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Superior Plumbing & Heating of Welland logoSuperior Plumbing & Heating of Welland

Welland, ON
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Emergency ServiceResponds to Reviews
Serving Welland & area
ProScore

This score reflects 87 Google reviews.

How is this calculated?
Score updated: Oct 2026

About Superior Plumbing & Heating of Welland

AI-generated summary from ProScore data sources

Available 24/7 with same-day appointments and fast completion times, Superior Plumbing & Heating of Welland handles repairs on site in the Welland area, offering online estimates and accepting credit cards.

  • Superior Plumbing & Heating of Welland: ProScore 75, 2nd of 8 scored plumbers in Welland.
  • 87 Google reviews (4.7 stars; median 19) for Superior Plumbing & Heating of Welland, ahead of 7 of 8 plumbers.
Rated on 1 independent platformProScore found ratings for this business on 1 independent review platform. Each one is listed in "Ratings Across Platforms" below.

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What Customers Say

AI analysis of 9 Google reviews

Top Strengths

Fast response times and quick problem resolution (same-day appointments, completed work within 1-2 hours)
Skilled technicians with strong customer service (Kurtis and Cedric/Matthew praised for friendliness, professionalism, and clear explanations)
Honest assessment and no unnecessary upselling (Raz's pit inspection noted as thorough with 'no unnecessary upselling, just honest advice')

Areas to Watch

Severe pricing inconsistency and lack of upfront quotes (charges of $1100-$1200 for routine work without advance quotes; one customer charged $600 for install without prior quote)
Poor billing transparency and unresolved complaints (subscription charge disputed, chargeback required; follow-up promises not honored)
Receptionist communication issues (customer 'could hardly hear them and they were extremely difficult to understand')
pricing concernsquick response timeprofessional technicianslack of upfront quotesbilling disputes

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

1 source · 87 reviews
GoogleListing found
Google Business Profile reviews
4.7/5
87 reviews

3 platforms not yet checked (Review platform B, BBB, Review platform C).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

How sources are weighted: ProScore methodology.

Things to Know

Trusted Level

Scores in ProScore’s Trusted tier — strong, consistent signals across the sources ProScore checks.

Well Reviewed

4.7 star average on Google with 87 reviews.

Open 24 Hours

Every posted day shows 24-hour availability.

What Reviews Highlight

Reviews mention: pricing concerns, quick response time, professional technicians.

Google Review Breakdown

87 total
5
77
4
3
3
1
2
1
1
5

Featured Review

From Google

“

I’m so pleased with the service we got from Superior Plumbing. They were excellent. I called them about a broken flow valve in the toilet tank and they had Kurtis out the same day to have a look at it. Kurtis was extremely friendly and professional. He had great customer service skills explaining everything he needed to fix and options we had. Kurtis fixed the problem quickly and did a great job. I would definitely recommend Kurtis and this company for any plumbing problems.<br><br>The only issu

S
Susan Fleury
Google Review

Frequently Asked Questions

Is Superior Plumbing & Heating of Welland licensed?
Licensing status has not been verified for Superior Plumbing & Heating of Welland. Contact them directly to confirm current credentials before hiring.
Does Superior Plumbing & Heating of Welland have insurance?
WSIB insurance status is not verified for Superior Plumbing & Heating of Welland. Request proof of workplace insurance and liability coverage before hiring.
What is Superior Plumbing & Heating of Welland’s rating?
Superior Plumbing & Heating of Welland has a ProScore Trust Score of 75/100 (Trusted), calculated from 1 data source including 87 Google reviews.
Where is Superior Plumbing & Heating of Welland located?
Superior Plumbing & Heating of Welland is a plumber serving Welland, Ontario. You can reach them at +1 226-640-5386. View their full profile on ProScore for reviews and credentials.

Business Details

825 Ontario Rd Unit 11, Welland, ON L3B 5V6
Plumber

Hours

Every dayOpen 24 hours

Services Offered

Drain cleaningPipe repairWater heater installationFixture installationEmergency plumbingLeak detection

Services & Info

Open 24 HoursEmergency ServiceOnsite servicesOnline estimates

Crowd

LGBTQ+ friendly

Other

LGBTQ+ friendly

Payments

Credit cards

Offerings

Repair services

Service options

Language assistance

Credentials

Insurance
Not Confirmed
WSIB Coverage
Not Confirmed

Credentials are as reported by contractors and public sources — verify each with the contractor and the issuing authority before hiring.Check it yourself: WSIB clearance

Data Transparency

Sources
Google
Score computed
October 13, 2026

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Checked by ProScore

What is the ProScore?

One score from 0 to 100 across every review platform and public registry ProScore checks. How the ProScore works

≥81
Elite
≥70
Trusted
≥54
Good
≥30
Basic
<30
Caution
—
Not yet rated

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Compare Plumbers in Welland

See how Superior Plumbing & Heating of Welland ranks against other plumbers in Welland on ProScore.

A ProScore is informational only — not a guarantee, endorsement, or recommendation — and the data behind it may be incomplete or out of date. Before hiring, independently verify all credentials, including licences, insurance (including WSIB) and references, directly with the contractor and the issuing authority. Full data notice. Something wrong? Let us know.