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HVAC Professional

ECM logoECM

Kingston, ON
Compare with similar hvac providers in Kingston
Emergency ServiceResponds to Reviews
Serving Kingston & area
ProScore

This score reflects 56 verified reviews.

How is this calculated?
Data verified: Sep 2026

About ECM

AI-generated summary from verified data sources

ECM provides HVAC repair and installation work in Kingston, Ontario, with service available in English and Spanish.

Rated on 1 independent platformProScore found ratings for this business on 1 independent review platform. Each one is listed in "Ratings Across Platforms" below.

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What Customers Say

AI analysis of 5+ verified Google reviews

Top Strengths

Hands-on owner involvement: Keith present on first and last day of complex installations, providing fine-tuning and follow-up adjustments
Technical expertise: Technicians demonstrate strong knowledge (Andy's estimate accuracy, ability to diagnose and resolve issues promptly)
Fast emergency response: Swift service during emergencies ('sent help right away' in frigid temperatures)

Areas to Watch

Incomplete problem resolution: One customer reported technician Steve fixed neither of two reported heat pump problems and provided incorrect explanation
Unresolved long-term issues: Customer with low refrigerant charge issue unresolved for 3.5 years despite initial acknowledgment
prompt serviceheat pump installationtechnical expertiseprofessional teamresponsive communication

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

1 source · 56 reviews
GoogleVerified source
Google Business Profile reviews
4.5/5
56 reviews

No rating yet on Review platform C. Not found on 2 other platforms ProScore checks (Review platform B, BBB).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.

Things to Know

Well Reviewed

4.5 star average on Google with 56 reviews.

What Reviews Highlight

Reviews mention: prompt service, heat pump installation, technical expertise.

Google Review Breakdown

56 total
5
46
4
3
3
2
2
1
1
4

Featured Review

Verified review from Google

I shopped 4 companies for my heat pump and in the end, I decided to go with ECM. I am happy I did. It is not an impersonal multi national chain but a smaller company with a goal to do the job right. I could tell Andy knew his stuff when he came to do the initial estimate and sizing for our heat pump. It was not a simple install as they were replacing my 20 year old geothermal heat pump for an air to air. Keith was there on day one to get the ball rolling with his technicians and he was ther

M
Mark Steenburgh
Google Review

Frequently Asked Questions

Is ECM licensed?
Licensing status has not been verified for ECM. Contact them directly to confirm current credentials before hiring.
Does ECM have insurance?
WSIB insurance status is not verified for ECM. Request proof of workplace insurance and liability coverage before hiring.
What is ECM’s rating?
ECM has a ProScore Trust Score of 59/100 (Good), calculated from 1 verified data source including 56 Google reviews.
Where is ECM located?
ECM is a hvac serving Kingston, Ontario. You can reach them at +1 613-453-6248. View their full profile on ProScore for verified reviews and credentials.

Business Details

649 Justus Dr Unit 4, Kingston, ON K7K4H5
HVAC

Hours

Monday8a.m.-5p.m.
Tuesday8a.m.-5p.m.
Wednesday8a.m.-5p.m.
Thursday8a.m.-5p.m.
Friday8a.m.-5p.m.
SaturdayClosed
SundayClosed

Services Offered

AC installationFurnace repairDuctworkHVAC maintenanceHeat pump installationThermostat installation

Services & Info

Emergency ServiceOnsite services

Parking

On-site parkingFree parking lot

Offerings

Repair servicesInstallation service

Service options

Language assistance

Credentials

Insurance
Not Confirmed
WSIB Coverage
Not Confirmed

ProScore displays credential information as reported by contractors and third-party sources. Homeowners are encouraged to independently verify all credentials, licences, and insurance prior to engaging any contractor.

Data Transparency

Sources
Google
Score computed
September 19, 2026

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Checked by ProScore

What is the ProScore?

The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.

≥81
Elite
≥70
Trusted
≥54
Good
≥30
Basic
<30
Caution
Not yet rated

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Compare HVAC Contractors in Kingston

See how ECM ranks against other hvac contractors in Kingston on ProScore.

ProScore profiles are built from publicly available information and official public registries, and scored using ProScore’s own methodology. We check this data against third-party sources and work to keep it accurate, but records change and errors can occur. A ProScore is informational only — it is not a guarantee, endorsement, or recommendation. Before hiring any contractor, you should independently verify and confirm all relevant credentials, licences, insurance (including WSIB coverage) and references directly with the contractor and the issuing authority. If something here looks wrong, let us know and we’ll correct it promptly.