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Infiniti Air Kitchener | Furnace Repair & Heat Pump Installation | AC Services logoInfiniti Air Kitchener | Furnace Repair & Heat Pump Installation | AC Services

Kitchener, ON
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Emergency ServiceBBB AccreditedResponds to Reviews
1 Credential VerifiedServing Kitchener & area
ProScore

This score reflects 452 Google reviews.

How is this calculated?
Score updated: Oct 2026

About Infiniti Air Kitchener | Furnace Repair & Heat Pump Installation | AC Services

AI-generated summary from ProScore data sources

Infiniti Air Kitchener provides furnace repair, heat pump installation, and AC services in Kitchener, operating 24/7 with online estimates. Customers report competitive pricing that undercuts typical market rates, honest assessments that refuse unnecessary work, and fast response times—emergency calls answered within 20 minutes and full installations completed the same day.

  • Infiniti Air Kitchener | Furnace Repair & Heat Pump Installation | AC Services: ProScore 74, 6th of 23 scored HVAC contractors in Kitchener.
  • 452 Google reviews (4.9 stars; median 54) for Infiniti Air Kitchener | Furnace Repair & Heat Pump Installation | AC Services, ahead of 18 of 22 HVAC contractors.
Rated on 1 independent platformProScore found ratings for this business on 1 independent review platform. Each one is listed in "Ratings Across Platforms" below.

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What Customers Say

AI analysis of 10 Google reviews

Top Strengths

Competitive pricing - consistently undercuts competitors by 20% and provides 'very reasonable' quotes compared to other companies
Honest assessments and integrity - identified fraudulent B-tag security violation and refused unnecessary upsells, contrasting with industry malpractice
Fast response and service - responded within 20 minutes for emergency, completed full installation in half day, technicians work efficiently with minimal disturbance
honest/integritycompetitive pricingfast/responsive serviceprofessional technicianscustomer satisfaction prioritized

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

2 sources · 452 reviews
GoogleListing found
Google Business Profile reviews
4.9/5
452 reviews
BBBListing found
Better Business Bureau · accredited · as of March 2026
A+Rating · accredited

Not found on 2 other platforms ProScore checks (Review platform B, Review platform C).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

How sources are weighted: ProScore methodology.

Things to Know

Trusted Level

Scores in ProScore’s Trusted tier — strong, consistent signals across the sources ProScore checks.

Highly Rated

Consistently rated 4.9 stars across 452 Google reviews.

BBB Accredited · A+

Better Business Bureau accredited with an A+ rating.

Open 24 Hours

Every posted day shows 24-hour availability.

What Reviews Highlight

Reviews mention: honest/integrity, competitive pricing, fast/responsive service.

Google Review Breakdown

452 total
5
427
4
11
3
1
2
1
1
12

Featured Review

From Google

“

We just got a furnace and heat pump installed by Infiniti and the whole process was great. From Alex sitting and chatting with us and making us feel heard and at ease, to Arthur and Darryl being great and courteous with the install! Arthur even came back when I thought something was up with the settings on the thermostat and fixed it for us. They all seem to have a passion for what they do and truly want to make sure they solve your issue. Obviously making money as a company is a priority but ne

K
Katie Loveland
Google Review

Frequently Asked Questions

Is Infiniti Air Kitchener | Furnace Repair & Heat Pump Installation | AC Services licensed?
Licensing status has not been verified for Infiniti Air Kitchener | Furnace Repair & Heat Pump Installation | AC Services. Contact them directly to confirm current credentials before hiring.
Does Infiniti Air Kitchener | Furnace Repair & Heat Pump Installation | AC Services have insurance?
WSIB insurance status is not verified for Infiniti Air Kitchener | Furnace Repair & Heat Pump Installation | AC Services. Request proof of workplace insurance and liability coverage before hiring.
What is Infiniti Air Kitchener | Furnace Repair & Heat Pump Installation | AC Services’s rating?
Infiniti Air Kitchener | Furnace Repair & Heat Pump Installation | AC Services has a ProScore Trust Score of 74/100 (Trusted), calculated from 2 data sources including 452 Google reviews.
Where is Infiniti Air Kitchener | Furnace Repair & Heat Pump Installation | AC Services located?
Infiniti Air Kitchener | Furnace Repair & Heat Pump Installation | AC Services is a hvac serving Kitchener, Ontario. You can reach them at +1 519-741-5100. View their full profile on ProScore for reviews and credentials.

Business Details

1268 Victoria St N, Kitchener, ON N2B 3C9
HVAC

Hours

Every dayOpen 24 hours

Services Offered

AC installationFurnace repairDuctworkHVAC maintenanceHeat pump installationThermostat installation

Services & Info

Open 24 HoursEmergency ServiceOnsite servicesOnline estimates

Offerings

Repair servicesInstallation service

Service options

Credentials

Insurance
Not Confirmed
WSIB Coverage
Not Confirmed

Credentials are as reported by contractors and public sources — verify each with the contractor and the issuing authority before hiring.Check it yourself: WSIB clearance · TSSA fuels contractor registry

Data Transparency

Sources
Google and BBB
Score computed
October 13, 2026

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Checked by ProScore

What is the ProScore?

One score from 0 to 100 across every review platform and public registry ProScore checks. How the ProScore works

≥81
Elite
≥70
Trusted
≥54
Good
≥30
Basic
<30
Caution
—
Not yet rated

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Compare HVAC Contractors in Kitchener

See how Infiniti Air Kitchener | Furnace Repair & Heat Pump Installation | AC Services ranks against other hvac contractors in Kitchener on ProScore.

A ProScore is informational only — not a guarantee, endorsement, or recommendation — and the data behind it may be incomplete or out of date. Before hiring, independently verify all credentials, including licences, insurance (including WSIB) and references, directly with the contractor and the issuing authority. Full data notice. Something wrong? Let us know.