HVAC Professional
Furnace Factory Direct
Nepean, ON
Compare with similar hvac providers in Nepean →Emergency ServiceWSIBBBB AccreditedResponds to Reviews
Verified Listing2 Credentials Verified
0out of 100
ProScore
+5 over 1 mo
4.9★ Google|2/4 Sources
This score reflects 204 verified reviews, across 2 platforms, licensed and verified.
How is this calculated?About Furnace Factory Direct
AI-generated summary from verified data sources
Based in Nepean, Furnace Factory Direct is a professional HVAC contractor serving the local area. They hold an impressive 4.9★ Google rating from 204 reviews. Their credentials include being WSIB registered.
Google
4.9★ (204)
BBB
Excellent
Rated on 2 independent platforms
WSIB coverage confirmed
Is this your business?
Claim your profile to access your Trust Score dashboard, respond to reviews, and unlock growth tools.
What Customers Say
AI analysis of 5+ verified Google reviews
Top Strengths
Exceptional emergency response - multiple reviews cite 30-minute response times and same-day service even on holidays like New Year's Day
Honest, non-pushy sales approach - reviewers specifically praise that they 'won't push you into replacing equipment that can be serviced instead' and provide 'no tricks, no upsell'
Technical expertise and customization - furnaces are 'specifically tuned' for homes with 'balanced air conditioning, better energy efficiency and savings'
Performance Breakdown
✨ Quality4.8
💬 Communication4.9
👔 Professionalism4.9
💰 Value4.7
⏰ Reliability4.9
🎓 Expertise4.8
fast response timehonest serviceprofessional techniciansemergency availabilitycompetitive pricing
Ratings Across Platforms
Aggregated from independent sources. Only ProScore shows all.
G
Google
4.9/5
H
Review Site B
B
BBB
Excellent
T
Review Site C
The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.
Things to Know
Highly Rated
Consistently rated 4.9 stars across 204+ Google reviews.
WSIB Verified
Workplace Safety and Insurance Board coverage confirmed — you're protected.
Google Review Breakdown
204 total5
196
4
0
3
1
2
1
1
6
Featured Review
Verified review from Google
“
We replaced our 23 year-old furnace with a new Trane furnace from “Furnace Factory Direct.” Best price out of 4 competitors; We weren’t just looking to replace the furnace, we wanted to make sure that the furnace was well suited for our house. Straight up, we found the Furnace Factory Direct HVAC people “are technically knowledgeable, and experienced.” The new furnace is “specifically tuned” for our house and that means more balanced air conditioning, better energy efficiency and savings; plus
L
Lloyd Hayes
Google Review
Other top rated hvac in Nepean
Homeowner Guides
Frequently Asked Questions
Is Furnace Factory Direct licensed?
Licensing status has not been verified for Furnace Factory Direct. Contact them directly to confirm current credentials before hiring.
Does Furnace Factory Direct have insurance?
Yes, Furnace Factory Direct has verified WSIB (Workplace Safety and Insurance Board) coverage, which protects homeowners from liability if a worker is injured on the job.
What is Furnace Factory Direct’s rating?
Furnace Factory Direct has a ProScore Trust Score of 67/100 (Good), calculated from 2 verified data sources including 204 Google reviews.
Where is Furnace Factory Direct located?
Furnace Factory Direct is a hvac serving Nepean, Ontario. You can reach them at +1 613-829-8186. View their full profile on ProScore for verified reviews and credentials.
Data Transparency
SourcesGoogle, multiple verified platforms
Last updated2026-05-06
Is this your business?
Claim your profile to update info, add photos, and respond to reviews
Checked by ProScore
What is the ProScore?
The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.
≥82
Elite
≥70
Trusted
≥55
Good
≥30
Basic
<30
Caution
Are you the owner of this business? Dispute this score
Still researching?
Before you hire, read: 5 questions to ask every hvac →
Compare HVAC Contractors in Nepean
See how Furnace Factory Direct ranks against other verified hvac contractors in Nepean on ProScore.