Plumber Professional

Alex McCoy Plumbing & Heating Ltd.

Kingston, ON

Emergency ServiceWSIBTSSA LicensedBBB AccreditedResponds to Reviews

+1 613-546-6846 Website

3 Credentials Verified

65out of 100

Good

ProScore

This score reflects 88 Google reviews, ratings from 2 platforms in all, licensed and verified.

How is this calculated?

Score updated: Oct 2026

About Alex McCoy Plumbing & Heating Ltd.

AI-generated summary from ProScore data sources

Alex McCoy Plumbing & Heating Ltd. handles plumbing and heating work in Kingston, Ontario, with particular strength in emergency service availability and rapid dispatch. Customers consistently note professional and courteous technicians, solid technical work, and attentive problem-solving on complex jobs.

Alex McCoy Plumbing & Heating Ltd.: ProScore 65, tied 13th of 26 scored plumbers in Kingston.
88 Google reviews (4.0 stars; median 43) for Alex McCoy Plumbing & Heating Ltd., ahead of 19 of 28 plumbers.

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What Customers Say

AI analysis of 10 Google reviews

Top Strengths

Quick response times and emergency service availability - multiple reviews highlight rapid dispatch and 24/7 responsiveness

Professional and courteous technicians - consistent praise for politeness, helpfulness, and attention to detail (removing boots, clear explanations)

Technical competence and problem-solving - reviewers note critical thinking, solid workmanship, and faster-than-expected completion on complex jobs

Areas to Watch

Billing practices and transparency concerns - charges for undisclosed travel fees, sketchy invoicing practices, and unexpectedly high prices ($900+ for simple ball valve replacements)

Inconsistent quality control - one review noted messy work, dirty handprints on walls, and slow job execution for simple tasks

Customer acquisition and scheduling bias - complaint that property management clients are prioritized over residential clients, making appointments difficult for new customers

Potential ethical issues - allegation of attempting to exploit homeowner timeline pressure with unnecessary repairs to clear red tag

emergency responseprofessionalism and courtesybilling disputes and pricinginstallation qualitycustomer service inconsistency

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

3 sources · 94 reviews

GoogleListing found

Google Business Profile reviews

4.0/5

88 reviews

Review platform CListing found

Independent review platform · name withheld by policy

3.7/5

6 reviews

BBBListing found

Better Business Bureau · accredited · as of March 2026

A+Rating · accredited

Review platform B not yet checked.

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

How sources are weighted: ProScore methodology.

Things to Know

Extensive Review History

88 Google reviews on record — a large sample behind the 4.0 average.

Rated on Multiple Platforms

Independently rated on 2 review platforms — ratings that agree across sources are harder to game.

WSIB Verified

Workplace Safety and Insurance Board coverage confirmed — you're protected.

TSSA Licensed

Licensed with the Technical Standards and Safety Authority — confirmed against the register.

BBB Accredited · A+

Better Business Bureau accredited with an A+ rating.

What Reviews Highlight

Reviews mention: emergency response, professionalism and courtesy, billing disputes and pricing.

Featured Review

From Google

“

Joe and Nadime were an amazing pair for the installation part of an urgent rental water heater unit. They arrived soon after the work order was processed. They completed the job in a short amount time, and without any deficiencies. They both applied critical thinking where and when necessary with no comprise, as well as solid integrity with their communication. I will be switching all my plumbing and heating requirements to generate business only from Alex McCoy moving forward. I was impressed

Troy Desa

Google Review

Photos & Work

1 photo

Other top rated plumber in Kingston

The Super Plumber - Kingston

Haven Home Heating and Air Conditioning

Kingston

4.9(3445)

More plumbers in Kingston

Frequently Asked Questions

Is Alex McCoy Plumbing & Heating Ltd. licensed?

Yes, Alex McCoy Plumbing & Heating Ltd. holds a TSSA licence, verified by ProScore against the Technical Standards and Safety Authority database.

Does Alex McCoy Plumbing & Heating Ltd. have insurance?

Yes, Alex McCoy Plumbing & Heating Ltd. has verified WSIB (Workplace Safety and Insurance Board) coverage, which protects homeowners from liability if a worker is injured on the job.

What is Alex McCoy Plumbing & Heating Ltd.’s rating?

Alex McCoy Plumbing & Heating Ltd. has a ProScore Trust Score of 65/100 (Good), calculated from 3 data sources including 88 Google reviews.

Where is Alex McCoy Plumbing & Heating Ltd. located?

Alex McCoy Plumbing & Heating Ltd. is a plumber serving Kingston, Ontario. You can reach them at +1 613-546-6846. View their full profile on ProScore for reviews and credentials.

Business Details

190 Resource Rd Unit 2, Kingston, ON K7P 0V4

Plumber

View on Google Maps

Hours

Monday8a.m.-4:30p.m.

Tuesday8a.m.-4:30p.m.

Wednesday8a.m.-4:30p.m.

Thursday8a.m.-4:30p.m.

Friday8a.m.-4p.m.

SaturdayClosed

SundayClosed

Services Offered

Drain cleaningPipe repairWater heater installationFixture installationEmergency plumbingLeak detection

Emergency Service

Credentials

TSSA License

FS R0037633001

✓ Confirmed

Insurance

Not Confirmed

Credentials are as reported by contractors and public sources — verify each with the contractor and the issuing authority before hiring.Check it yourself: WSIB clearance · TSSA fuels contractor registry

Homeowner Guides

How much does this service cost in Ontario?Red flags when hiring Plumber FAQs in Kingston View all guides →

Data Transparency

Sources: Google, BBB, major review platforms, and Ontario regulatory records
Score computed: October 13, 2026

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Checked by ProScore

What is the ProScore?

One score from 0 to 100 across every review platform and public registry ProScore checks. How the ProScore works

≥81

Elite

≥70

Trusted

≥54

Good

≥30

Basic

<30

Caution

—

Not yet rated

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Compare Plumbers in Kingston

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A ProScore is informational only — not a guarantee, endorsement, or recommendation — and the data behind it may be incomplete or out of date. Before hiring, independently verify all credentials, including licences, insurance (including WSIB) and references, directly with the contractor and the issuing authority. Full data notice. Something wrong? Let us know.