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Custom Plumbing logoCustom Plumbing

Sarnia, ON
Compare with similar plumber providers in Sarnia
Emergency ServiceWSIBBBB AccreditedResponds to Reviews
2 Credentials Verified
ProScore

This score reflects 74 verified reviews, WSIB coverage confirmed.

How is this calculated?
Data verified: Sep 2026

About Custom Plumbing

AI-generated summary from verified data sources

Custom Plumbing has served Sarnia since 1991 and is known for responsive, efficient repair work—customers report same-day and half-hour service arrivals—with many returning for years. The business operates weekdays from a location with on-site parking, wheelchair-accessible entrance, and accessible parking.

Rated on 1 independent platformProScore found ratings for this business on 1 independent review platform. Each one is listed in "Ratings Across Platforms" below.WSIB coverage confirmed

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What Customers Say

AI analysis of 5+ verified Google reviews

Top Strengths

Exceptional responsiveness and speed - multiple mentions of same-day or half-hour service arrivals
Long-standing reputation with consistent quality - serving families since 1991, clients using them for 5+ years repeatedly
Transparent pricing and cost-effectiveness - described as 'good prices,' 'economical fix,' and quoting considerably less than competitors
reliableprofessionalquick servicecourteousknowledgeable

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

2 sources · 74 reviews
GoogleVerified source
Google Business Profile reviews
4.2/5
74 reviews
BBBVerified source
Better Business Bureau · accredited · as of March 2026
A+Rating · accredited

No rating yet on Review platform C. Not found on Review platform B.

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.

Things to Know

Trusted Level

Scores in ProScore’s Trusted tier — strong, consistent signals across the sources ProScore checks.

Extensive Review History

74 Google reviews on record — a large sample behind the 4.2 average.

WSIB Verified

Workplace Safety and Insurance Board coverage confirmed — you're protected.

BBB Accredited · A+

Better Business Bureau accredited with an A+ rating.

What Reviews Highlight

Reviews mention: reliable, professional, quick service.

Google Review Breakdown

74 total
5
54
4
6
3
2
2
2
1
11

Featured Review

Verified review from Google

Excellent Experience. Highly Recommend.<br><br>It was time to update the only bathroom in my 95-year-old home. As a retiree, modifying the bathroom to accommodate additional safety features was key.<br><br>The project included installing a tub, replacing the sewer stack, moving the location of pipes and drains, accommodating the timeline and delays of other trades and relocating the sink and toilet. I contacted Custom Plumbing to review the scope of the renovation and was assured that my requ

N
Nan Tait
Google Review

Frequently Asked Questions

Is Custom Plumbing licensed?
Licensing status has not been verified for Custom Plumbing. Contact them directly to confirm current credentials before hiring.
Does Custom Plumbing have insurance?
Yes, Custom Plumbing has verified WSIB (Workplace Safety and Insurance Board) coverage, which protects homeowners from liability if a worker is injured on the job.
What is Custom Plumbing’s rating?
Custom Plumbing has a ProScore Trust Score of 74/100 (Trusted), calculated from 2 verified data sources including 74 Google reviews.
Where is Custom Plumbing located?
Custom Plumbing is a plumber serving Sarnia, Ontario. You can reach them at +1 519-337-1545. View their full profile on ProScore for verified reviews and credentials.

Business Details

345 Ontario St Unit B, Sarnia, ON N7T 1M2
Plumber

Hours

Monday8a.m.-4p.m.
Tuesday8a.m.-4p.m.
Wednesday8a.m.-4p.m.
Thursday8a.m.-4p.m.
Friday8a.m.-4p.m.
SaturdayClosed
SundayClosed

Services Offered

Drain cleaningPipe repairWater heater installationFixture installationEmergency plumbingLeak detection

Services & Info

Emergency Service

Parking

On-site parking

Offerings

Repair services

Accessibility

Wheelchair accessible seatingWheelchair-accessible entranceWheelchair-accessible parking lot

Credentials

Insurance
Not Confirmed
WSIB Coverage
✓ Confirmed

ProScore displays credential information as reported by contractors and third-party sources. Homeowners are encouraged to independently verify all credentials, licences, and insurance prior to engaging any contractor.

Data Transparency

Sources
Google, BBB, and Ontario regulatory records
Score computed
September 19, 2026

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Checked by ProScore

What is the ProScore?

The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.

≥81
Elite
≥70
Trusted
≥54
Good
≥30
Basic
<30
Caution
Not yet rated

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Compare Plumbers in Sarnia

See how Custom Plumbing ranks against other plumbers in Sarnia on ProScore.

ProScore profiles are built from publicly available information and official public registries, and scored using ProScore’s own methodology. We check this data against third-party sources and work to keep it accurate, but records change and errors can occur. A ProScore is informational only — it is not a guarantee, endorsement, or recommendation. Before hiring any contractor, you should independently verify and confirm all relevant credentials, licences, insurance (including WSIB coverage) and references directly with the contractor and the issuing authority. If something here looks wrong, let us know and we’ll correct it promptly.