HVAC Professional
Superior HVAC Service, Heating & Air Conditioning
Kitchener, ON
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Verified ListingServing Kitchener & area
0out of 100
ProScore
-5 over 1 mo
4.8★ Google|1/4 Sources
This score reflects 54 verified reviews.
How is this calculated?About Superior HVAC Service, Heating & Air Conditioning
AI-generated summary from verified data sources
Based in Kitchener, Superior HVAC Service, Heating & Air Conditioning is a professional HVAC contractor serving the local area. They hold an impressive 4.8★ Google rating from 54 reviews.
Google
4.8★ (54)
Rated on 1 independent platform
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What Customers Say
AI analysis of 5+ verified Google reviews
Top Strengths
Individual technicians (Ryan, Kurtis, Sean, Michael, Drew) receive consistent praise for professionalism, knowledge, and attentiveness to detail
Quick service availability and same-day booking options mentioned positively
Water heater and heating system work receives strong positive feedback with thorough explanations provided to customers
Areas to Watch
Diagnostic accuracy concerns: two separate reviews describe unnecessary high-cost quotes ($6000+ for furnace/AC replacement) when actual issues were simple ($20 capacitor, drain hose blockage)
Lack of thoroughness in troubleshooting: failure to physically inspect flame sensors, exhaust/intake pipes, or check drain hoses during diagnosis
Reliability/timeliness issue: 3-hour delay past agreed service window
Lack of transparent options: quoted only expensive solutions without discussing alternatives or component-level repairs
Performance Breakdown
✨ Quality3.5
💬 Communication2.5
👔 Professionalism3.5
💰 Value2.5
⏰ Reliability3.0
🎓 Expertise3.0
technician quality variancediagnostic accuracy issueshigh replacement quotesprofessional individual serviceparts replacement vs. diagnosis
Ratings Across Platforms
Aggregated from independent sources. Only ProScore shows all.
G
Google
4.8/5
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Review Site B
B
BBB
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Review Site C
The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.
Things to Know
Highly Rated
Consistently rated 4.8 stars across 54+ Google reviews.
Google Review Breakdown
54 total5
51
4
0
3
0
2
1
1
2
Featured Review
Verified review from Google
“
Kurtis did an absolutely amazing job with my water heater. From start to finish, he was professional, knowledgeable, and took the time to explain everything in detail. He quickly diagnosed the issue, walked me through the options, and made sure the work was done properly and safely. You can tell he takes pride in his work and genuinely cares about doing things the right way. The whole process was smooth, stress-free, and I’m extremely happy with the results. I wouldn’t hesitate to recommend Kurt
J
Jesse Dhaliwal
Google Review
Other top rated hvac in Kitchener
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Frequently Asked Questions
Is Superior HVAC Service, Heating & Air Conditioning licensed?
Licensing status has not been verified for Superior HVAC Service, Heating & Air Conditioning. Contact them directly to confirm current credentials before hiring.
Does Superior HVAC Service, Heating & Air Conditioning have insurance?
WSIB insurance status is not verified for Superior HVAC Service, Heating & Air Conditioning. Request proof of workplace insurance and liability coverage before hiring.
What is Superior HVAC Service, Heating & Air Conditioning’s rating?
Superior HVAC Service, Heating & Air Conditioning has a ProScore Trust Score of 52/100 (Basic), calculated from 1 verified data source including 54 Google reviews.
Where is Superior HVAC Service, Heating & Air Conditioning located?
Superior HVAC Service, Heating & Air Conditioning is a hvac serving Kitchener, Ontario. You can reach them at +1 226-782-4489. View their full profile on ProScore for verified reviews and credentials.
Data Transparency
SourcesGoogle, multiple verified platforms
Last updated2026-05-06
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Checked by ProScore
What is the ProScore?
The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.
≥82
Elite
≥70
Trusted
≥55
Good
≥30
Basic
<30
Caution
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