Plumber Professional
The Water Guys
London, ON
Compare with similar plumber providers in London →Emergency ServiceBBB Accredited
Verified Listing1 Credential VerifiedServing London & area
0out of 100
ProScore
+5 over 2 mo
4.9★ Google|2/4 Sources
This score reflects 53 verified reviews, across 2 platforms.
How is this calculated?About The Water Guys
AI-generated summary from verified data sources
Serving London, The Water Guys is an established plumbing company in the region. Highly rated with 4.9★ on Google across 53 reviews.
Google
4.9★ (53)
BBB
Rated
Rated on 2 independent platforms
Is this your business?
Claim your profile to access your Trust Score dashboard, respond to reviews, and unlock growth tools.
What Customers Say
AI analysis of 5+ verified Google reviews
Top Strengths
Exceptional expertise in lead service line replacement and trenchless technology work
Reliable and responsive - showed up on time, completed jobs same-day even with equipment malfunctions
Professional team (Will and Joe specifically praised) who are personable, courteous, and keep job sites clean
Areas to Watch
Phone communication issue: hung up on caller mid-sentence when inquiry was outside core service scope; owner attributed to perceived troll call from blocked number
Performance Breakdown
✨ Quality4.9
💬 Communication3.8
👔 Professionalism4.6
💰 Value4.3
⏰ Reliability4.7
🎓 Expertise4.8
lead pipe replacementWill and Joe teamprofessional serviceresponsive and reliabletrenchless technology
Ratings Across Platforms
Aggregated from independent sources. Only ProScore shows all.
G
Google
4.9/5
H
Review Site B
B
BBB
Rated
T
Review Site C
The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.
Things to Know
Highly Rated
Consistently rated 4.9 stars across 53+ Google reviews.
Google Review Breakdown
53 total5
52
4
0
3
0
2
0
1
1
Featured Review
Verified review from Google
“
We had a great experience working with the Water Guys on replacement of the lead service line at our place in Old South. During work, there was an unexpected equipment malfunction, and the team went the extra mile to come up with a solution that allowed the work to be completed the same day. Kind, knowledgeable and professional - thanks again!
M
Matthew J. Stewart (TheMattyStew)
Google Review
Other top rated plumber in London
Homeowner Guides
Frequently Asked Questions
Is The Water Guys licensed?
Licensing status has not been verified for The Water Guys. Contact them directly to confirm current credentials before hiring.
Does The Water Guys have insurance?
WSIB insurance status is not verified for The Water Guys. Request proof of workplace insurance and liability coverage before hiring.
What is The Water Guys’s rating?
The Water Guys has a ProScore Trust Score of 51/100 (Basic), calculated from 2 verified data sources including 53 Google reviews.
Where is The Water Guys located?
The Water Guys is a plumber serving London, Ontario. You can reach them at +1 519-495-6008. View their full profile on ProScore for verified reviews and credentials.
Data Transparency
SourcesGoogle, multiple verified platforms
Last updated2026-05-06
Is this your business?
Claim your profile to update info, add photos, and respond to reviews
Checked by ProScore
What is the ProScore?
The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.
≥82
Elite
≥70
Trusted
≥55
Good
≥30
Basic
<30
Caution
Are you the owner of this business? Dispute this score
Still researching?
Before you hire, read: 5 questions to ask every plumber →
Compare Plumbers in London
See how The Water Guys ranks against other verified plumbers in London on ProScore.