Plumber Professional
RONA Smiths Falls
Smiths Falls, ON
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Verified ListingServing Smiths Falls & area
0out of 100
ProScore
Stable
4.2★ Google|1/4 Sources
This score reflects 62 verified reviews.
How is this calculated?About RONA Smiths Falls
AI-generated summary from verified data sources
Based in Smiths Falls, RONA Smiths Falls is a professional plumbing company serving the local area. They maintain a 4.2★ Google rating across 62 reviews.
Google
4.2★ (62)
Rated on 1 independent platform
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What Customers Say
AI analysis of 5+ verified Google reviews
Top Strengths
Exceptional product knowledge - staff successfully sourced rare Uberhaus cartridge when other locations couldn't, and diagnosed plumbing solutions with multiple employees collaborating
Staff go above and beyond to help customers - took time to solve McGyvered problem in the yard with three employees offering solutions
Named staff members (Nick, Danny) recognized for friendliness and personal attention to customer needs
Areas to Watch
Inconsistent staff friendliness - one customer found staff unfriendly, creating negative impression
Product quality concerns - damp drywall with missing fiberglass mesh reinforcement and poor storage conditions
Customer service follow-through failures - staff disappeared mid-interaction when helping customer search for kitchen cabinets; website inventory claims not accurate (cabinets listed as stocked but unavailable)
Performance Breakdown
✨ Quality3.5
💬 Communication3.5
👔 Professionalism3.5
⏰ Reliability3.5
🎓 Expertise4.5
knowledgeable staffhelpful and friendlyproduct sourcingcustomer service inconsistencyinventory/stock issues
Ratings Across Platforms
Aggregated from independent sources. Only ProScore shows all.
G
Google
4.2/5
H
Review Site B
B
BBB
T
Review Site C
The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.
Things to Know
Google Review Breakdown
62 total5
44
4
5
3
3
2
1
1
9
Featured Review
Verified review from Google
“
I was at the Rona in Smith's falls yesterday with a problem at me daughters house that I was trying to Mcgiver. I told the man behind the counter my problem. He took me out into the yard, and two other employees came to us. He told them my problem, and all three were looking for a solution. They all came up with good possibilities. Then one of them had the perfect fix. How many businesses go to that much trouble to help a customer these days. The Rona in Smith's falls has the best service people
D
Dan Darbyson
Google Review
Other top rated plumber in Smiths Falls
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Frequently Asked Questions
Is RONA Smiths Falls licensed?
Licensing status has not been verified for RONA Smiths Falls. Contact them directly to confirm current credentials before hiring.
Does RONA Smiths Falls have insurance?
WSIB insurance status is not verified for RONA Smiths Falls. Request proof of workplace insurance and liability coverage before hiring.
What is RONA Smiths Falls’s rating?
RONA Smiths Falls has a ProScore Trust Score of 49/100 (Basic), calculated from 1 verified data source including 62 Google reviews.
Where is RONA Smiths Falls located?
RONA Smiths Falls is a plumber serving Smiths Falls, Ontario. You can reach them at +1 613-283-4411. View their full profile on ProScore for verified reviews and credentials.
Data Transparency
SourcesGoogle, multiple verified platforms
Last updated2026-05-06
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Checked by ProScore
What is the ProScore?
The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.
≥82
Elite
≥70
Trusted
≥55
Good
≥30
Basic
<30
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