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Sure-Fix Service Group Inc. logoSure-Fix Service Group Inc.

Niagara Falls, ON
Compare with similar plumber providers in Niagara Falls
Emergency ServiceWSIB
1 Credential Verified
ProScore

This score reflects 53 verified reviews, WSIB coverage confirmed.

How is this calculated?
Data verified: Sep 2026

About Sure-Fix Service Group Inc.

AI-generated summary from verified data sources

Sure-Fix Service Group Inc. operates 24/7 in Niagara Falls as a plumber, with customers noting high-quality installation work and professional technician conduct, though some have raised concerns about pricing and service delays.

Rated on 1 independent platformProScore found ratings for this business on 1 independent review platform. Each one is listed in "Ratings Across Platforms" below.WSIB coverage confirmed

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What Customers Say

AI analysis of 5+ verified Google reviews

Top Strengths

Exceptional technical expertise and troubleshooting ability (Nick's ice machine diagnosis, knowledge of deficiencies)
High-quality installation work when present (furnace installation described as impeccable, thorough cleanup)
Professional demeanor and politeness from technicians (staff professionalism consistently praised)

Areas to Watch

Significant pricing concerns - consistently cited as overpriced with dispatch fees, replacement parts marked up 50%+ above competitors, consultation charges $288-$300 for problematic work
Inconsistent reliability - no-shows and failure to call when booked, 3-day delay on emergency commercial boiler quote
Quality issues on some jobs - ice maker repair still non-functional after hours of work, incomplete problem resolution
high pricingexpertise and professionalismdispatch and consultation feesno-shows and delaysoverpriced replacements

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

1 source · 53 reviews
GoogleVerified source
Google Business Profile reviews
3.7/5
53 reviews

3 platforms not yet checked (Review platform B, BBB, Review platform C).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.

Things to Know

Extensive Review History

53 Google reviews on record — a large sample behind the 3.7 average.

WSIB Verified

Workplace Safety and Insurance Board coverage confirmed — you're protected.

Open 24 Hours

Every posted day shows 24-hour availability.

What Reviews Highlight

Reviews mention: high pricing, expertise and professionalism, dispatch and consultation fees.

Featured Review

Verified review from Google

Sure-fix Service Group - Phenomenal Staff & Service! From the quote to the invoice, it was refreshing to deal with a well organized trades organization. Sure-Fix were in constant communication, they made sure my wife understood the job, the costs and the timelines. In an age where there are a lot of fly by night plumbers or H-vac tradesmen it was great to deal with a professional company like Sure-fix. I would not hesitate to call them for any of my plumbing or air conditioning/heating needs. To

J
Jay Newton
Google Review

Frequently Asked Questions

Is Sure-Fix Service Group Inc. licensed?
Licensing status has not been verified for Sure-Fix Service Group Inc.. Contact them directly to confirm current credentials before hiring.
Does Sure-Fix Service Group Inc. have insurance?
Yes, Sure-Fix Service Group Inc. has verified WSIB (Workplace Safety and Insurance Board) coverage, which protects homeowners from liability if a worker is injured on the job.
What is Sure-Fix Service Group Inc.’s rating?
Sure-Fix Service Group Inc. has a ProScore Trust Score of 49/100 (Basic), calculated from 1 verified data source including 53 Google reviews.
Where is Sure-Fix Service Group Inc. located?
Sure-Fix Service Group Inc. is a plumber serving Niagara Falls, Ontario. You can reach them at +1 905-357-0919. View their full profile on ProScore for verified reviews and credentials.

Business Details

7334 Garner Rd, Niagara Falls, ON L2H 0X8
Plumber

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Services Offered

Drain cleaningPipe repairWater heater installationFixture installationEmergency plumbingLeak detection
Open 24 HoursEmergency Service

Credentials

Insurance
Not Confirmed
WSIB Coverage
✓ Confirmed

ProScore displays credential information as reported by contractors and third-party sources. Homeowners are encouraged to independently verify all credentials, licences, and insurance prior to engaging any contractor.

Data Transparency

Sources
Google and Ontario regulatory records
Score computed
September 19, 2026

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Checked by ProScore

What is the ProScore?

The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.

≥81
Elite
≥70
Trusted
≥54
Good
≥30
Basic
<30
Caution
Not yet rated

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Compare Plumbers in Niagara Falls

See how Sure-Fix Service Group Inc. ranks against other plumbers in Niagara Falls on ProScore.

ProScore profiles are built from publicly available information and official public registries, and scored using ProScore’s own methodology. We check this data against third-party sources and work to keep it accurate, but records change and errors can occur. A ProScore is informational only — it is not a guarantee, endorsement, or recommendation. Before hiring any contractor, you should independently verify and confirm all relevant credentials, licences, insurance (including WSIB coverage) and references directly with the contractor and the issuing authority. If something here looks wrong, let us know and we’ll correct it promptly.