Plumber Professional
Alex McCoy Plumbing & Heating Ltd.
Kingston, ON
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Verified Listing2 Credentials Verified
0out of 100
ProScore
+1 over 2 mo
4★ Google|3/4 Sources
This score reflects 88 verified reviews, across 3 platforms, licensed and verified.
How is this calculated?About Alex McCoy Plumbing & Heating Ltd.
AI-generated summary from verified data sources
Serving Kingston, Alex McCoy Plumbing & Heating Ltd. is an established plumbing company in the region. Their 4.0★ Google rating is backed by 88 customer reviews. They are WSIB registered for your peace of mind.
Rated on 3 independent platforms
WSIB coverage confirmed
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What Customers Say
AI analysis of 5+ verified Google reviews
Top Strengths
Quick response times and emergency service availability - multiple reviews highlight rapid dispatch and 24/7 responsiveness
Professional and courteous technicians - consistent praise for politeness, helpfulness, and attention to detail (removing boots, clear explanations)
Technical competence and problem-solving - reviewers note critical thinking, solid workmanship, and faster-than-expected completion on complex jobs
Areas to Watch
Billing practices and transparency concerns - charges for undisclosed travel fees, sketchy invoicing practices, and unexpectedly high prices ($900+ for simple ball valve replacements)
Inconsistent quality control - one review noted messy work, dirty handprints on walls, and slow job execution for simple tasks
Customer acquisition and scheduling bias - complaint that property management clients are prioritized over residential clients, making appointments difficult for new customers
Potential ethical issues - allegation of attempting to exploit homeowner timeline pressure with unnecessary repairs to clear red tag
Performance Breakdown
✨ Quality3.5
💬 Communication4.0
👔 Professionalism3.8
💰 Value2.5
⏰ Reliability4.2
🎓 Expertise4.3
emergency responseprofessionalism and courtesybilling disputes and pricinginstallation qualitycustomer service inconsistency
Ratings Across Platforms
Aggregated from independent sources. Only ProScore shows all.
G
Google
4/5
H
Review Site B
B
BBB
Excellent
T
Review Site C
Good
The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.
Things to Know
WSIB Verified
Workplace Safety and Insurance Board coverage confirmed — you're protected.
Featured Review
Verified review from Google
“
Joe and Nadime were an amazing pair for the installation part of an urgent rental water heater unit. They arrived soon after the work order was processed. They completed the job in a short amount time, and without any deficiencies. They both applied critical thinking where and when necessary with no comprise, as well as solid integrity with their communication. I will be switching all my plumbing and heating requirements to generate business only from Alex McCoy moving forward. I was impressed
T
Troy Desa
Google Review
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Homeowner Guides
Frequently Asked Questions
Is Alex McCoy Plumbing & Heating Ltd. licensed?
Licensing status has not been verified for Alex McCoy Plumbing & Heating Ltd.. Contact them directly to confirm current credentials before hiring.
Does Alex McCoy Plumbing & Heating Ltd. have insurance?
Yes, Alex McCoy Plumbing & Heating Ltd. has verified WSIB (Workplace Safety and Insurance Board) coverage, which protects homeowners from liability if a worker is injured on the job.
What is Alex McCoy Plumbing & Heating Ltd.’s rating?
Alex McCoy Plumbing & Heating Ltd. has a ProScore Trust Score of 66/100 (Good), calculated from 3 verified data sources including 88 Google reviews.
Where is Alex McCoy Plumbing & Heating Ltd. located?
Alex McCoy Plumbing & Heating Ltd. is a plumber serving Kingston, Ontario. You can reach them at +1 613-546-6846. View their full profile on ProScore for verified reviews and credentials.
Data Transparency
SourcesGoogle, multiple verified platforms
Last updated2026-05-06
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Checked by ProScore
What is the ProScore?
The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.
≥82
Elite
≥70
Trusted
≥55
Good
≥30
Basic
<30
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