Plumber Professional
365 Heating, Cooling, Plumbing & Electrical
Kitchener, ON
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Verified ListingServing Kitchener & area
0out of 100
ProScore
-7 over 1 mo
4.9★ Google|1/4 Sources
This score reflects 378 verified reviews.
How is this calculated?About 365 Heating, Cooling, Plumbing & Electrical
AI-generated summary from verified data sources
365 Heating, Cooling, Plumbing & Electrical provides plumbing services to Kitchener and nearby regions. Highly rated with 4.9★ on Google across 378 reviews.
Google
4.9★ (378)
Rated on 1 independent platform
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What Customers Say
AI analysis of 5+ verified Google reviews
Top Strengths
Fast emergency response - honored 10-month-old price quote and scheduled furnace installation within 24 hours during emergency
Professional installation teams - described as 'fantastic, clean removal and installation' with courteous demeanor
Technical competence on HVAC systems - positive feedback on AC unit installation and water softener work
Areas to Watch
Rebate mismanagement - multiple complaints (reviews 2, 5, 7, 9, 10) about withholding rebate money, failing to file proper paperwork, and leaving customers without promised rebates
Post-installation service failures - heat pump systems failing 2 months after installation (reviews 8, 9) with unresponsive maintenance (15+ calls, 6+ days without callback)
Fraudulent sales practices - DocuSigned contracts without permission (review 7), misleading rebate and warranty promises (reviews 5, 9, 10), double the market pricing
Project abandonment - owner abandoned project undone, requiring another contractor to complete (review 1)
Warranty fraud - customers report fake warranty documents and non-existent coverage (review 5)
Performance Breakdown
✨ Quality2.5
💬 Communication1.8
👔 Professionalism2.0
💰 Value1.5
⏰ Reliability1.8
🎓 Expertise3.5
rebate withholding/fraudunresponsive maintenanceheat pump failurescontract/sales misconductpricing concerns
Ratings Across Platforms
Aggregated from independent sources. Only ProScore shows all.
G
Google
4.9/5
H
Review Site B
B
BBB
T
Review Site C
The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.
Things to Know
Highly Rated
Consistently rated 4.9 stars across 378+ Google reviews.
Google Review Breakdown
378 total5
356
4
11
3
1
2
0
1
10
Featured Review
Verified review from Google
“
Tremendous service. We had a furnace failure emergency. Beginning of December 2025, of course it was the coldest week to that point. Kristian and his team were great. We had gotten a price about 10 months ealier because I suspected the furnace, although working fine, was getting close to the end at 20+ years. He honoured that price and realizing the situation scheduled the installation within 24 hours. The install team were fantastic, clean removal and installation. They were fun guys singing so
K
Kevin Tymkow
Google Review
Other top rated plumber in Kitchener
Homeowner Guides
Frequently Asked Questions
Is 365 Heating, Cooling, Plumbing & Electrical licensed?
Licensing status has not been verified for 365 Heating, Cooling, Plumbing & Electrical. Contact them directly to confirm current credentials before hiring.
Does 365 Heating, Cooling, Plumbing & Electrical have insurance?
WSIB insurance status is not verified for 365 Heating, Cooling, Plumbing & Electrical. Request proof of workplace insurance and liability coverage before hiring.
What is 365 Heating, Cooling, Plumbing & Electrical’s rating?
365 Heating, Cooling, Plumbing & Electrical has a ProScore Trust Score of 55/100 (Good), calculated from 1 verified data source including 378 Google reviews.
Where is 365 Heating, Cooling, Plumbing & Electrical located?
365 Heating, Cooling, Plumbing & Electrical is a plumber serving Kitchener, Ontario. You can reach them at +1 782-252-0265. View their full profile on ProScore for verified reviews and credentials.
Data Transparency
SourcesGoogle, multiple verified platforms
Last updated2026-05-06
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Checked by ProScore
What is the ProScore?
The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.
≥82
Elite
≥70
Trusted
≥55
Good
≥30
Basic
<30
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