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Pest Control Professional

Terminix logoTerminix

Nepean, ON
Compare with similar pest control providers in Nepean
Emergency Service
Serving Nepean & area
ProScore

This score reflects 24 verified reviews.

How is this calculated?
Data verified: Sep 2026

About Terminix

AI-generated summary from verified data sources

Terminix provides pest control services in Nepean, Ontario, operating on appointment and available 24/7.

Rated on 1 independent platformProScore found ratings for this business on 1 independent review platform. Each one is listed in "Ratings Across Platforms" below.

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What Customers Say

AI analysis of 3-4 verified Google reviews

Top Strengths

Professional staff who are thorough in explaining processes (Rohit praised for explaining expectations)
Outstanding customer care and interpersonal skills (Jesse noted as 'kind, caring' and making pest situations 'pleasant')
Consistent service presence with regular technician visits noted

Areas to Watch

Inconsistent service delivery - refused bedbug treatment without clear explanation
Long-term lack of follow-up and accountability - customer reports '10 months of being ghosted by Terminix'
Communication breakdown - technician dismissive ('just sniffed') and non-committal response ('See you in two weeks')
professionalismcustomer service inconsistencybedbug treatment issuesreliability concernsstaff quality variance

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

1 source · 24 reviews
GoogleVerified source
Google Business Profile reviews
3.7/5
24 reviews

Not found on 3 other platforms ProScore checks (Review platform B, BBB, Review platform C).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.

Things to Know

Open 24 Hours

Every posted day shows 24-hour availability.

What Reviews Highlight

Reviews mention: professionalism, customer service inconsistency, bedbug treatment issues.

Google Review Breakdown

24 total
5
15
4
1
3
0
2
2
1
6

Featured Review

Verified review from Google

I hope this reaches who it is intended. I just want to give a huge shout out to Jesse. He is an outstanding employee, kind, caring, and does an outstanding job. Our building frequently uses terminix and I regularly see Jesse. He always takes the time to ask me how I am doing and how my apartment is. I hope this reaches his boss and I hope you know how great of an employee you have with that guy!! Hands down he makes dealing with a pest situation so much easier and pleasant and I’m sure my words

B
Brooke Ann
Google Review

Frequently Asked Questions

Is Terminix licensed?
Licensing status has not been verified for Terminix. Contact them directly to confirm current credentials before hiring.
Does Terminix have insurance?
WSIB insurance status is not verified for Terminix. Request proof of workplace insurance and liability coverage before hiring.
What is Terminix’s rating?
Terminix has a ProScore Trust Score of 51/100 (Basic), calculated from 1 verified data source including 24 Google reviews.
Where is Terminix located?
Terminix is a pest control serving Nepean, Ontario. You can reach them at +1 613-576-4035. View their full profile on ProScore for verified reviews and credentials.

Business Details

199 Colonnade Rd, Nepean, ON K2E 7K3
Pest Control

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Services Offered

Pest inspectionRodent controlInsect controlWildlife removalPreventive treatmentCommercial pest control

Services & Info

Open 24 HoursEmergency ServiceOnsite services

Planning

Appointment required

Service options

Credentials

Insurance
Not Confirmed
WSIB Coverage
Not Confirmed

ProScore displays credential information as reported by contractors and third-party sources. Homeowners are encouraged to independently verify all credentials, licences, and insurance prior to engaging any contractor.

Data Transparency

Sources
Google
Score computed
September 19, 2026

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Checked by ProScore

What is the ProScore?

The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.

≥81
Elite
≥70
Trusted
≥54
Good
≥30
Basic
<30
Caution
Not yet rated

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Compare Pest Control Services in Nepean

See how Terminix ranks against other pest control in Nepean on ProScore.

ProScore profiles are built from publicly available information and official public registries, and scored using ProScore’s own methodology. We check this data against third-party sources and work to keep it accurate, but records change and errors can occur. A ProScore is informational only — it is not a guarantee, endorsement, or recommendation. Before hiring any contractor, you should independently verify and confirm all relevant credentials, licences, insurance (including WSIB coverage) and references directly with the contractor and the issuing authority. If something here looks wrong, let us know and we’ll correct it promptly.