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General Contractor Professional

Capital Home Services logoCapital Home Services

Ottawa, ON
Compare with similar general contractor providers in Ottawa →
+1 613-241-0499 Website(opens in new tab)
Serving Ottawa & area
ProScore

This score reflects 22 Google reviews, ratings from 2 platforms in all.

How is this calculated?
Score updated: Oct 2026

About Capital Home Services

AI-generated summary from ProScore data sources

Capital Home Services is a general contractor in Ottawa, Ontario, operating weekdays.

  • Capital Home Services: one of 141 general contractors in Ottawa.
  • 22 Google reviews (2.4 stars; median 9) for Capital Home Services, ahead of 105 of 140 general contractors.
Rated on 2 independent platformsProScore found ratings for this business on 2 independent review platforms. Each one is listed in "Ratings Across Platforms" below.

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What Customers Say

AI analysis of 3 Google reviews

Top Strengths

Owner attempts to address complaints directly with personal phone contact
Initial phases of work sometimes proceed adequately before issues emerge
Willingness to evaluate situations and discuss problems

Areas to Watch

Complete unresponsiveness to calls and emails for extended periods (6+ months)
Shoddy workmanship including reversed railing installation and missing screws
Code violations: GFCI outlets not installed in new kitchen despite being required
Jobs left incomplete with no timeline for resolution
Equipment abandoned on client property for over a year
Significant communication breakdown despite owner outreach attempts
Legal action initiated by clients due to non-completion
Pattern of incomplete work across multiple projects
incomplete workunresponsivecode violationspoor qualityabandoned projects

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

2 sources · 23 reviews
GoogleListing found
Google Business Profile reviews
2.4/5
22 reviews
Review platform CListing found
Independent review platform · name withheld by policy
1.3/5
1 review

Not found on 2 other platforms ProScore checks (Review platform B, BBB).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

How sources are weighted: ProScore methodology.

Things to Know

Rated on Multiple Platforms

Independently rated on 2 review platforms — ratings that agree across sources are harder to game.

What Reviews Highlight

Reviews mention: incomplete work, unresponsive, code violations.

Google Review Breakdown

22 total
5
6
4
2
3
0
2
1
1
13

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Vanguard Contracting Ottawa
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Denys Builds Designs Renovations
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Frequently Asked Questions

Is Capital Home Services licensed?
Licensing status has not been verified for Capital Home Services. Contact them directly to confirm current credentials before hiring.
Does Capital Home Services have insurance?
WSIB insurance status is not verified for Capital Home Services. Request proof of workplace insurance and liability coverage before hiring.
What is Capital Home Services’s rating?
Capital Home Services has a ProScore Trust Score of 54/100 (Good), calculated from 2 data sources including 22 Google reviews.
Where is Capital Home Services located?
Capital Home Services is a general contractor serving Ottawa, Ontario. You can reach them at +1 613-241-0499. View their full profile on ProScore for reviews and credentials.

Business Details

100 Metcalfe St Unit 422, Ottawa, ON K1P 5M1
General Contractor
View on Google Maps

Hours

Monday8a.m.-4p.m.
Tuesday8a.m.-4p.m.
Wednesday8a.m.-4p.m.
Thursday8a.m.-4p.m.
Friday9a.m.-4p.m.
SaturdayClosed
SundayClosed

Services Offered

Home renovationsAdditionsNew constructionProject managementPermit acquisitionDesign-build

Credentials

Insurance
Not Confirmed
WSIB Coverage
Not Confirmed

Credentials are as reported by contractors and public sources — verify each with the contractor and the issuing authority before hiring.Check it yourself: WSIB clearance

Homeowner Guides

How much does this service cost in Ontario?Red flags when hiringGeneral Contractor FAQs in OttawaView all guides →

Data Transparency

Sources
Google and major review platforms
Score computed
October 13, 2026

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Checked by ProScore

What is the ProScore?

One score from 0 to 100 across every review platform and public registry ProScore checks. How the ProScore works

≥81
Elite
≥70
Trusted
≥54
Good
≥30
Basic
<30
Caution
—
Not yet rated

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Compare General Contractors in Ottawa

See how Capital Home Services ranks against other general contractors in Ottawa on ProScore.

View ranked list of general contractors in Ottawa →

A ProScore is informational only — not a guarantee, endorsement, or recommendation — and the data behind it may be incomplete or out of date. Before hiring, independently verify all credentials, including licences, insurance (including WSIB) and references, directly with the contractor and the issuing authority. Full data notice. Something wrong? Let us know.