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Sure-Fix Service Group Inc. logoSure-Fix Service Group Inc.

Niagara Falls, ON
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Emergency ServiceWSIBTSSA Licensed
2 Credentials Verified
ProScore

This score reflects 53 Google reviews, licensed and verified.

How is this calculated?
Score updated: Oct 2026

About Sure-Fix Service Group Inc.

AI-generated summary from ProScore data sources

Sure-Fix Service Group Inc. operates 24/7 in Niagara Falls as a plumber, with customers noting high-quality installation work and professional technician conduct, though some have raised concerns about pricing and service delays.

  • Sure-Fix Service Group Inc.: one of 17 plumbers in Niagara Falls.
  • 53 Google reviews (3.7 stars; median 24) for Sure-Fix Service Group Inc., ahead of 13 of 16 plumbers.
Rated on 1 independent platformProScore found ratings for this business on 1 independent review platform. Each one is listed in "Ratings Across Platforms" below.Government-licensedWSIB coverage confirmed

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What Customers Say

AI analysis of 10 Google reviews

Top Strengths

Exceptional technical expertise and troubleshooting ability (Nick's ice machine diagnosis, knowledge of deficiencies)
High-quality installation work when present (furnace installation described as impeccable, thorough cleanup)
Professional demeanor and politeness from technicians (staff professionalism consistently praised)

Areas to Watch

Significant pricing concerns - consistently cited as overpriced with dispatch fees, replacement parts marked up 50%+ above competitors, consultation charges $288-$300 for problematic work
Inconsistent reliability - no-shows and failure to call when booked, 3-day delay on emergency commercial boiler quote
Quality issues on some jobs - ice maker repair still non-functional after hours of work, incomplete problem resolution
high pricingexpertise and professionalismdispatch and consultation feesno-shows and delaysoverpriced replacements

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

1 source · 53 reviews
GoogleListing found
Google Business Profile reviews
3.7/5
53 reviews

3 platforms not yet checked (Review platform B, BBB, Review platform C).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

How sources are weighted: ProScore methodology.

Things to Know

Extensive Review History

53 Google reviews on record — a large sample behind the 3.7 average.

WSIB Verified

Workplace Safety and Insurance Board coverage confirmed — you're protected.

TSSA Licensed

Licensed with the Technical Standards and Safety Authority — confirmed against the register.

Open 24 Hours

Every posted day shows 24-hour availability.

What Reviews Highlight

Reviews mention: high pricing, expertise and professionalism, dispatch and consultation fees.

Featured Review

From Google

“

Sure-fix Service Group - Phenomenal Staff & Service! From the quote to the invoice, it was refreshing to deal with a well organized trades organization. Sure-Fix were in constant communication, they made sure my wife understood the job, the costs and the timelines. In an age where there are a lot of fly by night plumbers or H-vac tradesmen it was great to deal with a professional company like Sure-fix. I would not hesitate to call them for any of my plumbing or air conditioning/heating needs. To

J
Jay Newton
Google Review

Frequently Asked Questions

Is Sure-Fix Service Group Inc. licensed?
Yes, Sure-Fix Service Group Inc. holds a TSSA licence, verified by ProScore against the Technical Standards and Safety Authority database.
Does Sure-Fix Service Group Inc. have insurance?
Yes, Sure-Fix Service Group Inc. has verified WSIB (Workplace Safety and Insurance Board) coverage, which protects homeowners from liability if a worker is injured on the job.
What is Sure-Fix Service Group Inc.’s rating?
Sure-Fix Service Group Inc. has a ProScore Trust Score of 54/100 (Good), calculated from 1 data source including 53 Google reviews.
Where is Sure-Fix Service Group Inc. located?
Sure-Fix Service Group Inc. is a plumber serving Niagara Falls, Ontario. You can reach them at +1 905-357-0919. View their full profile on ProScore for reviews and credentials.

Business Details

7334 Garner Rd, Niagara Falls, ON L2H 0X8
Plumber

Hours

Every dayOpen 24 hours

Services Offered

Drain cleaningPipe repairWater heater installationFixture installationEmergency plumbingLeak detection
Open 24 HoursEmergency Service

Credentials

TSSA License
FS R000076638579
✓ Confirmed
Insurance
Not Confirmed
WSIB Coverage
✓ Confirmed

Credentials are as reported by contractors and public sources — verify each with the contractor and the issuing authority before hiring.Check it yourself: WSIB clearance · TSSA fuels contractor registry

Data Transparency

Sources
Google and Ontario regulatory records
Score computed
October 13, 2026

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Checked by ProScore

What is the ProScore?

One score from 0 to 100 across every review platform and public registry ProScore checks. How the ProScore works

≥81
Elite
≥70
Trusted
≥54
Good
≥30
Basic
<30
Caution
—
Not yet rated

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Compare Plumbers in Niagara Falls

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A ProScore is informational only — not a guarantee, endorsement, or recommendation — and the data behind it may be incomplete or out of date. Before hiring, independently verify all credentials, including licences, insurance (including WSIB) and references, directly with the contractor and the issuing authority. Full data notice. Something wrong? Let us know.