HVAC Professional
The Energy Centre
Ottawa, ON
Compare with similar hvac providers in Ottawa →Emergency ServiceWSIB
Verified Listing1 Credential Verified
0out of 100
ProScore
-7 over 2 mo
4.2★ Google|1/4 Sources
This score reflects 146 verified reviews, licensed and verified.
How is this calculated?About The Energy Centre
AI-generated summary from verified data sources
Based in Ottawa, The Energy Centre is a professional HVAC contractor serving the local area. Their 4.2★ Google rating is backed by 146 customer reviews. Their credentials include being WSIB registered.
Google
4.2★ (146)
Rated on 1 independent platform
WSIB coverage confirmed
Is this your business?
Claim your profile to access your Trust Score dashboard, respond to reviews, and unlock growth tools.
What Customers Say
AI analysis of 5+ verified Google reviews
Top Strengths
Extremely professional and friendly technicians with efficient, well-executed work
Strong initial installation quality for AC and furnace systems that performed well
Responsive and accommodating to scheduling needs when operational
Areas to Watch
Company appears to have ceased operations or abandoned customer service in Jan/Feb 2025 - no response to calls, emails, or emergency lines
Failed to honor service obligations including missed appointments and no-shows for scheduled inspections
No communication to customers regarding business status despite collecting payment for service plans
Customers report inability to recover prepaid service package fees ($150+) and cancelled VISA payments to stop automatic charges
Freon leak noted during inspection but inadequately addressed, leading to AC failure within one year
Performance Breakdown
✨ Quality4.5
💬 Communication1.0
👔 Professionalism3.5
💰 Value1.5
⏰ Reliability1.0
🎓 Expertise4.0
out of businessno response to callsmissed appointmentsservice plan issuesprofessional installation
Ratings Across Platforms
Aggregated from independent sources. Only ProScore shows all.
G
Google
4.2/5
H
Review Site B
B
BBB
T
Review Site C
The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.
Things to Know
WSIB Verified
Workplace Safety and Insurance Board coverage confirmed — you're protected.
Google Review Breakdown
146 total5
105
4
12
3
2
2
6
1
21
Featured Review
Verified review from Google
“
The review below was accurate at the time, however the company appears to have gone out of business, does not answer the phone, nor return phone calls. They did not show up for a scheduled appointment two weeks ago at the end of August. The door is locked although someone can be seen inside seated at a desk. No attempt has been made to contact customers to explain. Very frustrating since I had to cancel my VISA card to stop the automatic payment for my service plan.<br><br>Thoroughly enjoye
D
Debra Bosworth
Google Review
Other top rated hvac in Ottawa
Homeowner Guides
Frequently Asked Questions
Is The Energy Centre licensed?
Licensing status has not been verified for The Energy Centre. Contact them directly to confirm current credentials before hiring.
Does The Energy Centre have insurance?
Yes, The Energy Centre has verified WSIB (Workplace Safety and Insurance Board) coverage, which protects homeowners from liability if a worker is injured on the job.
What is The Energy Centre’s rating?
The Energy Centre has a ProScore Trust Score of 52/100 (Basic), calculated from 1 verified data source including 146 Google reviews.
Where is The Energy Centre located?
The Energy Centre is a hvac serving Ottawa, Ontario. You can reach them at +1 613-706-1545. View their full profile on ProScore for verified reviews and credentials.
Data Transparency
SourcesGoogle, multiple verified platforms
Last updated2026-05-06
Is this your business?
Claim your profile to update info, add photos, and respond to reviews
Checked by ProScore
What is the ProScore?
The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.
≥82
Elite
≥70
Trusted
≥55
Good
≥30
Basic
<30
Caution
Are you the owner of this business? Dispute this score
Still researching?
Before you hire, read: 5 questions to ask every hvac →
Compare HVAC Contractors in Ottawa
See how The Energy Centre ranks against other verified hvac contractors in Ottawa on ProScore.