Moderate 1-2 weeks research $10,000-$100,000+ depending on project

How to Find a Reliable General Contractor

Navigate the process of hiring a general contractor for renovations, additions, or new builds in Ontario.

How to Hire a Contractor — Tips to Avoid Getting Ripped Off

Matt Risinger · 1.2M+ views

What This Video Covers

How to vet general contractors before signing a contract
Red flags and common scam tactics to avoid
What a proper contract should include
Payment milestones and deposit best practices

Safety Warnings

Never pay more than 10% as a deposit. Legitimate contractors do not ask for large upfront payments.
Verify that all required building permits are obtained before work begins. Unpermitted work can affect your insurance and resale value.
If a contractor asks you to pull permits yourself, this is a red flag. Licensed contractors pull their own permits.

Step-by-Step Guide

Define your project scope clearly

Write down exactly what you want done, including materials preferences, timeline expectations, and budget range. The more detailed your scope, the more accurate your quotes will be.

Search ProScore for top-rated GCs

Use ProScore to find general contractors in your area. Look for contractors with scores of 70+ and HCRA licensing verification. Elite-tier contractors (85+) have the strongest verified track records.

Verify HCRA licensing

For new home builds in Ontario, your contractor must be licensed with the Home Construction Regulatory Authority (HCRA). Check their ProScore profile for verified HCRA status.

Request and compare 3-5 detailed quotes

Get itemized quotes that break down labour, materials, permits, and timeline. Compare not just price but scope completeness. The lowest quote often means corners will be cut.

Check their project portfolio

Ask for photos of completed projects similar to yours. Visit a current job site if possible. A professional contractor will be proud to show their work.

Review the contract thoroughly

Ensure the contract covers scope, payment milestones (never more than 10% deposit), timeline with penalties for delays, change order process, warranty terms, and dispute resolution.

Verify insurance and WSIB

Confirm they carry a minimum $2M liability insurance and WSIB coverage. Without WSIB, you could be liable if a worker is injured on your property.

Set up regular check-ins

Establish a communication schedule (weekly updates minimum). Document progress with photos. Address concerns immediately rather than letting issues compound.