HVAC Professional

The Honest Heating Company - HVAC Contractor Kitchener & Waterloo

Kitchener, ON

Emergency ServiceResponds to Reviews

+1 519-710-4328 Website

Serving Kitchener & area

67out of 100

Good

ProScore

This score reflects 62 Google reviews.

How is this calculated?

Score updated: Oct 2026

About The Honest Heating Company - HVAC Contractor Kitchener & Waterloo

AI-generated summary from ProScore data sources

The Honest Heating Company handles HVAC repair in Kitchener and Waterloo, operating 24/7 with online estimates available. Customers report quick response times during heating emergencies and thorough diagnostic work to identify underlying issues.

The Honest Heating Company - HVAC Contractor Kitchener & Waterloo: ProScore 67, tied 11th of 23 scored HVAC contractors in Kitchener.
62 Google reviews (4.8 stars; median 54) for The Honest Heating Company - HVAC Contractor Kitchener & Waterloo, ahead of 12 of 22 HVAC contractors.

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What Customers Say

AI analysis of 10 Google reviews

Top Strengths

Rapid emergency response and availability - multiple reviews cite quick arrival times (20 minutes, next morning) during heating emergencies

Strong technical expertise and problem-solving - 'extremely knowledgeable', thorough diagnostics including technical support consultation, and ability to identify root causes

Exceptional professionalism and customer service focus - described as 'thoughtful', 'courteous', clean work, explained every step, and 'stands behind all work'

Areas to Watch

Pricing practices questioned - one customer received $4K replacement quote for heat exchanger repair that cost $900 elsewhere; warranty misrepresentation alleged

Potential upselling concern - customer felt pressured to replace entire furnace rather than repair covered parts

fast/quick responsereliable/trustworthyknowledgeable technician (Steve)professional serviceemergency heating repairs

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

1 source · 62 reviews

GoogleListing found

Google Business Profile reviews

4.8/5

62 reviews

No rating yet on Review platform C. Not found on 2 other platforms ProScore checks (Review platform B, BBB).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

How sources are weighted: ProScore methodology.

Things to Know

Highly Rated

Consistently rated 4.8 stars across 62 Google reviews.

Open 24 Hours

Every posted day shows 24-hour availability.

What Reviews Highlight

Reviews mention: fast/quick response, reliable/trustworthy, knowledgeable technician (Steve).

Google Review Breakdown

62 total

Featured Review

From Google

“

Just had THHC install a garage heater, i dont do many reviews but have had this company do many jobs for me including a very complicated furnace replacement, run a gas line to my bbq, install my gas dryer and run a gas line for my gas range. Fortunately I have had Steve as my technician who is extremely knowledgeable and dedicated to his craft. The jobs have always been done as quoted and in a timely manner with little inconvience to me and every job has been very clean and tidy. This company se

A O

Google Review

Photos & Work

1 photo

Other top rated hvac in Kitchener

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4.9(40)

Arthur's Heating & Cooling

Kitchener

4.9(121)

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Frequently Asked Questions

Is The Honest Heating Company - HVAC Contractor Kitchener & Waterloo licensed?

Licensing status has not been verified for The Honest Heating Company - HVAC Contractor Kitchener & Waterloo. Contact them directly to confirm current credentials before hiring.

Does The Honest Heating Company - HVAC Contractor Kitchener & Waterloo have insurance?

WSIB insurance status is not verified for The Honest Heating Company - HVAC Contractor Kitchener & Waterloo. Request proof of workplace insurance and liability coverage before hiring.

What is The Honest Heating Company - HVAC Contractor Kitchener & Waterloo’s rating?

The Honest Heating Company - HVAC Contractor Kitchener & Waterloo has a ProScore Trust Score of 67/100 (Good), calculated from 1 data source including 62 Google reviews.

Where is The Honest Heating Company - HVAC Contractor Kitchener & Waterloo located?

The Honest Heating Company - HVAC Contractor Kitchener & Waterloo is a hvac serving Kitchener, Ontario. You can reach them at +1 519-710-4328. View their full profile on ProScore for reviews and credentials.

Business Details

Kitchener RPO, Kitchener, ON N2E 4K6

HVAC

View on Google Maps

Hours

Every dayOpen 24 hours

Services Offered

AC installationFurnace repairDuctworkHVAC maintenanceHeat pump installationThermostat installation

Services & Info

Open 24 HoursEmergency ServiceOnline estimates

Offerings

Repair services

Service options

Language assistance

Credentials

Insurance

Not Confirmed

Credentials are as reported by contractors and public sources — verify each with the contractor and the issuing authority before hiring.Check it yourself: WSIB clearance · TSSA fuels contractor registry

Homeowner Guides

How much does this service cost in Ontario?Red flags when hiring HVAC FAQs in Kitchener View all guides →

Data Transparency

Sources: Google
Score computed: October 13, 2026

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Checked by ProScore

What is the ProScore?

One score from 0 to 100 across every review platform and public registry ProScore checks. How the ProScore works

≥81

Elite

≥70

Trusted

≥54

Good

≥30

Basic

<30

Caution

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Not yet rated

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Compare HVAC Contractors in Kitchener

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A ProScore is informational only — not a guarantee, endorsement, or recommendation — and the data behind it may be incomplete or out of date. Before hiring, independently verify all credentials, including licences, insurance (including WSIB) and references, directly with the contractor and the issuing authority. Full data notice. Something wrong? Let us know.