General Contractor Professional
Capital Home Services
Ottawa, ON
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0out of 100
ProScore
+10 over 1 mo
2.4★ Google|2/4 Sources
This score reflects 22 verified reviews, across 2 platforms.
How is this calculated?About Capital Home Services
AI-generated summary from verified data sources
Based in Ottawa, Capital Home Services is a professional general contractor serving the local area. Rated 2.4★ on Google with 22 reviews.
Google
2.4★ (22)
Review Site C
Rated
Rated on 2 independent platforms
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What Customers Say
AI analysis of 3-4 verified Google reviews
Top Strengths
Owner attempts to address complaints directly with personal phone contact
Initial phases of work sometimes proceed adequately before issues emerge
Willingness to evaluate situations and discuss problems
Areas to Watch
Complete unresponsiveness to calls and emails for extended periods (6+ months)
Shoddy workmanship including reversed railing installation and missing screws
Code violations: GFCI outlets not installed in new kitchen despite being required
Jobs left incomplete with no timeline for resolution
Equipment abandoned on client property for over a year
Significant communication breakdown despite owner outreach attempts
Legal action initiated by clients due to non-completion
Pattern of incomplete work across multiple projects
Performance Breakdown
✨ Quality1.5
💬 Communication1.0
👔 Professionalism1.5
💰 Value1.0
⏰ Reliability1.0
🎓 Expertise1.5
incomplete workunresponsivecode violationspoor qualityabandoned projects
Ratings Across Platforms
Aggregated from independent sources. Only ProScore shows all.
G
Google
2.4/5
H
Review Site B
B
BBB
T
Review Site C
Fair
The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.
Things to Know
Google Review Breakdown
22 total5
6
4
2
3
0
2
1
1
13
Featured Review
Verified review from Google
“
My 80yr old mother in law used this company to do a lot of work, she said she paid $80k overall to these people. First it was a kitchen remodel. At first things seemed to go well, minor issues here and there she complained about. As the work started winding down and the kitchen was usable, I came up for a visit. Aside from her running list of things she wanted them to fix/finish, I immediately noticed there wasn't a single GFCI installed in the new kitchen...that's a code violation. The was
R
Rob Taft
Google Review
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Frequently Asked Questions
Is Capital Home Services licensed?
Licensing status has not been verified for Capital Home Services. Contact them directly to confirm current credentials before hiring.
Does Capital Home Services have insurance?
WSIB insurance status is not verified for Capital Home Services. Request proof of workplace insurance and liability coverage before hiring.
What is Capital Home Services’s rating?
Capital Home Services has a ProScore Trust Score of 30/100 (Basic), calculated from 2 verified data sources including 22 Google reviews.
Where is Capital Home Services located?
Capital Home Services is a general contractor serving Ottawa, Ontario. You can reach them at +1 613-241-0499. View their full profile on ProScore for verified reviews and credentials.
Data Transparency
SourcesGoogle, multiple verified platforms
Last updated2026-05-06
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Checked by ProScore
What is the ProScore?
The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.
≥82
Elite
≥70
Trusted
≥55
Good
≥30
Basic
<30
Caution
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