HVAC Professional

Superior HVAC Service, Heating & Air Conditioning

Kitchener, ON

Emergency ServiceResponds to Reviews

+1 226-782-4489 Website

Serving Kitchener & area

61out of 100

Good

ProScore

This score reflects 54 Google reviews.

How is this calculated?

Score updated: Oct 2026

About Superior HVAC Service, Heating & Air Conditioning

AI-generated summary from ProScore data sources

Superior HVAC Service handles heating and air conditioning repair in Kitchener, available seven days a week with same-day booking options and online estimates; the business operates on-site and communicates in English and American Sign Language.

Superior HVAC Service, Heating & Air Conditioning: one of 23 HVAC contractors in Kitchener.
54 Google reviews (4.8 stars; median 54) for Superior HVAC Service, Heating & Air Conditioning, ahead of 11 of 22 HVAC contractors.

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What Customers Say

AI analysis of 9 Google reviews

Top Strengths

Individual technicians (Ryan, Kurtis, Sean, Michael, Drew) receive consistent praise for professionalism, knowledge, and attentiveness to detail

Quick service availability and same-day booking options mentioned positively

Water heater and heating system work receives strong positive feedback with thorough explanations provided to customers

Areas to Watch

Diagnostic accuracy concerns: two separate reviews describe unnecessary high-cost quotes ($6000+ for furnace/AC replacement) when actual issues were simple ($20 capacitor, drain hose blockage)

Lack of thoroughness in troubleshooting: failure to physically inspect flame sensors, exhaust/intake pipes, or check drain hoses during diagnosis

Reliability/timeliness issue: 3-hour delay past agreed service window

Lack of transparent options: quoted only expensive solutions without discussing alternatives or component-level repairs

technician quality variancediagnostic accuracy issueshigh replacement quotesprofessional individual serviceparts replacement vs. diagnosis

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

1 source · 54 reviews

GoogleListing found

Google Business Profile reviews

4.8/5

54 reviews

No rating yet on Review platform C. Not found on 2 other platforms ProScore checks (Review platform B, BBB).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

How sources are weighted: ProScore methodology.

Things to Know

Highly Rated

Consistently rated 4.8 stars across 54 Google reviews.

What Reviews Highlight

Reviews mention: technician quality variance, diagnostic accuracy issues, high replacement quotes.

Google Review Breakdown

54 total

Featured Review

From Google

“

Kurtis did an absolutely amazing job with my water heater. From start to finish, he was professional, knowledgeable, and took the time to explain everything in detail. He quickly diagnosed the issue, walked me through the options, and made sure the work was done properly and safely. You can tell he takes pride in his work and genuinely cares about doing things the right way. The whole process was smooth, stress-free, and I’m extremely happy with the results. I wouldn’t hesitate to recommend Kurt

Jesse Dhaliwal

Google Review

Photos & Work

1 photo

Other top rated hvac in Kitchener

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4.9(40)

Arthur's Heating & Cooling

Kitchener

4.9(121)

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Frequently Asked Questions

Is Superior HVAC Service, Heating & Air Conditioning licensed?

Licensing status has not been verified for Superior HVAC Service, Heating & Air Conditioning. Contact them directly to confirm current credentials before hiring.

Does Superior HVAC Service, Heating & Air Conditioning have insurance?

WSIB insurance status is not verified for Superior HVAC Service, Heating & Air Conditioning. Request proof of workplace insurance and liability coverage before hiring.

What is Superior HVAC Service, Heating & Air Conditioning’s rating?

Superior HVAC Service, Heating & Air Conditioning has a ProScore Trust Score of 61/100 (Good), calculated from 1 data source including 54 Google reviews.

Where is Superior HVAC Service, Heating & Air Conditioning located?

Superior HVAC Service, Heating & Air Conditioning is a hvac serving Kitchener, Ontario. You can reach them at +1 226-782-4489. View their full profile on ProScore for reviews and credentials.

Business Details

290 King St E, Kitchener, ON N2G 2L3

HVAC

View on Google Maps

Hours

Every day7a.m.-11p.m.

Services Offered

AC installationFurnace repairDuctworkHVAC maintenanceHeat pump installationThermostat installation

Services & Info

Emergency ServiceOnsite servicesOnline estimates

Crowd

LGBTQ+ friendly

Other

LGBTQ+ friendly

Offerings

Repair services

Service options

Language assistance

Credentials

Insurance

Not Confirmed

Credentials are as reported by contractors and public sources — verify each with the contractor and the issuing authority before hiring.Check it yourself: WSIB clearance · TSSA fuels contractor registry

Homeowner Guides

How much does this service cost in Ontario?Red flags when hiring HVAC FAQs in Kitchener View all guides →

Data Transparency

Sources: Google
Score computed: October 13, 2026

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Checked by ProScore

What is the ProScore?

One score from 0 to 100 across every review platform and public registry ProScore checks. How the ProScore works

≥81

Elite

≥70

Trusted

≥54

Good

≥30

Basic

<30

Caution

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A ProScore is informational only — not a guarantee, endorsement, or recommendation — and the data behind it may be incomplete or out of date. Before hiring, independently verify all credentials, including licences, insurance (including WSIB) and references, directly with the contractor and the issuing authority. Full data notice. Something wrong? Let us know.