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HVAC Professional

Furnace Factory Direct logoFurnace Factory Direct

Nepean, ON
Compare with similar hvac providers in Nepean →
Emergency ServiceWSIBBBB AccreditedResponds to Reviews
+1 613-829-8186 Website(opens in new tab)
2 Credentials Verified
ProScore
4.9★ Google|2/4 Sources

This score reflects 204 verified reviews, across 2 platforms, licensed and verified.

How is this calculated?
Data verified: Jun 2026

About Furnace Factory Direct

AI-generated summary from verified data sources

Based in Nepean, Furnace Factory Direct is a professional HVAC contractor serving the local area. They hold an impressive 4.9★ Google rating from 204 reviews. Their credentials include being WSIB registered.

G
Google
4.9★ (204)
B
BBB
Excellent
Rated on 2 independent platforms
WSIB coverage confirmed

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What Customers Say

AI analysis of 5+ verified Google reviews

Top Strengths

Exceptional emergency response - multiple reviews cite 30-minute response times and same-day service even on holidays like New Year's Day
Honest, non-pushy sales approach - reviewers specifically praise that they 'won't push you into replacing equipment that can be serviced instead' and provide 'no tricks, no upsell'
Technical expertise and customization - furnaces are 'specifically tuned' for homes with 'balanced air conditioning, better energy efficiency and savings'
fast response timehonest serviceprofessional techniciansemergency availabilitycompetitive pricing

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

2 of 4 verified
G
Google
4.9/5
B
Review Site B
Not found
B
BBB
Excellent
C
Review Site C
Not found
The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.

Things to Know

Trusted Contractor

Meets ProScore verification standards for quality and reliability.

Highly Rated

Consistently rated 4.9 stars across 204+ Google reviews.

WSIB Verified

Workplace Safety and Insurance Board coverage confirmed — you're protected.

Google Review Breakdown

204 total
5
196
4
0
3
1
2
1
1
6

Featured Review

Verified review from Google

“

We replaced our 23 year-old furnace with a new Trane furnace from “Furnace Factory Direct.” Best price out of 4 competitors; We weren’t just looking to replace the furnace, we wanted to make sure that the furnace was well suited for our house. Straight up, we found the Furnace Factory Direct HVAC people “are technically knowledgeable, and experienced.” The new furnace is “specifically tuned” for our house and that means more balanced air conditioning, better energy efficiency and savings; plus

L
Lloyd Hayes
Google Review

Other top rated hvac in Nepean

NKR HVAC
70
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4.9(160)
Impressive Climate Control
68
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4.6(222)
Reliable Home Environment
68
Nepean
4.8(202)
TELLTAL HVAC INC.
68
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5(39)

Homeowner Guides

How much does this service cost in Ontario?Red flags when hiringHVAC FAQs in NepeanView all guides →

Frequently Asked Questions

Is Furnace Factory Direct licensed?
Licensing status has not been verified for Furnace Factory Direct. Contact them directly to confirm current credentials before hiring.
Does Furnace Factory Direct have insurance?
Yes, Furnace Factory Direct has verified WSIB (Workplace Safety and Insurance Board) coverage, which protects homeowners from liability if a worker is injured on the job.
What is Furnace Factory Direct’s rating?
Furnace Factory Direct has a ProScore Trust Score of 73/100 (Trusted), calculated from 2 verified data sources including 204 Google reviews.
Where is Furnace Factory Direct located?
Furnace Factory Direct is a hvac serving Nepean, Ontario. You can reach them at +1 613-829-8186. View their full profile on ProScore for verified reviews and credentials.

Business Details

17 Grenfell Crescent #6, Nepean, ON K2G 0G3
HVAC
View on Google Maps

Hours

FridayOpen 24 hours
MondayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
ThursdayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours

Services Offered

AC installationFurnace repairDuctworkHVAC maintenanceHeat pump installationThermostat installation

Services & Info

Open 24 HoursEmergency ServiceOnsite servicesOnline estimates

Offerings

Repair servicesInstallation service

Service options

Language assistance

Credentials

Insurance
Not Confirmed
WSIB Coverage
✓ Confirmed

ProScore displays credential information as reported by contractors and third-party sources. Homeowners are encouraged to independently verify all credentials, licenses, and insurance prior to engaging any contractor.

Data Transparency

SourcesGoogle, BBB, and Ontario regulatory records
Last updatedJune 2026

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Checked by ProScore

What is the ProScore?

The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.

≥80
Elite
≥65
Trusted
≥50
Good
≥30
Basic
<30
Caution

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