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Reliance Heating, Air Conditioning & Plumbing logoReliance Heating, Air Conditioning & Plumbing

Chatham, ON
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Emergency ServiceBBB AccreditedResponds to Reviews
1 Credential VerifiedServing Chatham & area
ProScore

This score reflects 1443 Google reviews.

How is this calculated?
Score updated: Oct 2026

About Reliance Heating, Air Conditioning & Plumbing

AI-generated summary from ProScore data sources

Reliance Heating, Air Conditioning & Plumbing is a plumbing contractor based in Chatham, Ontario, available 24/7 by appointment and accessible by wheelchair parking. Technicians are reported to be friendly and knowledgeable, with service delivered quickly and efficiently; when concerns are raised, management works to resolve them.

  • Reliance Heating, Air Conditioning & Plumbing: ProScore 76, 4th of 13 scored plumbers in Chatham.
  • 1443 Google reviews (4.8 stars; median 52) for Reliance Heating, Air Conditioning & Plumbing, ahead of 11 of 12 plumbers.
Rated on 1 independent platformProScore found ratings for this business on 1 independent review platform. Each one is listed in "Ratings Across Platforms" below.

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What Customers Say

AI analysis of 9 Google reviews

Top Strengths

Technicians are friendly, polite and knowledgeable
Quick and efficient service delivery
Management resolves issues when escalated

Areas to Watch

Pricing not discussed upfront leading to surprise bills
Poor customer service and appointment scheduling
Installation quality issues like improper caulking
pricingwater heatertechnicianservicecommunication

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

2 sources · 1,443 reviews
GoogleListing found
Google Business Profile reviews
4.8/5
1,443 reviews
BBBListing found
Better Business Bureau · accredited · as of March 2026
A+Rating · accredited

Not found on 2 other platforms ProScore checks (Review platform B, Review platform C).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

How sources are weighted: ProScore methodology.

Things to Know

Trusted Level

Scores in ProScore’s Trusted tier — strong, consistent signals across the sources ProScore checks.

Highly Rated

Consistently rated 4.8 stars across 1,443 Google reviews.

BBB Accredited · A+

Better Business Bureau accredited with an A+ rating.

Open 24 Hours

Every posted day shows 24-hour availability.

What Reviews Highlight

Reviews mention: pricing, water heater, technician.

Google Review Breakdown

1,443 total
5
1,316
4
64
3
12
2
4
1
47

Featured Review

From Google

“

I am honestly a bit dissapointed. I needed to have my pressure release valve replaced on my water tank. The people were very nice and quick but the price was never discussed and it was ridiculous! It was $470 for 45 minutes of work. I had to pay.<br><br>I am not impressed and will absolutely not call them again<br><br>Edit: The manager has rectified the situation

C
Curtis Musters
Google Review

Frequently Asked Questions

Is Reliance Heating, Air Conditioning & Plumbing licensed?
Licensing status has not been verified for Reliance Heating, Air Conditioning & Plumbing. Contact them directly to confirm current credentials before hiring.
Does Reliance Heating, Air Conditioning & Plumbing have insurance?
WSIB insurance status is not verified for Reliance Heating, Air Conditioning & Plumbing. Request proof of workplace insurance and liability coverage before hiring.
What is Reliance Heating, Air Conditioning & Plumbing’s rating?
Reliance Heating, Air Conditioning & Plumbing has a ProScore Trust Score of 76/100 (Trusted), calculated from 2 data sources including 1443 Google reviews.
Where is Reliance Heating, Air Conditioning & Plumbing located?
Reliance Heating, Air Conditioning & Plumbing is a plumber serving Chatham, Ontario. You can reach them at +1 866-369-8277. View their full profile on ProScore for reviews and credentials.

Business Details

462 Riverview Dr Unit 7, Chatham, ON N7M 0N2
Plumber

Hours

Every dayOpen 24 hours

Services Offered

Drain cleaningPipe repairWater heater installationFixture installationEmergency plumbingLeak detection

Services & Info

Open 24 HoursEmergency ServiceOnsite services

Planning

Appointment required

Accessibility

Wheelchair-accessible parking lot

Service options

Credentials

Insurance
Not Confirmed
WSIB Coverage
Not Confirmed

Credentials are as reported by contractors and public sources — verify each with the contractor and the issuing authority before hiring.Check it yourself: WSIB clearance · Skilled Trades Ontario Public Register

Data Transparency

Sources
Google and BBB
Score computed
October 13, 2026

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Checked by ProScore

What is the ProScore?

One score from 0 to 100 across every review platform and public registry ProScore checks. How the ProScore works

≥81
Elite
≥70
Trusted
≥54
Good
≥30
Basic
<30
Caution
—
Not yet rated

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Compare Plumbers in Chatham

See how Reliance Heating, Air Conditioning & Plumbing ranks against other plumbers in Chatham on ProScore.

A ProScore is informational only — not a guarantee, endorsement, or recommendation — and the data behind it may be incomplete or out of date. Before hiring, independently verify all credentials, including licences, insurance (including WSIB) and references, directly with the contractor and the issuing authority. Full data notice. Something wrong? Let us know.