Plumber Professional
Francis Plumbing Heating & Cooling
Ottawa, ON
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Verified Listing1 Credential VerifiedServing Ottawa & area
0out of 100
ProScore
+5 over 1 mo
4.8★ Google|3/4 Sources
This score reflects 1473 verified reviews, across 3 platforms.
How is this calculated?About Francis Plumbing Heating & Cooling
AI-generated summary from verified data sources
Serving Ottawa, Francis Plumbing Heating & Cooling is an established plumbing company in the region. Highly rated with 4.8★ on Google across 1,473 reviews.
Rated on 3 independent platforms
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What Customers Say
AI analysis of 5+ verified Google reviews
Top Strengths
Consistently professional and friendly technicians who explain work clearly and answer questions thoroughly
Exceptional emergency response capability - moved appointments to accommodate urgent furnace failure during -23°C cold snap with 8:30am arrival
Thorough, meticulous work with testing and verification; clean workspace and attention to detail
Areas to Watch
Sales process transparency issue - salesman provided incomplete explanations about warranty coverage on $16k boiler purchase, customer discovered gaps later
Potential communication gap between sales and installation regarding customer instructions (customer had to remind team about equipment rental pickup multiple times)
Performance Breakdown
✨ Quality4.8
💬 Communication4.6
👔 Professionalism4.9
💰 Value3.8
⏰ Reliability4.7
🎓 Expertise4.6
professional techniciansresponsive servicefriendly staffemergency availabilitythorough workmanship
Ratings Across Platforms
Aggregated from independent sources. Only ProScore shows all.
G
Google
4.8/5
H
Review Site B
B
BBB
Excellent
T
Review Site C
Good
The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.
Things to Know
Highly Rated
Consistently rated 4.8 stars across 1473+ Google reviews.
Google Review Breakdown
1,473 total5
1,339
4
66
3
13
2
13
1
42
Featured Review
Verified review from Google
“
**Has gone from 1 star to 4**<br>Long story about the saga with my $16,000.00 purchase/install of a new boiler.. I'll try to hit the major points.<br>GOOD : Fast Tech appointments. Techs are friendly and personable. Easy to book online after hours and it's with an actual person - that is a great feature.<br>BAD : Not happy with the salesman who came and did the paperwork for the new boiler. Very friendly, very personable. I felt at the time I was getting good explanations only to find out
L
Linda
Google Review
Other top rated plumber in Ottawa
Homeowner Guides
Frequently Asked Questions
Is Francis Plumbing Heating & Cooling licensed?
Licensing status has not been verified for Francis Plumbing Heating & Cooling. Contact them directly to confirm current credentials before hiring.
Does Francis Plumbing Heating & Cooling have insurance?
WSIB insurance status is not verified for Francis Plumbing Heating & Cooling. Request proof of workplace insurance and liability coverage before hiring.
What is Francis Plumbing Heating & Cooling’s rating?
Francis Plumbing Heating & Cooling has a ProScore Trust Score of 65/100 (Good), calculated from 3 verified data sources including 1473 Google reviews.
Where is Francis Plumbing Heating & Cooling located?
Francis Plumbing Heating & Cooling is a plumber serving Ottawa, Ontario. You can reach them at +1 343-900-7090. View their full profile on ProScore for verified reviews and credentials.
Data Transparency
SourcesGoogle, multiple verified platforms
Last updated2026-05-06
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Checked by ProScore
What is the ProScore?
The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.
≥82
Elite
≥70
Trusted
≥55
Good
≥30
Basic
<30
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