Roofer Professional

The Norlock Group: Roofing & Seamless Eavestroughs

Pembroke, ON

BBB Accredited

+1 613-629-7663 Website

1 Credential VerifiedServing Pembroke & area

62out of 100

Good

ProScore

This score reflects 16 Google reviews.

How is this calculated?

Score updated: Oct 2026

About The Norlock Group: Roofing & Seamless Eavestroughs

AI-generated summary from ProScore data sources

The Norlock Group specializes in roofing and seamless eavestroughs in Pembroke, Ontario, and provides estimates the next day with competitive pricing. The business operates weekdays, offers French-language service, and has wheelchair-accessible parking and washroom facilities on-site.

The Norlock Group: Roofing & Seamless Eavestroughs: one of 3 roofers in Pembroke.

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What Customers Say

AI analysis of 3 Google reviews

Top Strengths

Thorough cleanup and debris management after completion

Fast estimate turnaround (next day service)

Competitive pricing on roofing work

Areas to Watch

Consistent failure to return calls and follow up over months

No-show appointments without notification or communication

Exterior work quality described as 'very poor quality and seems to be rushed'

Overcharging relative to quality delivered

Unresponsive communication process

communication failuresno-showsquality concernsroofing workunreliable follow-up

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

2 sources · 16 reviews

GoogleListing found

Google Business Profile reviews

4.0/5

16 reviews

BBBListing found

Better Business Bureau · accredited · as of March 2026

A+Rating · accredited

Not found on 2 other platforms ProScore checks (Review platform B, Review platform C).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

How sources are weighted: ProScore methodology.

Things to Know

BBB Accredited · A+

Better Business Bureau accredited with an A+ rating.

What Reviews Highlight

Reviews mention: communication failures, no-shows, quality concerns.

Google Review Breakdown

16 total

Featured Review

From Google

“

Needed new shingles ASAP. Called Norlock and they sent out John to do a free estimate the next day. I was pleasantly surprised at the price and we scheduled it to be done. After a bit of delays due to April showers, the crew came and removed all the old shingles, put new flashing and vents on and installed new shingles. Tarps were laid out to catch all the debris and a thorough cleanup was done after work was completed. They even took away the old obsolete satellite dishes they removed from t

Birgitt Gardiner

Google Review

Photos & Work

1 photo

Other top rated roofer in Pembroke

Bigfoot Roofing

Pembroke

5(81)

Frequently Asked Questions

Is The Norlock Group: Roofing & Seamless Eavestroughs licensed?

Licensing status has not been verified for The Norlock Group: Roofing & Seamless Eavestroughs. Contact them directly to confirm current credentials before hiring.

Does The Norlock Group: Roofing & Seamless Eavestroughs have insurance?

WSIB insurance status is not verified for The Norlock Group: Roofing & Seamless Eavestroughs. Request proof of workplace insurance and liability coverage before hiring.

What is The Norlock Group: Roofing & Seamless Eavestroughs’s rating?

The Norlock Group: Roofing & Seamless Eavestroughs has a ProScore Trust Score of 62/100 (Good), calculated from 2 data sources including 16 Google reviews.

Where is The Norlock Group: Roofing & Seamless Eavestroughs located?

The Norlock Group: Roofing & Seamless Eavestroughs is a roofer serving Pembroke, Ontario. You can reach them at +1 613-629-7663. View their full profile on ProScore for reviews and credentials.

Business Details

621 Paul Martin Dr, Pembroke, ON K8A 6W4

Roofer

View on Google Maps

Hours

Monday8a.m.-4p.m.

Tuesday8a.m.-4p.m.

Wednesday8a.m.-4p.m.

Thursday8a.m.-4p.m.

Friday8a.m.-4p.m.

SaturdayClosed

SundayClosed

Services Offered

Lawn careGarden designHardscapingIrrigation systemsTree plantingSeasonal cleanup

Services & Info

Onsite services

Accessibility

Wheelchair accessible seatingWheelchair-accessible parking lotWheelchair-accessible washroom

Amenities

Gender-neutral washroom

Parking

Free parking lotOn-site parking

Service options

Language assistance

Credentials

Insurance

Not Confirmed

Credentials are as reported by contractors and public sources — verify each with the contractor and the issuing authority before hiring.Check it yourself: WSIB clearance

Homeowner Guides

How much does this service cost in Ontario?Red flags when hiring View all guides →

Data Transparency

Sources: Google and BBB
Score computed: October 13, 2026

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Checked by ProScore

What is the ProScore?

One score from 0 to 100 across every review platform and public registry ProScore checks. How the ProScore works

≥81

Elite

≥70

Trusted

≥54

Good

≥30

Basic

<30

Caution

—

Not yet rated

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A ProScore is informational only — not a guarantee, endorsement, or recommendation — and the data behind it may be incomplete or out of date. Before hiring, independently verify all credentials, including licences, insurance (including WSIB) and references, directly with the contractor and the issuing authority. Full data notice. Something wrong? Let us know.