HVAC Professional

First Call Heating & Cooling Inc.

Ottawa, ON

Emergency ServiceTSSA Licensed

+1 613-793-5044 Website

1 Credential Verified

76out of 100

Trusted

ProScore

This score reflects 89 Google reviews, licensed and verified.

How is this calculated?

Score updated: Oct 2026

About First Call Heating & Cooling Inc.

AI-generated summary from ProScore data sources

First Call Heating & Cooling Inc. is an HVAC contractor in Ottawa operating seven days a week, known for rapid emergency response and 24-hour service availability, with customers noting quick problem resolution and a focus on safety compliance and manufacturer specifications.

First Call Heating & Cooling Inc.: ProScore 76, 7th of 71 scored HVAC contractors in Ottawa.
89 Google reviews (5.0 stars; median 36) for First Call Heating & Cooling Inc., ahead of 50 of 75 HVAC contractors.

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What Customers Say

AI analysis of 9 Google reviews

Top Strengths

Exceptional responsiveness and speed—24-hour furnace installation, Sunday emergency calls, quick problem resolution

Staff professionalism and patience—Sean, Josh, Ethan, and Magnus consistently praised for being knowledgeable, friendly, respectful, and taking time to explain technical details

Safety-conscious operations—red-tagging violations appropriately, treating CO₂ concerns seriously, and ensuring compliance with manufacturer specifications

Areas to Watch

One incident of insufficient troubleshooting: technician locked out gas supply without consulting original manual, failed to diagnose root cause before recommending replacement (review 5)

fast serviceknowledgeable and friendly staffemergency responsivenessfair pricing and no upsellingsafety and compliance focus

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

1 source · 89 reviews

GoogleListing found

Google Business Profile reviews

5.0/5

89 reviews

Not found on 3 other platforms ProScore checks (Review platform B, BBB, Review platform C).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

How sources are weighted: ProScore methodology.

Things to Know

Trusted Level

Scores in ProScore’s Trusted tier — strong, consistent signals across the sources ProScore checks.

Highly Rated

Consistently rated 5.0 stars across 89 Google reviews.

TSSA Licensed

Licensed with the Technical Standards and Safety Authority — confirmed against the register.

What Reviews Highlight

Reviews mention: fast service, knowledgeable and friendly staff, emergency responsiveness.

Google Review Breakdown

89 total

Featured Review

From Google

“

I’ve worked with First Call for a few years now, and I regret not leaving this review sooner. I’ve had two major furnace breakdowns, both in the middle of winter, and Sean and his crew made things right without fail. If anyone was going to 'red-tag' my furnace, I’m glad it was him. He’s genuine and he makes sure everything is truly safe - CO₂ isn’t a joke.<br><br>This company has handled all my HVAC work and every maintenance call across my properties for years and the service has been superb.

Denis Perron

Google Review

Photos & Work

1 photo

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Frequently Asked Questions

Is First Call Heating & Cooling Inc. licensed?

Yes, First Call Heating & Cooling Inc. holds a TSSA licence, verified by ProScore against the Technical Standards and Safety Authority database.

Does First Call Heating & Cooling Inc. have insurance?

WSIB insurance status is not verified for First Call Heating & Cooling Inc.. Request proof of workplace insurance and liability coverage before hiring.

What is First Call Heating & Cooling Inc.’s rating?

First Call Heating & Cooling Inc. has a ProScore Trust Score of 76/100 (Trusted), calculated from 1 data source including 89 Google reviews.

Where is First Call Heating & Cooling Inc. located?

First Call Heating & Cooling Inc. is a hvac serving Ottawa, Ontario. You can reach them at +1 613-793-5044. View their full profile on ProScore for reviews and credentials.

Business Details

1115 Rocky Harbour Crescent, Ottawa, ON K1V 1V4

HVAC

View on Google Maps

Hours

Every day8a.m.-12a.m.

Services Offered

AC installationFurnace repairDuctworkHVAC maintenanceHeat pump installationThermostat installation

Emergency Service

Credentials

TSSA License

FS-R-50326

✓ Confirmed

Insurance

Not Confirmed

Credentials are as reported by contractors and public sources — verify each with the contractor and the issuing authority before hiring.Check it yourself: WSIB clearance · TSSA fuels contractor registry

Homeowner Guides

How much does this service cost in Ontario?Red flags when hiring HVAC FAQs in Ottawa View all guides →

Data Transparency

Sources: Google and Ontario regulatory records
Score computed: October 13, 2026

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Checked by ProScore

What is the ProScore?

One score from 0 to 100 across every review platform and public registry ProScore checks. How the ProScore works

≥81

Elite

≥70

Trusted

≥54

Good

≥30

Basic

<30

Caution

—

Not yet rated

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A ProScore is informational only — not a guarantee, endorsement, or recommendation — and the data behind it may be incomplete or out of date. Before hiring, independently verify all credentials, including licences, insurance (including WSIB) and references, directly with the contractor and the issuing authority. Full data notice. Something wrong? Let us know.