4.9(1101)
AirZone HVAC Services
70
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4.9(1013)
Anchor Home Comfort
70
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4.9(3667)

Homeowner Guides

How much does this service cost in Ontario?Red flags when hiringHVAC FAQs in OttawaView all guides →

Frequently Asked Questions

Is First Call Heating & Cooling Inc. licensed?
Yes, First Call Heating & Cooling Inc. holds a TSSA licence, verified by ProScore against the Technical Standards and Safety Authority database.
Does First Call Heating & Cooling Inc. have insurance?
WSIB insurance status is not verified for First Call Heating & Cooling Inc.. Request proof of workplace insurance and liability coverage before hiring.
What is First Call Heating & Cooling Inc.’s rating?
First Call Heating & Cooling Inc. has a ProScore Trust Score of 68/100 (Trusted), calculated from 1 verified data source including 89 Google reviews.
Where is First Call Heating & Cooling Inc. located?
First Call Heating & Cooling Inc. is a hvac serving Ottawa, Ontario. You can reach them at +1 613-793-5044. View their full profile on ProScore for verified reviews and credentials.

Business Details

1115 Rocky Harbour Crescent, Ottawa, ON K1V 1V4
HVAC
View on Google Maps

Hours

Friday8a.m.-12a.m.
Monday8a.m.-12a.m.
Saturday8a.m.-12a.m.
Sunday8a.m.-12a.m.
Thursday8a.m.-12a.m.
Tuesday8a.m.-12a.m.
Wednesday8a.m.-12a.m.

Services Offered

AC installationFurnace repairDuctworkHVAC maintenanceHeat pump installationThermostat installation
Emergency Service

Credentials

TSSA License
FS-R-50326
✓ Confirmed
Insurance
Not Confirmed
WSIB Coverage
Not Confirmed

ProScore displays credential information as reported by contractors and third-party sources. Homeowners are encouraged to independently verify all credentials, licenses, and insurance prior to engaging any contractor.

Data Transparency

SourcesGoogle and Ontario regulatory records
Last updatedJune 2026

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Checked by ProScore

What is the ProScore?

The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.

≥80
Elite
≥65
Trusted
≥50
Good
≥30
Basic
<30
Caution

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