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365 Heating, Cooling, Plumbing & Electrical logo365 Heating, Cooling, Plumbing & Electrical

Kitchener, ON
Compare with similar plumber providers in Kitchener
Emergency ServiceResponds to Reviews
Serving Kitchener & area
ProScore
4.9 Google|1/4 Sources

This score reflects 378 verified reviews.

How is this calculated?
Data verified: Jun 2026

About 365 Heating, Cooling, Plumbing & Electrical

AI-generated summary from verified data sources

365 Heating, Cooling, Plumbing & Electrical provides plumbing services to Kitchener and nearby regions. Highly rated with 4.9★ on Google across 378 reviews.

G
Google
4.9 (378)
Rated on 1 independent platform

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What Customers Say

AI analysis of 5+ verified Google reviews

Top Strengths

Fast emergency response - honored 10-month-old price quote and scheduled furnace installation within 24 hours during emergency
Professional installation teams - described as 'fantastic, clean removal and installation' with courteous demeanor
Technical competence on HVAC systems - positive feedback on AC unit installation and water softener work

Areas to Watch

Rebate mismanagement - multiple complaints (reviews 2, 5, 7, 9, 10) about withholding rebate money, failing to file proper paperwork, and leaving customers without promised rebates
Post-installation service failures - heat pump systems failing 2 months after installation (reviews 8, 9) with unresponsive maintenance (15+ calls, 6+ days without callback)
Fraudulent sales practices - DocuSigned contracts without permission (review 7), misleading rebate and warranty promises (reviews 5, 9, 10), double the market pricing
Project abandonment - owner abandoned project undone, requiring another contractor to complete (review 1)
Warranty fraud - customers report fake warranty documents and non-existent coverage (review 5)
rebate withholding/fraudunresponsive maintenanceheat pump failurescontract/sales misconductpricing concerns

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

1 of 4 verified
G
Google
4.9/5
B
Review Site B
Not found
B
BBB
Not found
C
Review Site C
Not found
The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.

Things to Know

Highly Rated

Consistently rated 4.9 stars across 378+ Google reviews.

Google Review Breakdown

378 total
5
356
4
11
3
1
2
0
1
10

Featured Review

Verified review from Google

Tremendous service. We had a furnace failure emergency. Beginning of December 2025, of course it was the coldest week to that point. Kristian and his team were great. We had gotten a price about 10 months ealier because I suspected the furnace, although working fine, was getting close to the end at 20+ years. He honoured that price and realizing the situation scheduled the installation within 24 hours. The install team were fantastic, clean removal and installation. They were fun guys singing so

K
Kevin Tymkow
Google Review

Frequently Asked Questions

Is 365 Heating, Cooling, Plumbing & Electrical licensed?
Licensing status has not been verified for 365 Heating, Cooling, Plumbing & Electrical. Contact them directly to confirm current credentials before hiring.
Does 365 Heating, Cooling, Plumbing & Electrical have insurance?
WSIB insurance status is not verified for 365 Heating, Cooling, Plumbing & Electrical. Request proof of workplace insurance and liability coverage before hiring.
What is 365 Heating, Cooling, Plumbing & Electrical’s rating?
365 Heating, Cooling, Plumbing & Electrical has a ProScore Trust Score of 62/100 (Good), calculated from 1 verified data source including 378 Google reviews.
Where is 365 Heating, Cooling, Plumbing & Electrical located?
365 Heating, Cooling, Plumbing & Electrical is a plumber serving Kitchener, Ontario. You can reach them at +1 782-252-0265. View their full profile on ProScore for verified reviews and credentials.

Data Transparency

SourcesGoogle
Last updatedJune 2026

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Checked by ProScore

What is the ProScore?

The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.

≥80
Elite
≥65
Trusted
≥50
Good
≥30
Basic
<30
Caution

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