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Plumber Professional

Reliance Home Comfort logoReliance Home Comfort

Sarnia, ON
Compare with similar plumber providers in Sarnia
Emergency ServiceBBB AccreditedResponds to Reviews
1 Credential VerifiedServing Sarnia & area
ProScore

This score reflects 3293 verified reviews.

How is this calculated?
Data verified: Sep 2026

About Reliance Home Comfort

AI-generated summary from verified data sources

Reliance Home Comfort is a plumber in Sarnia operating 24/7 by appointment, with wheelchair-accessible entrance and parking. The business responds quickly to urgent issues like water heater leaks and furnace failures, and staff work with customers to find workable pricing options rather than pushing a single solution.

Rated on 1 independent platformProScore found ratings for this business on 1 independent review platform. Each one is listed in "Ratings Across Platforms" below.

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What Customers Say

AI analysis of 5+ verified Google reviews

Top Strengths

Individual technicians (Eddie, Alex, Rodrigo) praised for professionalism, efficiency, and thorough diagnostics
Staff willingness to work with customers on options and pricing rather than being pushy
Quick response and problem-solving for urgent issues like water heater leaks and furnace failures

Areas to Watch

Misleading contract terms: customers report being told they can cancel anytime but locked into 1-year contracts
Inconsistent service quality: plumber unable to diagnose simple tap leak that took 5 minutes for others to fix; clogged toilet diagnosis led to unnecessary full replacement recommendation
Ongoing unwanted promotional calls despite explicit requests to stop contacting customers
contract issuesservice quality inconsistencyprofessional techniciansdiagnostic accuracy concernscommunication/follow-up problems

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

2 sources · 3,293 reviews
GoogleVerified source
Google Business Profile reviews
4.8/5
3,293 reviews
BBBVerified source
Better Business Bureau · accredited · as of March 2026
A+Rating · accredited

Not found on 2 other platforms ProScore checks (Review platform B, Review platform C).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.

Things to Know

Trusted Level

Scores in ProScore’s Trusted tier — strong, consistent signals across the sources ProScore checks.

Highly Rated

Consistently rated 4.8 stars across 3,293 Google reviews.

BBB Accredited · A+

Better Business Bureau accredited with an A+ rating.

Open 24 Hours

Every posted day shows 24-hour availability.

What Reviews Highlight

Reviews mention: contract issues, service quality inconsistency, professional technicians.

Google Review Breakdown

3,293 total
5
3,012
4
137
3
28
2
14
1
73

Featured Review

Verified review from Google

Met Michelle Bosch today while she was advising my daughter on Home Comfort Systems. She certainly knew her products and was quite personable. Since I rent from Reliance she gave me some pointers on up-grading my existing furnace and air conditioner.<br>Thanks Michelle, I'll be in touch soon!

P
Pam Spicer
Google Review

Frequently Asked Questions

Is Reliance Home Comfort licensed?
Licensing status has not been verified for Reliance Home Comfort. Contact them directly to confirm current credentials before hiring.
Does Reliance Home Comfort have insurance?
WSIB insurance status is not verified for Reliance Home Comfort. Request proof of workplace insurance and liability coverage before hiring.
What is Reliance Home Comfort’s rating?
Reliance Home Comfort has a ProScore Trust Score of 70/100 (Trusted), calculated from 2 verified data sources including 3293 Google reviews.
Where is Reliance Home Comfort located?
Reliance Home Comfort is a plumber serving Sarnia, Ontario. You can reach them at +1 866-780-3710. View their full profile on ProScore for verified reviews and credentials.

Business Details

1355 Confederation St Unit 15, Sarnia, ON N7S 4T2
Plumber

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Services Offered

Drain cleaningPipe repairWater heater installationFixture installationEmergency plumbingLeak detection

Services & Info

Open 24 HoursEmergency ServiceOnsite services

Planning

Appointment required

Accessibility

Wheelchair-accessible entranceWheelchair-accessible parking lot

Service options

Credentials

Insurance
Not Confirmed
WSIB Coverage
Not Confirmed

ProScore displays credential information as reported by contractors and third-party sources. Homeowners are encouraged to independently verify all credentials, licences, and insurance prior to engaging any contractor.

Data Transparency

Sources
Google and BBB
Score computed
September 19, 2026

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Checked by ProScore

What is the ProScore?

The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.

≥81
Elite
≥70
Trusted
≥54
Good
≥30
Basic
<30
Caution
Not yet rated

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Compare Plumbers in Sarnia

See how Reliance Home Comfort ranks against other plumbers in Sarnia on ProScore.

ProScore profiles are built from publicly available information and official public registries, and scored using ProScore’s own methodology. We check this data against third-party sources and work to keep it accurate, but records change and errors can occur. A ProScore is informational only — it is not a guarantee, endorsement, or recommendation. Before hiring any contractor, you should independently verify and confirm all relevant credentials, licences, insurance (including WSIB coverage) and references directly with the contractor and the issuing authority. If something here looks wrong, let us know and we’ll correct it promptly.