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City Home Comfort logoCity Home Comfort

Toronto, ON
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Emergency ServiceWSIBTSSA LicensedBBB AccreditedResponds to Reviews
3 Credentials Verified
ProScore

This score reflects 699 Google reviews, ratings from 3 platforms in all, licensed and verified.

How is this calculated?
Score updated: Oct 2026

About City Home Comfort

AI-generated summary from ProScore data sources

City Home Comfort handles HVAC repair and installation in Toronto, operating 24/7 with online estimates available. Customers consistently report fast, punctual service and efficient installations for furnaces, boilers, and water heaters, along with transparent pricing options.

  • City Home Comfort: ProScore 88, 1st of 78 scored HVAC contractors in Toronto.
  • 699 Google reviews (4.7 stars; median 23) for City Home Comfort, ahead of 85 of 89 HVAC contractors.
Rated on 3 independent platformsProScore found ratings for this business on 3 independent review platforms. Each one is listed in "Ratings Across Platforms" below.Government-licensedWSIB coverage confirmedElite Trust Score

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What Customers Say

AI analysis of 9 Google reviews

Top Strengths

Quick, on-time service with efficient installations (furnace, boiler, water heater work consistently praised)
Knowledgeable and friendly technicians (Sean, Julian, Shawn named positively; described as 'quick, knowledgeable' and 'kind and considerate')
Multiple pricing options and transparent recommendations provided to customers

Areas to Watch

Follow-up communication gaps (Review 7: customer still waiting for thermostat resolution despite technician promising office discussion)
Potential reliability concern with boiler replacement (Review 3: new boiler failed after one winter despite positive initial service; customer suspects rushed installation or quality issues)
Possible aggressive review solicitation tactics (Review 3 mentions 'pestering customers to leave reviews as soon as job complete')
fast serviceprofessional installationon-time arrivalknowledgeable techniciansfollow-up issues

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

4 sources · 922 reviews
GoogleListing found
Google Business Profile reviews
4.7/5
699 reviews
Review platform BListing found
Independent review platform · name withheld by policy
4.7/5
214 reviews
Review platform CListing found
Independent review platform · name withheld by policy
3.5/5
9 reviews
BBBListing found
Better Business Bureau · accredited · as of March 2026
A+Rating · accredited

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

How sources are weighted: ProScore methodology.

Things to Know

Elite Status

Scores in ProScore’s Elite tier — the highest level a HVAC contractor can reach, earned from strong, consistent signals across the sources ProScore checks.

Well Reviewed

4.7 star average on Google with 699 reviews.

Rated on Multiple Platforms

Independently rated on 3 review platforms — ratings that agree across sources are harder to game.

WSIB Verified

Workplace Safety and Insurance Board coverage confirmed — you're protected.

TSSA Licensed

Licensed with the Technical Standards and Safety Authority — confirmed against the register.

BBB Accredited · A+

Better Business Bureau accredited with an A+ rating.

Google Review Breakdown

699 total
5
613
4
51
3
1
2
7
1
27

Featured Review

From Google

“

This is a great company. Their detailed recommendations and quick communication was appreciated. The installation went smoothly and the people were kind and considerate! Two years ago they did our AC and this year when our furnace broke during the big snowstorm, they had it all fixed by the end of the week. I will be using them for any HVAC needs we have in the future. I recommend CHC!

L
Lara Watkins
Google Review

Frequently Asked Questions

Is City Home Comfort licensed?
Yes, City Home Comfort holds a TSSA licence, verified by ProScore against the Technical Standards and Safety Authority database.
Does City Home Comfort have insurance?
Yes, City Home Comfort has verified WSIB (Workplace Safety and Insurance Board) coverage, which protects homeowners from liability if a worker is injured on the job.
What is City Home Comfort’s rating?
City Home Comfort has a ProScore Trust Score of 88/100 (Elite), calculated from 4 data sources including 699 Google reviews.
Where is City Home Comfort located?
City Home Comfort is a hvac serving Toronto, Ontario. You can reach them at +1 416-556-8368. View their full profile on ProScore for reviews and credentials.

Business Details

710 Kingston Rd, Toronto, ON M4E 1R7
HVAC

Hours

Every dayOpen 24 hours

Services Offered

AC installationFurnace repairDuctworkHVAC maintenanceHeat pump installationThermostat installation

Services & Info

Open 24 HoursEmergency ServiceOnsite servicesOnline estimates

Crowd

LGBTQ+ friendly

Other

LGBTQ+ friendly

Offerings

Repair servicesInstallation service

Service options

Credentials

TSSA License
000297726
✓ Confirmed
Insurance
Not Confirmed
WSIB Coverage
✓ Confirmed

Credentials are as reported by contractors and public sources — verify each with the contractor and the issuing authority before hiring.Check it yourself: WSIB clearance · TSSA fuels contractor registry

Data Transparency

Sources
Google, BBB, major review platforms, and Ontario regulatory records
Score computed
October 13, 2026

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Checked by ProScore

What is the ProScore?

One score from 0 to 100 across every review platform and public registry ProScore checks. How the ProScore works

≥81
Elite
≥70
Trusted
≥54
Good
≥30
Basic
<30
Caution
—
Not yet rated

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Compare HVAC Contractors in Toronto

See how City Home Comfort ranks against other hvac contractors in Toronto on ProScore.

A ProScore is informational only — not a guarantee, endorsement, or recommendation — and the data behind it may be incomplete or out of date. Before hiring, independently verify all credentials, including licences, insurance (including WSIB) and references, directly with the contractor and the issuing authority. Full data notice. Something wrong? Let us know.