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Plumber Professional

The Water Guys logoThe Water Guys

London, ON
Compare with similar plumber providers in London →
Emergency ServiceBBB Accredited
+1 519-495-6008 Website(opens in new tab)
1 Credential VerifiedServing London & area
ProScore
4.9★ Google|2/4 Sources

This score reflects 53 verified reviews, across 2 platforms.

How is this calculated?
Data verified: Jun 2026

About The Water Guys

AI-generated summary from verified data sources

Serving London, The Water Guys is an established plumbing company in the region. Highly rated with 4.9★ on Google across 53 reviews.

G
Google
4.9★ (53)
B
BBB
Rated
Rated on 2 independent platforms

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What Customers Say

AI analysis of 5+ verified Google reviews

Top Strengths

Exceptional expertise in lead service line replacement and trenchless technology work
Reliable and responsive - showed up on time, completed jobs same-day even with equipment malfunctions
Professional team (Will and Joe specifically praised) who are personable, courteous, and keep job sites clean

Areas to Watch

Phone communication issue: hung up on caller mid-sentence when inquiry was outside core service scope; owner attributed to perceived troll call from blocked number
lead pipe replacementWill and Joe teamprofessional serviceresponsive and reliabletrenchless technology

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

2 of 4 verified
G
Google
4.9/5
B
Review Site B
Not found
B
BBB
Rated
C
Review Site C
Not found
The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.

Things to Know

Trusted Contractor

Meets ProScore verification standards for quality and reliability.

Highly Rated

Consistently rated 4.9 stars across 53+ Google reviews.

Google Review Breakdown

53 total
5
52
4
0
3
0
2
0
1
1

Featured Review

Verified review from Google

“

We had a great experience working with the Water Guys on replacement of the lead service line at our place in Old South. During work, there was an unexpected equipment malfunction, and the team went the extra mile to come up with a solution that allowed the work to be completed the same day. Kind, knowledgeable and professional - thanks again!

M
Matthew J. Stewart (TheMattyStew)
Google Review

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Finan Home Service
81
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4.8(863)
Salmon Plumbing & Heating
77
London
4.4(137)
Mr. Rooter Plumbing of London ON
77
London
4.8(2083)

Homeowner Guides

How much does this service cost in Ontario?Red flags when hiringPlumber FAQs in LondonView all guides →

Frequently Asked Questions

Is The Water Guys licensed?
Licensing status has not been verified for The Water Guys. Contact them directly to confirm current credentials before hiring.
Does The Water Guys have insurance?
WSIB insurance status is not verified for The Water Guys. Request proof of workplace insurance and liability coverage before hiring.
What is The Water Guys’s rating?
The Water Guys has a ProScore Trust Score of 70/100 (Trusted), calculated from 2 verified data sources including 53 Google reviews.
Where is The Water Guys located?
The Water Guys is a plumber serving London, Ontario. You can reach them at +1 519-495-6008. View their full profile on ProScore for verified reviews and credentials.

Business Details

1059 Whetherfield St, London, ON N6H 0B6
Plumber
View on Google Maps

Hours

Friday7:30a.m.-7:30p.m.
Monday7:30a.m.-7:30p.m.
Saturday7:30a.m.-7:30p.m.
SundayClosed
Thursday7:30a.m.-7:30p.m.
Tuesday7:30a.m.-7:30p.m.
Wednesday7:30a.m.-7:30p.m.

Services Offered

Drain cleaningPipe repairWater heater installationFixture installationEmergency plumbingLeak detection

Services & Info

Emergency Service

Offerings

Repair services

Credentials

Insurance
Not Confirmed
WSIB Coverage
Not Confirmed

ProScore displays credential information as reported by contractors and third-party sources. Homeowners are encouraged to independently verify all credentials, licenses, and insurance prior to engaging any contractor.

Data Transparency

SourcesGoogle and BBB
Last updatedJune 2026

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Checked by ProScore

What is the ProScore?

The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.

≥80
Elite
≥65
Trusted
≥50
Good
≥30
Basic
<30
Caution

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