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Superior HVAC Service, Heating & Air Conditioning logoSuperior HVAC Service, Heating & Air Conditioning

Kitchener, ON
Compare with similar hvac providers in Kitchener
Emergency ServiceResponds to Reviews
Serving Kitchener & area
ProScore

This score reflects 54 verified reviews.

How is this calculated?
Data verified: Sep 2026

About Superior HVAC Service, Heating & Air Conditioning

AI-generated summary from verified data sources

Superior HVAC Service handles heating and air conditioning repair in Kitchener, available seven days a week with same-day booking options and online estimates; the business operates on-site and communicates in English and American Sign Language.

Rated on 1 independent platformProScore found ratings for this business on 1 independent review platform. Each one is listed in "Ratings Across Platforms" below.

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What Customers Say

AI analysis of 5+ verified Google reviews

Top Strengths

Individual technicians (Ryan, Kurtis, Sean, Michael, Drew) receive consistent praise for professionalism, knowledge, and attentiveness to detail
Quick service availability and same-day booking options mentioned positively
Water heater and heating system work receives strong positive feedback with thorough explanations provided to customers

Areas to Watch

Diagnostic accuracy concerns: two separate reviews describe unnecessary high-cost quotes ($6000+ for furnace/AC replacement) when actual issues were simple ($20 capacitor, drain hose blockage)
Lack of thoroughness in troubleshooting: failure to physically inspect flame sensors, exhaust/intake pipes, or check drain hoses during diagnosis
Reliability/timeliness issue: 3-hour delay past agreed service window
Lack of transparent options: quoted only expensive solutions without discussing alternatives or component-level repairs
technician quality variancediagnostic accuracy issueshigh replacement quotesprofessional individual serviceparts replacement vs. diagnosis

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

1 source · 54 reviews
GoogleVerified source
Google Business Profile reviews
4.8/5
54 reviews

No rating yet on Review platform C. Not found on 2 other platforms ProScore checks (Review platform B, BBB).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.

Things to Know

Highly Rated

Consistently rated 4.8 stars across 54 Google reviews.

What Reviews Highlight

Reviews mention: technician quality variance, diagnostic accuracy issues, high replacement quotes.

Google Review Breakdown

54 total
5
51
4
0
3
0
2
1
1
2

Featured Review

Verified review from Google

Kurtis did an absolutely amazing job with my water heater. From start to finish, he was professional, knowledgeable, and took the time to explain everything in detail. He quickly diagnosed the issue, walked me through the options, and made sure the work was done properly and safely. You can tell he takes pride in his work and genuinely cares about doing things the right way. The whole process was smooth, stress-free, and I’m extremely happy with the results. I wouldn’t hesitate to recommend Kurt

J
Jesse Dhaliwal
Google Review

Frequently Asked Questions

Is Superior HVAC Service, Heating & Air Conditioning licensed?
Licensing status has not been verified for Superior HVAC Service, Heating & Air Conditioning. Contact them directly to confirm current credentials before hiring.
Does Superior HVAC Service, Heating & Air Conditioning have insurance?
WSIB insurance status is not verified for Superior HVAC Service, Heating & Air Conditioning. Request proof of workplace insurance and liability coverage before hiring.
What is Superior HVAC Service, Heating & Air Conditioning’s rating?
Superior HVAC Service, Heating & Air Conditioning has a ProScore Trust Score of 53/100 (Basic), calculated from 1 verified data source including 54 Google reviews.
Where is Superior HVAC Service, Heating & Air Conditioning located?
Superior HVAC Service, Heating & Air Conditioning is a hvac serving Kitchener, Ontario. You can reach them at +1 226-782-4489. View their full profile on ProScore for verified reviews and credentials.

Business Details

290 King St E, Kitchener, ON N2G 2L3
HVAC

Hours

Monday7a.m.-11p.m.
Tuesday7a.m.-11p.m.
Wednesday7a.m.-11p.m.
Thursday7a.m.-11p.m.
Friday7a.m.-11p.m.
Saturday7a.m.-11p.m.
Sunday7a.m.-11p.m.

Services Offered

AC installationFurnace repairDuctworkHVAC maintenanceHeat pump installationThermostat installation

Services & Info

Emergency ServiceOnsite servicesOnline estimates

Crowd

LGBTQ+ friendly

Other

LGBTQ+ friendly

Offerings

Repair services

Service options

Language assistance

Credentials

Insurance
Not Confirmed
WSIB Coverage
Not Confirmed

ProScore displays credential information as reported by contractors and third-party sources. Homeowners are encouraged to independently verify all credentials, licences, and insurance prior to engaging any contractor.

Data Transparency

Sources
Google
Score computed
September 19, 2026

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Checked by ProScore

What is the ProScore?

The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.

≥81
Elite
≥70
Trusted
≥54
Good
≥30
Basic
<30
Caution
Not yet rated

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Compare HVAC Contractors in Kitchener

See how Superior HVAC Service, Heating & Air Conditioning ranks against other hvac contractors in Kitchener on ProScore.

ProScore profiles are built from publicly available information and official public registries, and scored using ProScore’s own methodology. We check this data against third-party sources and work to keep it accurate, but records change and errors can occur. A ProScore is informational only — it is not a guarantee, endorsement, or recommendation. Before hiring any contractor, you should independently verify and confirm all relevant credentials, licences, insurance (including WSIB coverage) and references directly with the contractor and the issuing authority. If something here looks wrong, let us know and we’ll correct it promptly.