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Plumber Professional

Metro Plumbing & Heating logoMetro Plumbing & Heating

Niagara Falls, ON
Compare with similar plumber providers in Niagara Falls →
Emergency ServiceBBB AccreditedResponds to Reviews
+1 905-354-9032 Website(opens in new tab)
1 Credential VerifiedServing Niagara Falls & area
ProScore
4.5★ Google|2/4 Sources

This score reflects 126 verified reviews, across 2 platforms.

How is this calculated?
Data verified: Jun 2026

About Metro Plumbing & Heating

AI-generated summary from verified data sources

Metro Plumbing & Heating is a plumbing company serving Niagara Falls and surrounding communities. With a 4.5★ rating from 126 Google reviews, they are among the top-rated in their area.

G
Google
4.5★ (126)
See Google reviews
B
BBB
Excellent
Rated on 2 independent platforms

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What Customers Say

AI analysis of 5+ verified Google reviews

Top Strengths

Exceptional technical expertise - customers praise their knowledge, ability to assess situations, and explanations that are 'easy to understand'
Reliable and responsive service - multiple reviews highlight quick response times, being 'on time', and willingness to go 'above and beyond' (Frank and son fixing non-plumbing issues)
Professional workmanship - consistent mention of handling complex jobs 'like the pros they are', thorough cleanup, and flagging future issues

Areas to Watch

Receptionist customer service inconsistency - one report of unfriendly receptionist who 'hung up the phone in the middle of a conversation'
Driver professionalism concern - one incident of aggressive driving behavior ('run you off the road' and 'flip you off') while headed to a job
quick responseprofessionalknowledgeablereliablecourteous

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

2 of 4 verified
G
Google
4.5/5
B
Review Site B
Not found
B
BBB
Excellent
C
Review Site C
Not found
The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.

Things to Know

Well Reviewed

4.5 star average on Google with 126 reviews.

Featured Review

Verified review from Google

“

I've used Metro Plumbing for several jobs now, and they're the first place I call when I need work done. They're reliable, on time, professional and courteous.<br><br>More than that I find that they're far more knowledgeable about their work than any other plumbing company I've used. They're good at assessing a situation, coming up with a solution, and telling you about it in a way that's easy to understand.<br><br>They've also been great at flagging any issues that will need fixing in future (p

L
Laura Smith
Google Review

Other top rated plumber in Niagara Falls

EMERALD PLUMBING AND HEATING
68
Niagara Falls
4.7(75)
Kimbel Donayre Plumbing
68
Niagara Falls
5(49)
Calcon Plumbing and Heating
66
Niagara Falls
5(15)
Daine Spooner Plumbing Inc.
66
Niagara Falls
5(50)

Homeowner Guides

How much does this service cost in Ontario?Red flags when hiringPlumber FAQs in Niagara FallsView all guides →

Frequently Asked Questions

Is Metro Plumbing & Heating licensed?
Licensing status has not been verified for Metro Plumbing & Heating. Contact them directly to confirm current credentials before hiring.
Does Metro Plumbing & Heating have insurance?
WSIB insurance status is not verified for Metro Plumbing & Heating. Request proof of workplace insurance and liability coverage before hiring.
What is Metro Plumbing & Heating’s rating?
Metro Plumbing & Heating has a ProScore Trust Score of 59/100 (Good), calculated from 2 verified data sources including 126 Google reviews.
Where is Metro Plumbing & Heating located?
Metro Plumbing & Heating is a plumber serving Niagara Falls, Ontario. You can reach them at +1 905-354-9032. View their full profile on ProScore for verified reviews and credentials.

Business Details

5836 Dunn St, Niagara Falls, ON L2G 2N7
Plumber
View on Google Maps

Hours

Friday9a.m.-4p.m.
Monday9a.m.-4p.m.
SundayClosed
Tuesday9a.m.-4p.m.
SaturdayClosed
Thursday9a.m.-4p.m.
Wednesday9a.m.-4p.m.

Services Offered

Drain cleaningPipe repairWater heater installationFixture installationEmergency plumbingLeak detection
Emergency Service

Credentials

Insurance
Not Confirmed
WSIB Coverage
Not Confirmed

ProScore displays credential information as reported by contractors and third-party sources. Homeowners are encouraged to independently verify all credentials, licenses, and insurance prior to engaging any contractor.

Data Transparency

SourcesGoogle and BBB
Last updatedJune 2026

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Checked by ProScore

What is the ProScore?

The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.

≥80
Elite
≥65
Trusted
≥50
Good
≥30
Basic
<30
Caution

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