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Priority Plumbing & Drains logoPriority Plumbing & Drains

Toronto, ON
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Emergency ServiceResponds to Reviews
Serving Toronto & area
ProScore

This score reflects 1786 verified reviews.

How is this calculated?
Data verified: Sep 2026

About Priority Plumbing & Drains

AI-generated summary from verified data sources

Priority Plumbing & Drains operates 24/7 in Toronto and handles repair work with transparent estimates provided in writing before service begins; customers note proactive communication through text and phone updates, accurate arrival times, and thorough explanations of recommended work.

Rated on 1 independent platformProScore found ratings for this business on 1 independent review platform. Each one is listed in "Ratings Across Platforms" below.

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What Customers Say

AI analysis of 5+ verified Google reviews

Top Strengths

Exceptional technician professionalism and customer service - multiple reviews praise plumbers (Cole, Brian, Tony, Zachary) as knowledgeable, polite, meticulous, and passionate about their work
Proactive communication with text reminders, phone call updates, accurate arrival times, and pre-service phone calls
Transparent diagnostic and estimate practices - written estimates provided before work, multiple options offered, work thoroughly explained

Areas to Watch

Pricing concerns - one reviewer noted 'steep pricing' and alleged aggressive markup on fixtures, with discrepancy between technician's verbal assurance about costs and company's written explanation
professional techniciansexcellent communicationtransparent estimatesknowledgeable servicepricing concerns

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

2 sources · 1,786 reviews
GoogleVerified source
Google Business Profile reviews
4.8/5
1,786 reviews
BBBVerified source
Better Business Bureau rating · as of March 2026
A+BBB rating

2 platforms not yet checked (Review platform B, Review platform C).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.

Things to Know

Trusted Level

Scores in ProScore’s Trusted tier — strong, consistent signals across the sources ProScore checks.

Highly Rated

Consistently rated 4.8 stars across 1,786 Google reviews.

BBB A+ Rating

Rated A+ by the Better Business Bureau.

Open 24 Hours

Every posted day shows 24-hour availability.

What Reviews Highlight

Reviews mention: professional technicians, excellent communication, transparent estimates.

Google Review Breakdown

1,786 total
5
1,615
4
62
3
11
2
12
1
80

Featured Review

Verified review from Google

Review for Cole at Priority Plumbing<br>=============================<br>We have had extremely good experiences with all members of the Priority Plumbing team in the past, and this week was no exception. We had the pleasure of inviting Cole into our home to handle a series of challenging repairs:<br><br>* A burst pipe (which had caused a basement flood)<br><br>* A corroded U-bend on a basin<br><br>* Leaking from the bath due to water ingress behind the mixer tap<br><br>Across every single job, C

I
Ian Buckley
Google Review

Frequently Asked Questions

Is Priority Plumbing & Drains licensed?
Licensing status has not been verified for Priority Plumbing & Drains. Contact them directly to confirm current credentials before hiring.
Does Priority Plumbing & Drains have insurance?
WSIB insurance status is not verified for Priority Plumbing & Drains. Request proof of workplace insurance and liability coverage before hiring.
What is Priority Plumbing & Drains’s rating?
Priority Plumbing & Drains has a ProScore Trust Score of 73/100 (Trusted), calculated from 2 verified data sources including 1786 Google reviews.
Where is Priority Plumbing & Drains located?
Priority Plumbing & Drains is a plumber serving Toronto, Ontario. You can reach them at +1 647-699-4912. View their full profile on ProScore for verified reviews and credentials.

Business Details

1594 Dupont St, Toronto, ON M6P 3S7
Plumber

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Services Offered

Drain cleaningPipe repairWater heater installationFixture installationEmergency plumbingLeak detection

Services & Info

Open 24 HoursEmergency ServiceOnsite services

Payments

Credit cardsNFC mobile payments

Offerings

Repair services

Accessibility

Wheelchair-accessible entrance

Service options

Credentials

Insurance
Not Confirmed
WSIB Coverage
Not Confirmed

ProScore displays credential information as reported by contractors and third-party sources. Homeowners are encouraged to independently verify all credentials, licences, and insurance prior to engaging any contractor.

Data Transparency

Sources
Google and BBB
Score computed
September 19, 2026

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Checked by ProScore

What is the ProScore?

The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.

≥81
Elite
≥70
Trusted
≥54
Good
≥30
Basic
<30
Caution
Not yet rated

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Compare Plumbers in Toronto

See how Priority Plumbing & Drains ranks against other plumbers in Toronto on ProScore.

ProScore profiles are built from publicly available information and official public registries, and scored using ProScore’s own methodology. We check this data against third-party sources and work to keep it accurate, but records change and errors can occur. A ProScore is informational only — it is not a guarantee, endorsement, or recommendation. Before hiring any contractor, you should independently verify and confirm all relevant credentials, licences, insurance (including WSIB coverage) and references directly with the contractor and the issuing authority. If something here looks wrong, let us know and we’ll correct it promptly.