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Priority Plumbing & Drains logoPriority Plumbing & Drains

Toronto, ON
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Emergency ServiceResponds to Reviews
Serving Toronto & area
ProScore

This score reflects 1786 Google reviews, ratings from 2 platforms in all.

How is this calculated?
Score updated: Oct 2026

About Priority Plumbing & Drains

AI-generated summary from ProScore data sources

Priority Plumbing & Drains operates 24/7 in Toronto and handles repair work with transparent estimates provided in writing before service begins; customers note proactive communication through text and phone updates, accurate arrival times, and thorough explanations of recommended work.

  • Priority Plumbing & Drains: ProScore 82, tied 12th of 124 scored plumbers in Toronto.
  • 1786 Google reviews (4.8 stars; median 33) for Priority Plumbing & Drains, ahead of 137 of 137 plumbers.
Rated on 2 independent platformsProScore found ratings for this business on 2 independent review platforms. Each one is listed in "Ratings Across Platforms" below.Elite Trust Score

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What Customers Say

AI analysis of 8 Google reviews

Top Strengths

Exceptional technician professionalism and customer service - multiple reviews praise plumbers (Cole, Brian, Tony, Zachary) as knowledgeable, polite, meticulous, and passionate about their work
Proactive communication with text reminders, phone call updates, accurate arrival times, and pre-service phone calls
Transparent diagnostic and estimate practices - written estimates provided before work, multiple options offered, work thoroughly explained

Areas to Watch

Pricing concerns - one reviewer noted 'steep pricing' and alleged aggressive markup on fixtures, with discrepancy between technician's verbal assurance about costs and company's written explanation
professional techniciansexcellent communicationtransparent estimatesknowledgeable servicepricing concerns

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

3 sources · 2,589 reviews
GoogleListing found
Google Business Profile reviews
4.8/5
1,786 reviews
Review platform BListing found
Independent review platform · name withheld by policy
4.7/5
803 reviews
BBBListing found
Better Business Bureau rating · as of March 2026
A+BBB rating

Review platform C not yet checked.

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

How sources are weighted: ProScore methodology.

Things to Know

Elite Status

Scores in ProScore’s Elite tier — the highest level a Plumber contractor can reach, earned from strong, consistent signals across the sources ProScore checks.

Highly Rated

Consistently rated 4.8 stars across 1,786 Google reviews.

Rated on Multiple Platforms

Independently rated on 2 review platforms — ratings that agree across sources are harder to game.

BBB A+ Rating

Rated A+ by the Better Business Bureau.

Open 24 Hours

Every posted day shows 24-hour availability.

What Reviews Highlight

Reviews mention: professional technicians, excellent communication, transparent estimates.

Google Review Breakdown

1,786 total
5
1,615
4
62
3
11
2
12
1
80

Featured Review

From Google

“

Review for Cole at Priority Plumbing<br>=============================<br>We have had extremely good experiences with all members of the Priority Plumbing team in the past, and this week was no exception. We had the pleasure of inviting Cole into our home to handle a series of challenging repairs:<br><br>* A burst pipe (which had caused a basement flood)<br><br>* A corroded U-bend on a basin<br><br>* Leaking from the bath due to water ingress behind the mixer tap<br><br>Across every single job, C

I
Ian Buckley
Google Review

Frequently Asked Questions

Is Priority Plumbing & Drains licensed?
Licensing status has not been verified for Priority Plumbing & Drains. Contact them directly to confirm current credentials before hiring.
Does Priority Plumbing & Drains have insurance?
WSIB insurance status is not verified for Priority Plumbing & Drains. Request proof of workplace insurance and liability coverage before hiring.
What is Priority Plumbing & Drains’s rating?
Priority Plumbing & Drains has a ProScore Trust Score of 82/100 (Elite), calculated from 3 data sources including 1786 Google reviews.
Where is Priority Plumbing & Drains located?
Priority Plumbing & Drains is a plumber serving Toronto, Ontario. You can reach them at +1 647-699-4912. View their full profile on ProScore for reviews and credentials.

Business Details

1594 Dupont St, Toronto, ON M6P 3S7
Plumber

Hours

Every dayOpen 24 hours

Services Offered

Drain cleaningPipe repairWater heater installationFixture installationEmergency plumbingLeak detection

Services & Info

Open 24 HoursEmergency ServiceOnsite services

Payments

Credit cardsNFC mobile payments

Offerings

Repair services

Accessibility

Wheelchair-accessible entrance

Service options

Credentials

Insurance
Not Confirmed
WSIB Coverage
Not Confirmed

Credentials are as reported by contractors and public sources — verify each with the contractor and the issuing authority before hiring.Check it yourself: WSIB clearance

Data Transparency

Sources
Google, BBB, and major review platforms
Score computed
October 13, 2026

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Checked by ProScore

What is the ProScore?

One score from 0 to 100 across every review platform and public registry ProScore checks. How the ProScore works

≥81
Elite
≥70
Trusted
≥54
Good
≥30
Basic
<30
Caution
—
Not yet rated

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Compare Plumbers in Toronto

See how Priority Plumbing & Drains ranks against other plumbers in Toronto on ProScore.

A ProScore is informational only — not a guarantee, endorsement, or recommendation — and the data behind it may be incomplete or out of date. Before hiring, independently verify all credentials, including licences, insurance (including WSIB) and references, directly with the contractor and the issuing authority. Full data notice. Something wrong? Let us know.