HVAC Professional
Parent Heating & Cooling
Ottawa, ON
Compare with similar hvac providers in Ottawa →Emergency ServiceBBB Accredited
Verified Listing1 Credential VerifiedServing Ottawa & area
0out of 100
ProScore
-1 over 2 mo
4.8★ Google|3/4 Sources
This score reflects 329 verified reviews, across 3 platforms.
How is this calculated?About Parent Heating & Cooling
AI-generated summary from verified data sources
Parent Heating & Cooling is an HVAC contractor serving Ottawa and surrounding communities. Highly rated with 4.8★ on Google across 329 reviews.
Google
4.8★ (329)
Review Site B
Strong
BBB
Excellent
Rated on 3 independent platforms
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What Customers Say
AI analysis of 5+ verified Google reviews
Top Strengths
Skilled technicians who are knowledgeable, courteous and take time to explain work (praised for 'exceptional' service by name, thorough thermostat installation and explanation)
Quality-focused equipment recommendations - stands out for recommending proper-sized, quality-brand units (2-ton Bryant/Carrier) over discount alternatives despite 30% higher cost
Professional, efficient service delivery - described as 'on time, professional, clean, thorough and pleasant' with prompt arrival during prescribed windows
Areas to Watch
Severe phone access issues - 90 minute hold time reported; customer unable to reach support for 5 weeks after service issue
Warranty/accountability gaps - long-time customer charged for follow-up visit when loud noise occurred directly after their maintenance; deemed unacceptable by customer
Inconsistent customer service responsiveness - described as 'neglectful and rude' when customer attempted to resolve post-service problem over 5-week period
Performance Breakdown
✨ Quality4.6
💬 Communication2.8
👔 Professionalism4.5
💰 Value4.2
⏰ Reliability3.5
🎓 Expertise4.4
professional technicianscustomer service delaysknowledgeable staffquality equipment recommendationsphone communication issues
Ratings Across Platforms
Aggregated from independent sources. Only ProScore shows all.
G
Google
4.8/5
H
Review Site B
Strong
B
BBB
Excellent
T
Review Site C
The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.
Things to Know
Highly Rated
Consistently rated 4.8 stars across 329+ Google reviews.
Google Review Breakdown
329 total5
291
4
19
3
4
2
5
1
10
Featured Review
Verified review from Google
“
Had a new AC installed yesterday. I had been doing a ton of research into which company to go with (I knew very little about AC units), and I asked multiple groups for quotes on both conventional AC units and on heat pumps (along with their related grants). To be fair, all the companies I contacted were good for this.<br><br>Parent kinda stood out to me though, as they were the only company to initially quote me for a 2 ton, quality brand unit (Bryant aka Carrier) as opposed to a 1.5 unit from a
D
David Hendriks
Google Review
Other top rated hvac in Ottawa
Homeowner Guides
Frequently Asked Questions
Is Parent Heating & Cooling licensed?
Licensing status has not been verified for Parent Heating & Cooling. Contact them directly to confirm current credentials before hiring.
Does Parent Heating & Cooling have insurance?
WSIB insurance status is not verified for Parent Heating & Cooling. Request proof of workplace insurance and liability coverage before hiring.
What is Parent Heating & Cooling’s rating?
Parent Heating & Cooling has a ProScore Trust Score of 61/100 (Good), calculated from 3 verified data sources including 329 Google reviews.
Where is Parent Heating & Cooling located?
Parent Heating & Cooling is a hvac serving Ottawa, Ontario. You can reach them at +1 613-739-4515. View their full profile on ProScore for verified reviews and credentials.
Data Transparency
SourcesGoogle, multiple verified platforms
Last updated2026-05-06
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Checked by ProScore
What is the ProScore?
The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.
≥82
Elite
≥70
Trusted
≥55
Good
≥30
Basic
<30
Caution
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