Landscaping Professional

Snow Tech | ROC Outdoor Group

Name: Snow Tech | ROC Outdoor Group
Address: Waterloo, ON, N2J 4J8, CA
Telephone: +1 548-889-3499
Rating: 3.9

Waterloo, ON

+1 548-889-3499 Website

Serving Waterloo & area

55out of 100

Good

ProScore

This score reflects 20 verified reviews.

How is this calculated?

Data verified: Sep 2026

About Snow Tech | ROC Outdoor Group

AI-generated summary from verified data sources

Snow Tech | ROC Outdoor Group operates landscaping services from Waterloo, Ontario, with established winter service operations and ongoing client contracts.

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What Customers Say

AI analysis of 3-4 verified Google reviews

Top Strengths

Staff and ownership described as 'great' and committed to 'surpass expectations'

Company has established client contracts and winter service operations

Owner responsive to negative reviews with explanations

Areas to Watch

No one answers phone and voicemails not returned despite calling 'everyday for almost a week'

Unprofessional voicemail setup - generic 'person at this extension is unavailable' message

Key management issues with mixed-up keys and lack of accountability for errors

Poor communication contradicts claim of 24-7 email monitoring per owner response

communication failuresphone accessibilityvoicemail responsivenessaccountability issueskey management

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

1 source · 20 reviews

GoogleVerified source

Google Business Profile reviews

3.9/5

20 reviews

Not found on 3 other platforms ProScore checks (Review platform B, BBB, Review platform C).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.

Things to Know

What Reviews Highlight

Reviews mention: communication failures, phone accessibility, voicemail responsiveness.

Google Review Breakdown

20 total

Featured Review

Verified review from Google

“

Top Shelf Company, always looking to surpass expectations, great staff and excellent ownership to lead

Scott Moser

Google Review

Photos & Work

1 photo

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Frequently Asked Questions

Is Snow Tech | ROC Outdoor Group licensed?

Licensing status has not been verified for Snow Tech | ROC Outdoor Group. Contact them directly to confirm current credentials before hiring.

Does Snow Tech | ROC Outdoor Group have insurance?

WSIB insurance status is not verified for Snow Tech | ROC Outdoor Group. Request proof of workplace insurance and liability coverage before hiring.

What is Snow Tech | ROC Outdoor Group’s rating?

Snow Tech | ROC Outdoor Group has a ProScore Trust Score of 55/100 (Good), calculated from 1 verified data source including 20 Google reviews.

Where is Snow Tech | ROC Outdoor Group located?

Snow Tech | ROC Outdoor Group is a landscaping serving Waterloo, Ontario. You can reach them at +1 548-889-3499. View their full profile on ProScore for verified reviews and credentials.

Business Details

2 Bast Pl, Waterloo, ON N2J 4J8

Landscaping

View on Google Maps

Hours

Monday8a.m.-6p.m.

Tuesday8a.m.-6p.m.

Wednesday8a.m.-6p.m.

Thursday8a.m.-6p.m.

Friday8a.m.-6p.m.

SaturdayClosed

SundayClosed

Services Offered

Lawn careGarden designHardscapingIrrigation systemsTree plantingSeasonal cleanup

Services & Info

Onsite services

Service options

Credentials

Insurance

Not Confirmed

ProScore displays credential information as reported by contractors and third-party sources. Homeowners are encouraged to independently verify all credentials, licences, and insurance prior to engaging any contractor.

Homeowner Guides

How much does this service cost in Ontario?Red flags when hiring Landscaping FAQs in Waterloo View all guides →

Data Transparency

Sources: Google
Score computed: September 19, 2026

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Checked by ProScore

What is the ProScore?

The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.

≥81

Elite

≥70

Trusted

≥54

Good

≥30

Basic

<30

Caution

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ProScore profiles are built from publicly available information and official public registries, and scored using ProScore’s own methodology. We check this data against third-party sources and work to keep it accurate, but records change and errors can occur. A ProScore is informational only — it is not a guarantee, endorsement, or recommendation. Before hiring any contractor, you should independently verify and confirm all relevant credentials, licences, insurance (including WSIB coverage) and references directly with the contractor and the issuing authority. If something here looks wrong, let us know and we’ll correct it promptly.