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Stacey Heating & Plumbing logoStacey Heating & Plumbing

London, ON
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Emergency ServiceBBB AccreditedResponds to Reviews
1 Credential VerifiedServing London & area
ProScore

This score reflects 65 Google reviews.

How is this calculated?
Score updated: Oct 2026

About Stacey Heating & Plumbing

AI-generated summary from ProScore data sources

Stacey Heating & Plumbing is a plumber in London, Ontario that handles repair work and accepts credit cards and tap payments, operating weekdays. Technicians arrive with parts on hand to complete jobs efficiently, bring technical expertise to problem-solving, and communicate clearly throughout the work.

  • Stacey Heating & Plumbing: ProScore 80, tied 5th of 45 scored plumbers in London.
  • 65 Google reviews (4.6 stars; median 44) for Stacey Heating & Plumbing, ahead of 29 of 47 plumbers.
Rated on 1 independent platformProScore found ratings for this business on 1 independent review platform. Each one is listed in "Ratings Across Platforms" below.

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What Customers Say

AI analysis of 10 Google reviews

Top Strengths

Technicians carry parts on vehicles and complete jobs efficiently without unnecessary trips (reviews 1, 8, 9)
Staff and technicians are friendly, personable, and communicate clearly about work being performed (reviews 1, 2, 4, 7)
High technical expertise with quick problem identification and knowledgeable advice (reviews 7, 10)

Areas to Watch

Severe scheduling and follow-through issues: customer waited 3+ weeks with multiple reschedulements and repeated visits without resolution (reviews 5, 6)
Potential accountability concerns regarding responsibility assignment and building code interpretation (review 3)
Inconsistent service delivery across different job types and locations
professional techniciansscheduling delaysparts availabilityfriendly servicetechnical expertise

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

2 sources · 65 reviews
GoogleListing found
Google Business Profile reviews
4.6/5
65 reviews
BBBListing found
Better Business Bureau · accredited · as of March 2026
A+Rating · accredited

Not found on 2 other platforms ProScore checks (Review platform B, Review platform C).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

How sources are weighted: ProScore methodology.

Things to Know

Trusted Level

Scores in ProScore’s Trusted tier — strong, consistent signals across the sources ProScore checks.

Well Reviewed

4.6 star average on Google with 65 reviews.

BBB Accredited · A+

Better Business Bureau accredited with an A+ rating.

What Reviews Highlight

Reviews mention: professional technicians, scheduling delays, parts availability.

Google Review Breakdown

65 total
5
58
4
1
3
0
2
0
1
6

Featured Review

From Google

“

This is actually an add-one to my review from yesterday, but it's close enough!<br>A special shoutout to Jenn who gets the phone calls and arranges everything. She is prompt (actually answers the phone!), friendly, and efficient. An important part of the Stacey operation for sure.<br><br>My first interaction with Stacey’s was (gasp!) 49 years ago. Helpful and friendly all this time. A terrific company … thanks.<br><br>And here I am again in 2025 - still great service. Just had a batch of fa

R
Rick Kitto
Google Review

Frequently Asked Questions

Is Stacey Heating & Plumbing licensed?
Licensing status has not been verified for Stacey Heating & Plumbing. Contact them directly to confirm current credentials before hiring.
Does Stacey Heating & Plumbing have insurance?
WSIB insurance status is not verified for Stacey Heating & Plumbing. Request proof of workplace insurance and liability coverage before hiring.
What is Stacey Heating & Plumbing’s rating?
Stacey Heating & Plumbing has a ProScore Trust Score of 80/100 (Trusted), calculated from 2 data sources including 65 Google reviews.
Where is Stacey Heating & Plumbing located?
Stacey Heating & Plumbing is a plumber serving London, Ontario. You can reach them at +1 519-432-6759. View their full profile on ProScore for reviews and credentials.

Business Details

15 Towerline Pl, London, ON N6E 2T3
Plumber

Hours

Monday7a.m.-4:30p.m.
Tuesday7a.m.-4:30p.m.
Wednesday7a.m.-4:30p.m.
Thursday7a.m.-4:30p.m.
Friday7a.m.-4p.m.
SaturdayClosed
SundayClosed

Services Offered

Drain cleaningPipe repairWater heater installationFixture installationEmergency plumbingLeak detection

Services & Info

Emergency Service

Payments

Credit cardsNFC mobile payments

Offerings

Repair services

Credentials

Insurance
Not Confirmed
WSIB Coverage
Not Confirmed

Credentials are as reported by contractors and public sources — verify each with the contractor and the issuing authority before hiring.Check it yourself: WSIB clearance

Data Transparency

Sources
Google and BBB
Score computed
October 13, 2026

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Checked by ProScore

What is the ProScore?

One score from 0 to 100 across every review platform and public registry ProScore checks. How the ProScore works

≥81
Elite
≥70
Trusted
≥54
Good
≥30
Basic
<30
Caution
—
Not yet rated

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Compare Plumbers in London

See how Stacey Heating & Plumbing ranks against other plumbers in London on ProScore.

A ProScore is informational only — not a guarantee, endorsement, or recommendation — and the data behind it may be incomplete or out of date. Before hiring, independently verify all credentials, including licences, insurance (including WSIB) and references, directly with the contractor and the issuing authority. Full data notice. Something wrong? Let us know.