Plumber Professional

Roy Inch & Sons Home Services by Enercare

London, ON

Emergency Service

+1 519-681-2450 Website

Serving London & area

77out of 100

Trusted

ProScore

This score reflects 1495 Google reviews.

How is this calculated?

Score updated: Oct 2026

About Roy Inch & Sons Home Services by Enercare

AI-generated summary from ProScore data sources

Operating 24/7 and accessible by wheelchair, Roy Inch & Sons Home Services by Enercare is a plumbing contractor in London that works on site by appointment. Customers describe the service as efficient and thorough, with staff taking time to explain work and resolve issues quickly once appointments are confirmed.

Roy Inch & Sons Home Services by Enercare: ProScore 77, 10th of 45 scored plumbers in London.
1495 Google reviews (4.7 stars; median 44) for Roy Inch & Sons Home Services by Enercare, ahead of 46 of 47 plumbers.

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What Customers Say

AI analysis of 9 Google reviews

Top Strengths

Technicians (Kevin W., Sean Kim) consistently described as thorough, efficient, and quick in diagnosing and fixing problems

Pleasant and professional demeanor; customers praised friendly, informative service and willingness to explain situations

Fast problem resolution when appointments are secured; multiple reviews highlight speed and professionalism of actual work performed

Areas to Watch

Severe communication and scheduling failures during emergencies: 43-minute hold time, conflicting appointment offers (4 days vs 5 days), 33-minute hold followed by disconnection with no confirmation

Slow parts procurement: one week wait time for parts during urgent wet basement situation

Poor emergency response capability during critical situations (polar vortex/no heat scenario); failure to prioritize or escalate appropriately

Kevin W./Sean Kimefficient and quickthorough explanationphone reception issuesemergency response delays

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

1 source · 1,495 reviews

GoogleListing found

Google Business Profile reviews

4.7/5

1,495 reviews

Not found on 3 other platforms ProScore checks (Review platform B, BBB, Review platform C).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

How sources are weighted: ProScore methodology.

Things to Know

Trusted Level

Scores in ProScore’s Trusted tier — strong, consistent signals across the sources ProScore checks.

Well Reviewed

4.7 star average on Google with 1,495 reviews.

Open 24 Hours

Every posted day shows 24-hour availability.

What Reviews Highlight

Reviews mention: Kevin W./Sean Kim, efficient and quick, thorough explanation.

Google Review Breakdown

1,495 total

1,348

Featured Review

From Google

“

Kevin was great, fast and very pleasant. Phone reception was also very pleasant, efficient and conscientious. Score would be 5, but it took a week to get parts, which seems a long time to have a wet basement from a rental unit.

Sylvia Squair

Google Review

Photos & Work

1 photo

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Frequently Asked Questions

Is Roy Inch & Sons Home Services by Enercare licensed?

Licensing status has not been verified for Roy Inch & Sons Home Services by Enercare. Contact them directly to confirm current credentials before hiring.

Does Roy Inch & Sons Home Services by Enercare have insurance?

WSIB insurance status is not verified for Roy Inch & Sons Home Services by Enercare. Request proof of workplace insurance and liability coverage before hiring.

What is Roy Inch & Sons Home Services by Enercare’s rating?

Roy Inch & Sons Home Services by Enercare has a ProScore Trust Score of 77/100 (Trusted), calculated from 1 data source including 1495 Google reviews.

Where is Roy Inch & Sons Home Services by Enercare located?

Roy Inch & Sons Home Services by Enercare is a plumber serving London, Ontario. You can reach them at +1 519-681-2450. View their full profile on ProScore for reviews and credentials.

Business Details

3500 White Oak Rd Unit B-1, London, ON N6E 2Z9

Plumber

View on Google Maps

Hours

Every dayOpen 24 hours

Services Offered

Drain cleaningPipe repairWater heater installationFixture installationEmergency plumbingLeak detection

Services & Info

Open 24 HoursEmergency ServiceOnsite services

Planning

Appointment required

Accessibility

Wheelchair-accessible entranceWheelchair-accessible parking lot

Service options

Credentials

Insurance

Not Confirmed

Credentials are as reported by contractors and public sources — verify each with the contractor and the issuing authority before hiring.Check it yourself: WSIB clearance

Homeowner Guides

How much does this service cost in Ontario?Red flags when hiring Plumber FAQs in London View all guides →

Data Transparency

Sources: Google
Score computed: October 13, 2026

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Checked by ProScore

What is the ProScore?

One score from 0 to 100 across every review platform and public registry ProScore checks. How the ProScore works

≥81

Elite

≥70

Trusted

≥54

Good

≥30

Basic

<30

Caution

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Not yet rated

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A ProScore is informational only — not a guarantee, endorsement, or recommendation — and the data behind it may be incomplete or out of date. Before hiring, independently verify all credentials, including licences, insurance (including WSIB) and references, directly with the contractor and the issuing authority. Full data notice. Something wrong? Let us know.