0out of 100
ProScore
Basic
3.9★
Google
1/4
Sources
About Snow Tech | ROC Outdoor Group
AI-generated summary from verified data sources
Snow Tech | ROC Outdoor Group is a landscaping contractor serving Waterloo and surrounding communities. Rated 3.9★ on Google with 20 reviews.
G
Google
3.9★ (20)
41
Trust Score based on 1 of 4 platforms.
Rated on 1 independent platform
What Customers Say
AI analysis of 3-4 verified Google reviews
Top Strengths
Staff and ownership described as 'great' and committed to 'surpass expectations'
Company has established client contracts and winter service operations
Owner responsive to negative reviews with explanations
Areas to Watch
No one answers phone and voicemails not returned despite calling 'everyday for almost a week'
Unprofessional voicemail setup - generic 'person at this extension is unavailable' message
Key management issues with mixed-up keys and lack of accountability for errors
Poor communication contradicts claim of 24-7 email monitoring per owner response
Performance Breakdown
💬 Communication1.5
👔 Professionalism1.5
⏰ Reliability1.5
🎓 Expertise4.0
communication failuresphone accessibilityvoicemail responsivenessaccountability issueskey management
Ratings Across Platforms
Aggregated from independent sources. Only ProScore shows all.
G
Google
3.9/5
H
Platform B
B
BBB
T
Platform C
The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.
Things to Know
Google Review Breakdown
20 total5
13
4
2
3
0
2
0
1
5
Featured Review
Verified review from Google
“
Top Shelf Company, always looking to surpass expectations, great staff and excellent ownership to lead
S
Scott Moser
Google Review
Data Transparency
SourcesGoogle, multiple verified platforms
Last updated2026-03-16
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Checked by ProScore
What is the ProScore?
The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.
≥85
Elite
≥70
Trusted
≥55
Good
≥30
Basic
<30
Caution