Plumber Professional
John The Plumber
Brockville, ON
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Verified Listing1 Credential VerifiedServing Brockville & area
0out of 100
ProScore
-2 over 1 mo
4.8★ Google|2/4 Sources
This score reflects 164 verified reviews, across 2 platforms.
How is this calculated?About John The Plumber
AI-generated summary from verified data sources
Serving Brockville, John The Plumber is an established plumbing company in the region. With a 4.8★ rating from 163 Google reviews, they are among the top-rated in their area.
Google
4.8★ (164)
BBB
Excellent
Rated on 2 independent platforms
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What Customers Say
AI analysis of 5+ verified Google reviews
Top Strengths
Punctual arrivals and flexibility with scheduling (multiple reviews note on-time service and willingness to adjust appointment times)
Friendly, courteous demeanor with attention to customer comfort (reviews highlight politeness, taking boots off, explaining work, and solving persistent long-standing issues)
Fast, efficient service delivery (described as 'quick', able to complete jobs in few hours, same-day water heater replacement)
Areas to Watch
Pricing significantly higher than competitors for similar work ($599 vs $175 for drain clearing; quoted as 'arbitrary' rather than hour-based)
Poor handling of safety-critical issues (delayed response to gas leak complaint with dismissive tone from representative; safety risk not treated as urgent)
Performance Breakdown
✨ Quality4.3
💬 Communication4.4
👔 Professionalism4.2
💰 Value2.8
⏰ Reliability4.5
🎓 Expertise4.2
on-time arrivalprofessional and friendlyquick/efficient servicehigh pricing/quotescustomer scheduling flexibility
Ratings Across Platforms
Aggregated from independent sources. Only ProScore shows all.
G
Google
4.8/5
H
Review Site B
B
BBB
Excellent
T
Review Site C
The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.
Things to Know
Highly Rated
Consistently rated 4.8 stars across 164+ Google reviews.
Google Review Breakdown
164 total5
146
4
9
3
1
2
0
1
7
Featured Review
Verified review from Google
“
I was extremely happy with Ashton and the service from John the Plumber.<br><br>What I expected to be a much bigger job was able to be completed in just a few hours.<br><br>Ashton offered to do the job over the weekend or in the evening to better suit my schedule, at no additional cost, but we settled on a weekday afternoon.<br><br>He showed up on time, was courteous and professional, and was done quickly and on budget.<br><br>I would gladly recommend John the Plumber to anyone. I'll certainly b
C
Craig Pearce
Google Review
Other top rated plumber in Brockville
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Frequently Asked Questions
Is John The Plumber licensed?
Licensing status has not been verified for John The Plumber. Contact them directly to confirm current credentials before hiring.
Does John The Plumber have insurance?
WSIB insurance status is not verified for John The Plumber. Request proof of workplace insurance and liability coverage before hiring.
What is John The Plumber’s rating?
John The Plumber has a ProScore Trust Score of 63/100 (Good), calculated from 2 verified data sources including 164 Google reviews.
Where is John The Plumber located?
John The Plumber is a plumber serving Brockville, Ontario. You can reach them at +1 613-499-1577. View their full profile on ProScore for verified reviews and credentials.
Data Transparency
SourcesGoogle, multiple verified platforms
Last updated2026-05-06
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Checked by ProScore
What is the ProScore?
The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.
≥82
Elite
≥70
Trusted
≥55
Good
≥30
Basic
<30
Caution
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