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Plumber Professional

Plumbers Direct logoPlumbers Direct

Toronto, ON
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Emergency ServiceBBB AccreditedResponds to Reviews
1 Credential VerifiedServing Toronto & area
ProScore

This score reflects 82 Google reviews, ratings from 2 platforms in all.

How is this calculated?
Score updated: Oct 2026

About Plumbers Direct

AI-generated summary from ProScore data sources

Plumbers Direct handles repair work in Toronto and operates around the clock, seven days a week. Customers report fast response times, with technicians typically arriving within an hour of contact.

  • Plumbers Direct: ProScore 86, tied 3rd of 124 scored plumbers in Toronto.
  • 82 Google reviews (4.8 stars; median 33) for Plumbers Direct, ahead of 100 of 137 plumbers.
Rated on 2 independent platformsProScore found ratings for this business on 2 independent review platforms. Each one is listed in "Ratings Across Platforms" below.Elite Trust Score

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What Customers Say

AI analysis of 10 Google reviews

Top Strengths

Exceptional customer service from Joyce who is described as helpful, professional, and goes above and beyond to troubleshoot issues
Fast response times with technicians arriving within an hour and calling back within 5 minutes
Skilled technician Tenzin who is professional, knowledgeable, efficient and explains work clearly
professionalJoyceTenzinfast responsereliable

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

3 sources · 256 reviews
GoogleListing found
Google Business Profile reviews
4.8/5
82 reviews
Review platform BListing found
Independent review platform · name withheld by policy
4.8/5
174 reviews
BBBListing found
Better Business Bureau · accredited · as of March 2026
ARating · accredited

Review platform C not yet checked.

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

How sources are weighted: ProScore methodology.

Things to Know

Elite Status

Scores in ProScore’s Elite tier — the highest level a Plumber contractor can reach, earned from strong, consistent signals across the sources ProScore checks.

Highly Rated

Consistently rated 4.8 stars across 82 Google reviews.

Rated on Multiple Platforms

Independently rated on 2 review platforms — ratings that agree across sources are harder to game.

BBB Accredited · A

Better Business Bureau accredited with an A rating.

Open 24 Hours

Every posted day shows 24-hour availability.

What Reviews Highlight

Reviews mention: professional, Joyce, Tenzin.

Google Review Breakdown

82 total
5
78
4
1
3
0
2
0
1
3

Featured Review

From Google

“

I’ve used Plumbers Direct Toronto multiple times now, and I can’t recommend them enough. Joyce in administration is always incredibly helpful. She goes above and beyond to troubleshoot any issues, explains everything with such detail, and I always come away having learned something new after speaking with her. Her professionalism and care really stand out.<br><br>On the service side, Tenzin has been absolutely fantastic. He’s professional, trustworthy, and hardworking. I’ve relied on him for dif

J
Joseph Dylon
Google Review

Frequently Asked Questions

Is Plumbers Direct licensed?
Licensing status has not been verified for Plumbers Direct. Contact them directly to confirm current credentials before hiring.
Does Plumbers Direct have insurance?
WSIB insurance status is not verified for Plumbers Direct. Request proof of workplace insurance and liability coverage before hiring.
What is Plumbers Direct’s rating?
Plumbers Direct has a ProScore Trust Score of 86/100 (Elite), calculated from 3 data sources including 82 Google reviews.
Where is Plumbers Direct located?
Plumbers Direct is a plumber serving Toronto, Ontario. You can reach them at +1 416-402-7798. View their full profile on ProScore for reviews and credentials.

Business Details

2100 Bloor St W Suite 6222, Toronto, ON M6S 5A5
Plumber

Hours

Every dayOpen 24 hours

Services Offered

Drain cleaningPipe repairWater heater installationFixture installationEmergency plumbingLeak detection

Services & Info

Open 24 HoursEmergency Service

Crowd

LGBTQ+ friendly

Other

LGBTQ+ friendlyIdentifies as women-owned

Payments

Credit cardsNFC mobile payments

Offerings

Repair services

From the business

Identifies as women-owned

Credentials

Insurance
Not Confirmed
WSIB Coverage
Not Confirmed

Credentials are as reported by contractors and public sources — verify each with the contractor and the issuing authority before hiring.Check it yourself: WSIB clearance · Skilled Trades Ontario Public Register

Data Transparency

Sources
Google, BBB, and major review platforms
Score computed
October 13, 2026

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Checked by ProScore

What is the ProScore?

One score from 0 to 100 across every review platform and public registry ProScore checks. How the ProScore works

≥81
Elite
≥70
Trusted
≥54
Good
≥30
Basic
<30
Caution
—
Not yet rated

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Compare Plumbers in Toronto

See how Plumbers Direct ranks against other plumbers in Toronto on ProScore.

A ProScore is informational only — not a guarantee, endorsement, or recommendation — and the data behind it may be incomplete or out of date. Before hiring, independently verify all credentials, including licences, insurance (including WSIB) and references, directly with the contractor and the issuing authority. Full data notice. Something wrong? Let us know.