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Superior Plumbing & Heating of St. Thomas logoSuperior Plumbing & Heating of St. Thomas

St Thomas, ON
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Emergency ServiceResponds to Reviews
Serving St Thomas & area
ProScore

This score reflects 75 verified reviews.

How is this calculated?
Data verified: Sep 2026

About Superior Plumbing & Heating of St. Thomas

AI-generated summary from verified data sources

Superior Plumbing & Heating of St. Thomas handles repair work in St Thomas and operates 24/7 with on-site service; customers consistently report quick completion times, skilled technicians who explain their work clearly, and professional, tidy conduct during visits.

Rated on 1 independent platformProScore found ratings for this business on 1 independent review platform. Each one is listed in "Ratings Across Platforms" below.

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What Customers Say

AI analysis of 5+ verified Google reviews

Top Strengths

Fast, efficient service delivery - multiple reviews cite same-day or quick completion (clogged drain, leaky faucet, toilet replacement)
Skilled technicians with strong technical knowledge - explicitly praised for explaining installations and delivering flawless work (injector pump, mixing valve)
Professional on-site conduct and cleanliness - consistently noted as tidy, professional, and courteous during visits

Areas to Watch

Significantly overpriced compared to competitors - multiple reviews report pricing double or more than other plumbers/HVAC companies ($1250 labor for 2 faucets)
Serious conduct violations - threatening lawsuit texts at 11pm+ to reviewer who left negative review, described as 'bizarre behaviour'
Lack of accreditation - explicitly stated as unaccredited by reviewer
professional techniciansfast servicehigh pricing/overpricedsame-day servicethreatening behavior

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

1 source · 75 reviews
GoogleVerified source
Google Business Profile reviews
4.5/5
75 reviews

No rating yet on Review platform C. Not found on 2 other platforms ProScore checks (Review platform B, BBB).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.

Things to Know

Well Reviewed

4.5 star average on Google with 75 reviews.

Open 24 Hours

Every posted day shows 24-hour availability.

What Reviews Highlight

Reviews mention: professional technicians, fast service, high pricing/overpriced.

Google Review Breakdown

75 total
5
65
4
1
3
1
2
0
1
8

Featured Review

Verified review from Google

Well we couldn't make this job happen, they conducted themselves in a professional manner and I would call agin if needed, there Customer service manger was great at addressing issues and communication problems

J
Jordan Fleischauer
Google Review

Frequently Asked Questions

Is Superior Plumbing & Heating of St. Thomas licensed?
Licensing status has not been verified for Superior Plumbing & Heating of St. Thomas. Contact them directly to confirm current credentials before hiring.
Does Superior Plumbing & Heating of St. Thomas have insurance?
WSIB insurance status is not verified for Superior Plumbing & Heating of St. Thomas. Request proof of workplace insurance and liability coverage before hiring.
What is Superior Plumbing & Heating of St. Thomas’s rating?
Superior Plumbing & Heating of St. Thomas has a ProScore Trust Score of 66/100 (Good), calculated from 1 verified data source including 75 Google reviews.
Where is Superior Plumbing & Heating of St. Thomas located?
Superior Plumbing & Heating of St. Thomas is a plumber serving St Thomas, Ontario. You can reach them at +1 226-400-6449. View their full profile on ProScore for verified reviews and credentials.

Business Details

28 Princess Ave, St Thomas, ON N5R 3V4
Plumber

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Services Offered

Drain cleaningPipe repairWater heater installationFixture installationEmergency plumbingLeak detection

Services & Info

Open 24 HoursEmergency ServiceOnsite servicesOnline estimates

Crowd

LGBTQ+ friendly

Other

LGBTQ+ friendly

Payments

Credit cards

Offerings

Repair services

Service options

Language assistance

Credentials

Insurance
Not Confirmed
WSIB Coverage
Not Confirmed

ProScore displays credential information as reported by contractors and third-party sources. Homeowners are encouraged to independently verify all credentials, licences, and insurance prior to engaging any contractor.

Data Transparency

Sources
Google
Score computed
September 19, 2026

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Checked by ProScore

What is the ProScore?

The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.

≥81
Elite
≥70
Trusted
≥54
Good
≥30
Basic
<30
Caution
Not yet rated

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Compare Plumbers in St Thomas

See how Superior Plumbing & Heating of St. Thomas ranks against other plumbers in St Thomas on ProScore.

ProScore profiles are built from publicly available information and official public registries, and scored using ProScore’s own methodology. We check this data against third-party sources and work to keep it accurate, but records change and errors can occur. A ProScore is informational only — it is not a guarantee, endorsement, or recommendation. Before hiring any contractor, you should independently verify and confirm all relevant credentials, licences, insurance (including WSIB coverage) and references directly with the contractor and the issuing authority. If something here looks wrong, let us know and we’ll correct it promptly.