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Roy Inch & Sons Home Services by Enercare logoRoy Inch & Sons Home Services by Enercare

London, ON
Compare with similar plumber providers in London
Emergency Service
Serving London & area
ProScore

This score reflects 1495 verified reviews.

How is this calculated?
Data verified: Sep 2026

About Roy Inch & Sons Home Services by Enercare

AI-generated summary from verified data sources

Operating 24/7 and accessible by wheelchair, Roy Inch & Sons Home Services by Enercare is a plumbing contractor in London that works on site by appointment. Customers describe the service as efficient and thorough, with staff taking time to explain work and resolve issues quickly once appointments are confirmed.

Rated on 1 independent platformProScore found ratings for this business on 1 independent review platform. Each one is listed in "Ratings Across Platforms" below.

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What Customers Say

AI analysis of 5+ verified Google reviews

Top Strengths

Technicians (Kevin W., Sean Kim) consistently described as thorough, efficient, and quick in diagnosing and fixing problems
Pleasant and professional demeanor; customers praised friendly, informative service and willingness to explain situations
Fast problem resolution when appointments are secured; multiple reviews highlight speed and professionalism of actual work performed

Areas to Watch

Severe communication and scheduling failures during emergencies: 43-minute hold time, conflicting appointment offers (4 days vs 5 days), 33-minute hold followed by disconnection with no confirmation
Slow parts procurement: one week wait time for parts during urgent wet basement situation
Poor emergency response capability during critical situations (polar vortex/no heat scenario); failure to prioritize or escalate appropriately
Kevin W./Sean Kimefficient and quickthorough explanationphone reception issuesemergency response delays

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

1 source · 1,495 reviews
GoogleVerified source
Google Business Profile reviews
4.7/5
1,495 reviews

Not found on 3 other platforms ProScore checks (Review platform B, BBB, Review platform C).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.

Things to Know

Trusted Level

Scores in ProScore’s Trusted tier — strong, consistent signals across the sources ProScore checks.

Well Reviewed

4.7 star average on Google with 1,495 reviews.

Open 24 Hours

Every posted day shows 24-hour availability.

What Reviews Highlight

Reviews mention: Kevin W./Sean Kim, efficient and quick, thorough explanation.

Google Review Breakdown

1,495 total
5
1,348
4
43
3
11
2
5
1
88

Featured Review

Verified review from Google

Kevin was great, fast and very pleasant. Phone reception was also very pleasant, efficient and conscientious. Score would be 5, but it took a week to get parts, which seems a long time to have a wet basement from a rental unit.

S
Sylvia Squair
Google Review

Frequently Asked Questions

Is Roy Inch & Sons Home Services by Enercare licensed?
Licensing status has not been verified for Roy Inch & Sons Home Services by Enercare. Contact them directly to confirm current credentials before hiring.
Does Roy Inch & Sons Home Services by Enercare have insurance?
WSIB insurance status is not verified for Roy Inch & Sons Home Services by Enercare. Request proof of workplace insurance and liability coverage before hiring.
What is Roy Inch & Sons Home Services by Enercare’s rating?
Roy Inch & Sons Home Services by Enercare has a ProScore Trust Score of 70/100 (Trusted), calculated from 1 verified data source including 1495 Google reviews.
Where is Roy Inch & Sons Home Services by Enercare located?
Roy Inch & Sons Home Services by Enercare is a plumber serving London, Ontario. You can reach them at +1 519-681-2450. View their full profile on ProScore for verified reviews and credentials.

Business Details

3500 White Oak Rd Unit B-1, London, ON N6E 2Z9
Plumber

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Services Offered

Drain cleaningPipe repairWater heater installationFixture installationEmergency plumbingLeak detection

Services & Info

Open 24 HoursEmergency ServiceOnsite services

Planning

Appointment required

Accessibility

Wheelchair-accessible entranceWheelchair-accessible parking lot

Service options

Credentials

Insurance
Not Confirmed
WSIB Coverage
Not Confirmed

ProScore displays credential information as reported by contractors and third-party sources. Homeowners are encouraged to independently verify all credentials, licences, and insurance prior to engaging any contractor.

Data Transparency

Sources
Google
Score computed
September 19, 2026

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Checked by ProScore

What is the ProScore?

The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.

≥81
Elite
≥70
Trusted
≥54
Good
≥30
Basic
<30
Caution
Not yet rated

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Compare Plumbers in London

See how Roy Inch & Sons Home Services by Enercare ranks against other plumbers in London on ProScore.

ProScore profiles are built from publicly available information and official public registries, and scored using ProScore’s own methodology. We check this data against third-party sources and work to keep it accurate, but records change and errors can occur. A ProScore is informational only — it is not a guarantee, endorsement, or recommendation. Before hiring any contractor, you should independently verify and confirm all relevant credentials, licences, insurance (including WSIB coverage) and references directly with the contractor and the issuing authority. If something here looks wrong, let us know and we’ll correct it promptly.