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Plumber Professional

Reliance Home Comfort logoReliance Home Comfort

Sarnia, ON
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Emergency ServiceBBB AccreditedResponds to Reviews
1 Credential VerifiedServing Sarnia & area
ProScore

This score reflects 3293 Google reviews.

How is this calculated?
Score updated: Oct 2026

About Reliance Home Comfort

AI-generated summary from ProScore data sources

Reliance Home Comfort is a plumber in Sarnia operating 24/7 by appointment, with wheelchair-accessible entrance and parking. The business responds quickly to urgent issues like water heater leaks and furnace failures, and staff work with customers to find workable pricing options rather than pushing a single solution.

  • Reliance Home Comfort: ProScore 78, 2nd of 11 scored plumbers in Sarnia.
  • 3293 Google reviews (4.8 stars; median 24) for Reliance Home Comfort, ahead of 11 of 11 plumbers.
Rated on 1 independent platformProScore found ratings for this business on 1 independent review platform. Each one is listed in "Ratings Across Platforms" below.

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What Customers Say

AI analysis of 9 Google reviews

Top Strengths

Individual technicians (Eddie, Alex, Rodrigo) praised for professionalism, efficiency, and thorough diagnostics
Staff willingness to work with customers on options and pricing rather than being pushy
Quick response and problem-solving for urgent issues like water heater leaks and furnace failures

Areas to Watch

Misleading contract terms: customers report being told they can cancel anytime but locked into 1-year contracts
Inconsistent service quality: plumber unable to diagnose simple tap leak that took 5 minutes for others to fix; clogged toilet diagnosis led to unnecessary full replacement recommendation
Ongoing unwanted promotional calls despite explicit requests to stop contacting customers
contract issuesservice quality inconsistencyprofessional techniciansdiagnostic accuracy concernscommunication/follow-up problems

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

2 sources · 3,293 reviews
GoogleListing found
Google Business Profile reviews
4.8/5
3,293 reviews
BBBListing found
Better Business Bureau · accredited · as of March 2026
A+Rating · accredited

Not found on 2 other platforms ProScore checks (Review platform B, Review platform C).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

How sources are weighted: ProScore methodology.

Things to Know

Trusted Level

Scores in ProScore’s Trusted tier — strong, consistent signals across the sources ProScore checks.

Highly Rated

Consistently rated 4.8 stars across 3,293 Google reviews.

BBB Accredited · A+

Better Business Bureau accredited with an A+ rating.

Open 24 Hours

Every posted day shows 24-hour availability.

What Reviews Highlight

Reviews mention: contract issues, service quality inconsistency, professional technicians.

Google Review Breakdown

3,293 total
5
3,012
4
137
3
28
2
14
1
73

Featured Review

From Google

“

Met Michelle Bosch today while she was advising my daughter on Home Comfort Systems. She certainly knew her products and was quite personable. Since I rent from Reliance she gave me some pointers on up-grading my existing furnace and air conditioner.<br>Thanks Michelle, I'll be in touch soon!

P
Pam Spicer
Google Review

Frequently Asked Questions

Is Reliance Home Comfort licensed?
Licensing status has not been verified for Reliance Home Comfort. Contact them directly to confirm current credentials before hiring.
Does Reliance Home Comfort have insurance?
WSIB insurance status is not verified for Reliance Home Comfort. Request proof of workplace insurance and liability coverage before hiring.
What is Reliance Home Comfort’s rating?
Reliance Home Comfort has a ProScore Trust Score of 78/100 (Trusted), calculated from 2 data sources including 3293 Google reviews.
Where is Reliance Home Comfort located?
Reliance Home Comfort is a plumber serving Sarnia, Ontario. You can reach them at +1 866-780-3710. View their full profile on ProScore for reviews and credentials.

Business Details

1355 Confederation St Unit 15, Sarnia, ON N7S 4T2
Plumber

Hours

Every dayOpen 24 hours

Services Offered

Drain cleaningPipe repairWater heater installationFixture installationEmergency plumbingLeak detection

Services & Info

Open 24 HoursEmergency ServiceOnsite services

Planning

Appointment required

Accessibility

Wheelchair-accessible entranceWheelchair-accessible parking lot

Service options

Credentials

Insurance
Not Confirmed
WSIB Coverage
Not Confirmed

Credentials are as reported by contractors and public sources — verify each with the contractor and the issuing authority before hiring.Check it yourself: WSIB clearance

Data Transparency

Sources
Google and BBB
Score computed
October 13, 2026

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Checked by ProScore

What is the ProScore?

One score from 0 to 100 across every review platform and public registry ProScore checks. How the ProScore works

≥81
Elite
≥70
Trusted
≥54
Good
≥30
Basic
<30
Caution
—
Not yet rated

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Compare Plumbers in Sarnia

See how Reliance Home Comfort ranks against other plumbers in Sarnia on ProScore.

A ProScore is informational only — not a guarantee, endorsement, or recommendation — and the data behind it may be incomplete or out of date. Before hiring, independently verify all credentials, including licences, insurance (including WSIB) and references, directly with the contractor and the issuing authority. Full data notice. Something wrong? Let us know.