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Tree Service Professional

Pinnacle Tree and Shrub Care logoPinnacle Tree and Shrub Care

Kitchener, ON
Compare with similar tree service providers in Kitchener
Emergency ServiceBBB Accredited
1 Credential VerifiedServing Kitchener & area
ProScore

This score reflects 113 verified reviews.

How is this calculated?
Data verified: Sep 2026

About Pinnacle Tree and Shrub Care

AI-generated summary from verified data sources

Pinnacle Tree and Shrub Care is a tree service contractor based in Kitchener, Ontario, operating on weekdays with wheelchair-accessible parking and entrance. On a recent two-day job involving machinery, the crew covered windows, protected patio furniture, removed gates, and left the garden undisturbed, while maintaining considerate demeanor even in freezing conditions.

Rated on 1 independent platformProScore found ratings for this business on 1 independent review platform. Each one is listed in "Ratings Across Platforms" below.

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What Customers Say

AI analysis of 3-4 verified Google reviews

Top Strengths

Exceptional crew demeanor and kindness - described as 'kind, high spirited, dedicated team' that 'put a smile on my face' even in freezing conditions
Expert handling of complex/delicate tree work - successfully removed 40 ft Norway maple near multiple houses and maintains 150-year-old oak with professional precision
Outstanding site care and attention to detail - covered windows, protected patio furniture, removed gates, left garden undisturbed after two-day machinery work
professionalismfriendly servicetree removal and pruningattention to detailresponsive communication

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

2 sources · 113 reviews
GoogleVerified source
Google Business Profile reviews
4.0/5
113 reviews
BBBVerified source
Better Business Bureau · accredited · as of March 2026
A+Rating · accredited

Not found on 2 other platforms ProScore checks (Review platform B, Review platform C).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.

Things to Know

Extensive Review History

113 Google reviews on record — a large sample behind the 4.0 average.

BBB Accredited · A+

Better Business Bureau accredited with an A+ rating.

What Reviews Highlight

Reviews mention: professionalism, friendly service, tree removal and pruning.

Google Review Breakdown

113 total
5
81
4
3
3
1
2
4
1
24

Featured Review

Verified review from Google

We have been having our 150 year old oak tree pruned for the last 27 years by different large companies and decided to switch to Pinnacle last year and can’t say enough about how professional they are. When I call, someone comes out within a couple of days, can immediately book the work, they follow up regularly and the staff are all so knowledgeable and friendly. We had a crew here for two days with very large machinery and they left my garden as it was when they arrived, covered lower windows,

B
B W
Google Review

Frequently Asked Questions

Is Pinnacle Tree and Shrub Care licensed?
Licensing status has not been verified for Pinnacle Tree and Shrub Care. Contact them directly to confirm current credentials before hiring.
Does Pinnacle Tree and Shrub Care have insurance?
WSIB insurance status is not verified for Pinnacle Tree and Shrub Care. Request proof of workplace insurance and liability coverage before hiring.
What is Pinnacle Tree and Shrub Care’s rating?
Pinnacle Tree and Shrub Care has a ProScore Trust Score of 63/100 (Good), calculated from 2 verified data sources including 113 Google reviews.
Where is Pinnacle Tree and Shrub Care located?
Pinnacle Tree and Shrub Care is a tree service serving Kitchener, Ontario. You can reach them at +1 519-576-1213. View their full profile on ProScore for verified reviews and credentials.

Business Details

288 Arnold St, Kitchener, ON N2H 6E8
Tree Service

Hours

Monday7a.m.-5p.m.
Tuesday7a.m.-5p.m.
Wednesday7a.m.-5p.m.
Thursday7a.m.-5p.m.
Friday7a.m.-5p.m.
SaturdayClosed
SundayClosed

Services Offered

Tree removalTree trimmingStump grindingEmergency tree serviceTree health assessmentLot clearing

Services & Info

Emergency Service

Accessibility

Wheelchair-accessible entranceWheelchair-accessible parking lot

Credentials

Insurance
Not Confirmed
WSIB Coverage
Not Confirmed

ProScore displays credential information as reported by contractors and third-party sources. Homeowners are encouraged to independently verify all credentials, licences, and insurance prior to engaging any contractor.

Data Transparency

Sources
Google and BBB
Score computed
September 19, 2026

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Checked by ProScore

What is the ProScore?

The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.

≥81
Elite
≥70
Trusted
≥54
Good
≥30
Basic
<30
Caution
Not yet rated

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Compare Tree Service Professionals in Kitchener

See how Pinnacle Tree and Shrub Care ranks against other tree service in Kitchener on ProScore.

ProScore profiles are built from publicly available information and official public registries, and scored using ProScore’s own methodology. We check this data against third-party sources and work to keep it accurate, but records change and errors can occur. A ProScore is informational only — it is not a guarantee, endorsement, or recommendation. Before hiring any contractor, you should independently verify and confirm all relevant credentials, licences, insurance (including WSIB coverage) and references directly with the contractor and the issuing authority. If something here looks wrong, let us know and we’ll correct it promptly.