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Plumber Professional

Francis Plumbing Heating & Cooling logoFrancis Plumbing Heating & Cooling

Ottawa, ON
Compare with similar plumber providers in Ottawa →
Emergency ServiceBBB AccreditedResponds to Reviews
+1 343-900-7090 Website(opens in new tab)
1 Credential VerifiedServing Ottawa & area
ProScore
4.8★ Google|3/4 Sources

This score reflects 1473 verified reviews, across 3 platforms.

How is this calculated?
Data verified: Jun 2026

About Francis Plumbing Heating & Cooling

AI-generated summary from verified data sources

Serving Ottawa, Francis Plumbing Heating & Cooling is an established plumbing company in the region. Highly rated with 4.8★ on Google across 1,473 reviews.

G
Google
4.8★ (1,473)
See Google reviews
B
BBB
Excellent
C
Review Site C
Good
Rated on 3 independent platforms

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What Customers Say

AI analysis of 5+ verified Google reviews

Top Strengths

Consistently professional and friendly technicians who explain work clearly and answer questions thoroughly
Exceptional emergency response capability - moved appointments to accommodate urgent furnace failure during -23°C cold snap with 8:30am arrival
Thorough, meticulous work with testing and verification; clean workspace and attention to detail

Areas to Watch

Sales process transparency issue - salesman provided incomplete explanations about warranty coverage on $16k boiler purchase, customer discovered gaps later
Potential communication gap between sales and installation regarding customer instructions (customer had to remind team about equipment rental pickup multiple times)
professional techniciansresponsive servicefriendly staffemergency availabilitythorough workmanship

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

3 of 4 verified
G
Google
4.8/5
B
Review Site B
Not found
B
BBB
Excellent
C
Review Site C
Good
The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.

Things to Know

Trusted Contractor

Meets ProScore verification standards for quality and reliability.

Highly Rated

Consistently rated 4.8 stars across 1473+ Google reviews.

Google Review Breakdown

1,473 total
5
1,339
4
66
3
13
2
13
1
42

Featured Review

Verified review from Google

“

**Has gone from 1 star to 4**<br>Long story about the saga with my $16,000.00 purchase/install of a new boiler.. I'll try to hit the major points.<br>GOOD : Fast Tech appointments. Techs are friendly and personable. Easy to book online after hours and it's with an actual person - that is a great feature.<br>BAD : Not happy with the salesman who came and did the paperwork for the new boiler. Very friendly, very personable. I felt at the time I was getting good explanations only to find out

L
Linda
Google Review

Other top rated plumber in Ottawa

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78
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4.9(79)
Canada Plumbing
77
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5(177)
John The Plumber
77
Ottawa
4.8(2209)

Homeowner Guides

How much does this service cost in Ontario?Red flags when hiringPlumber FAQs in OttawaView all guides →

Frequently Asked Questions

Is Francis Plumbing Heating & Cooling licensed?
Licensing status has not been verified for Francis Plumbing Heating & Cooling. Contact them directly to confirm current credentials before hiring.
Does Francis Plumbing Heating & Cooling have insurance?
WSIB insurance status is not verified for Francis Plumbing Heating & Cooling. Request proof of workplace insurance and liability coverage before hiring.
What is Francis Plumbing Heating & Cooling’s rating?
Francis Plumbing Heating & Cooling has a ProScore Trust Score of 75/100 (Trusted), calculated from 3 verified data sources including 1473 Google reviews.
Where is Francis Plumbing Heating & Cooling located?
Francis Plumbing Heating & Cooling is a plumber serving Ottawa, Ontario. You can reach them at +1 343-900-7090. View their full profile on ProScore for verified reviews and credentials.

Business Details

894 Boyd Ave, Ottawa, ON K2A 2E3
Plumber
View on Google Maps

Hours

FridayOpen 24 hours
MondayOpen 24 hours
SundayOpen 24 hours
TuesdayOpen 24 hours
SaturdayOpen 24 hours
ThursdayOpen 24 hours
WednesdayOpen 24 hours

Services Offered

Drain cleaningPipe repairWater heater installationFixture installationEmergency plumbingLeak detection

Services & Info

Open 24 HoursEmergency ServiceOnsite servicesOnline estimates

Offerings

Repair services

Service options

Language assistance

Credentials

Insurance
Not Confirmed
WSIB Coverage
Not Confirmed

ProScore displays credential information as reported by contractors and third-party sources. Homeowners are encouraged to independently verify all credentials, licenses, and insurance prior to engaging any contractor.

Data Transparency

SourcesGoogle, BBB, and major review platforms
Last updatedJune 2026

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Checked by ProScore

What is the ProScore?

The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.

≥80
Elite
≥65
Trusted
≥50
Good
≥30
Basic
<30
Caution

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