Plumber Professional

Townsend Plumbing & Heating Ltd

Hamilton, ON

Emergency ServiceBBB Accredited

+1 905-574-1100 Website

1 Credential VerifiedServing Hamilton & area

61out of 100

Good

ProScore

This score reflects 62 Google reviews.

How is this calculated?

Score updated: Oct 2026

About Townsend Plumbing & Heating Ltd

AI-generated summary from ProScore data sources

Townsend Plumbing & Heating Ltd is a Hamilton plumber that responds quickly to calls, schedules same-day appointments, and resolves issues efficiently while keeping pricing transparent and fair.

Townsend Plumbing & Heating Ltd: one of 44 plumbers in Hamilton.
62 Google reviews (3.9 stars; median 32) for Townsend Plumbing & Heating Ltd, ahead of 31 of 43 plumbers.

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What Customers Say

AI analysis of 8 Google reviews

Top Strengths

Fast response times and quick problem resolution (same-day appointments, fixed in minutes)

Knowledgeable technicians (Lucas and Dean specifically praised for efficiency and skill)

Transparent, fair, and reasonable pricing without upselling unnecessary work

Areas to Watch

Inconsistent professionalism with some technicians described as disrespectful and condescending

Diagnostic errors causing complications (misdiagnosed leak led to condo corp issues)

Pricing disputes and poor conflict resolution when questioned about charges

responsive and timelyprofessional techniciansreasonable pricingknowledgeablecommunication and scheduling

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

2 sources · 62 reviews

GoogleListing found

Google Business Profile reviews

3.9/5

62 reviews

BBBListing found

Better Business Bureau · accredited · as of March 2026

A+Rating · accredited

2 platforms not yet checked (Review platform B, Review platform C).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

How sources are weighted: ProScore methodology.

Things to Know

Extensive Review History

62 Google reviews on record — a large sample behind the 3.9 average.

BBB Accredited · A+

Better Business Bureau accredited with an A+ rating.

What Reviews Highlight

Reviews mention: responsive and timely, professional technicians, reasonable pricing.

Featured Review

From Google

“

If I could give 15 stars, I would! Dean just fixed three major plumbing issues in my condo (clogged sink, problems with my trap seal valve and washing machine). He fixed everything professionally and efficiently. I'd have him come back any day! I'd also like to thank Bill for discussing what I needed, booking the appointment, and reassuring me that I would be well taken care of. This is the best experience I've ever had with a plumber and plumbing company, thank you!

Heather Myronyk

Google Review

Photos & Work

1 photo

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4.8(479)

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Frequently Asked Questions

Is Townsend Plumbing & Heating Ltd licensed?

Licensing status has not been verified for Townsend Plumbing & Heating Ltd. Contact them directly to confirm current credentials before hiring.

Does Townsend Plumbing & Heating Ltd have insurance?

WSIB insurance status is not verified for Townsend Plumbing & Heating Ltd. Request proof of workplace insurance and liability coverage before hiring.

What is Townsend Plumbing & Heating Ltd’s rating?

Townsend Plumbing & Heating Ltd has a ProScore Trust Score of 61/100 (Good), calculated from 2 data sources including 62 Google reviews.

Where is Townsend Plumbing & Heating Ltd located?

Townsend Plumbing & Heating Ltd is a plumber serving Hamilton, Ontario. You can reach them at +1 905-574-1100. View their full profile on ProScore for reviews and credentials.

Business Details

70 Hempstead Dr, Hamilton, ON L8W 2E7

Plumber

View on Google Maps

Hours

Monday8a.m.-4:30p.m.

Tuesday8a.m.-4:30p.m.

Wednesday8a.m.-4:30p.m.

Thursday8a.m.-4:30p.m.

Friday8a.m.-4:30p.m.

SaturdayClosed

SundayClosed

Services Offered

Drain cleaningPipe repairWater heater installationFixture installationEmergency plumbingLeak detection

Emergency Service

Credentials

Insurance

Not Confirmed

Credentials are as reported by contractors and public sources — verify each with the contractor and the issuing authority before hiring.Check it yourself: WSIB clearance

Homeowner Guides

How much does this service cost in Ontario?Red flags when hiring Plumber FAQs in Hamilton View all guides →

Data Transparency

Sources: Google and BBB
Score computed: October 13, 2026

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Checked by ProScore

What is the ProScore?

One score from 0 to 100 across every review platform and public registry ProScore checks. How the ProScore works

≥81

Elite

≥70

Trusted

≥54

Good

≥30

Basic

<30

Caution

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Not yet rated

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A ProScore is informational only — not a guarantee, endorsement, or recommendation — and the data behind it may be incomplete or out of date. Before hiring, independently verify all credentials, including licences, insurance (including WSIB) and references, directly with the contractor and the issuing authority. Full data notice. Something wrong? Let us know.