The Water Guys
This score reflects 53 verified reviews.
How is this calculated?About The Water Guys
The Water Guys is a plumbing repair business in London, Ontario, open six days a week. They handle lead service line replacement and trenchless technology work, and customers report they consistently arrive on time and complete jobs the same day, even when equipment issues arise.
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What Customers Say
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Ratings Across Platforms
Aggregated from independent sources. Only ProScore shows all.
Not found on 2 other platforms ProScore checks (Review platform B, Review platform C).
ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.
Things to Know
Trusted Level
Scores in ProScore’s Trusted tier — strong, consistent signals across the sources ProScore checks.
Highly Rated
Consistently rated 4.9 stars across 53 Google reviews.
BBB Accredited
Accredited by the Better Business Bureau.
What Reviews Highlight
Reviews mention: lead pipe replacement, Will and Joe team, professional service.
Google Review Breakdown
53 totalFeatured Review
Verified review from Google
We had a great experience working with the Water Guys on replacement of the lead service line at our place in Old South. During work, there was an unexpected equipment malfunction, and the team went the extra mile to come up with a solution that allowed the work to be completed the same day. Kind, knowledgeable and professional - thanks again!
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