Plumber Professional

Hero Plumbing Service

Kanata, ON

Emergency ServiceBBB Accredited

+1 613-435-3350 Website

1 Credential VerifiedServing Kanata & area

80out of 100

Trusted

ProScore

This score reflects 81 Google reviews.

How is this calculated?

Score updated: Oct 2026

About Hero Plumbing Service

AI-generated summary from ProScore data sources

Hero Plumbing Service is a plumber in Kanata that handles repair work and operates seven days a week; customers consistently note rapid response times for emergency calls, thorough diagnosis of issues like frozen pipes and clogged drains, and transparent communication about repairs and costs.

Hero Plumbing Service: ProScore 80, 3rd of 7 scored plumbers in Kanata.

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What Customers Say

AI analysis of 10 Google reviews

Top Strengths

Emergency response and availability - multiple reviews highlight rapid response times (within 30 minutes to 1 hour) including nights, weekends, and holidays

Technical expertise and problem-solving - consistently identified root causes (frozen pipes, clogged drains, damaged pex lines) and implemented effective solutions quickly

Customer education and transparency - reviews emphasize clear explanations of issues, proposed solutions with options, honest pricing recommendations, and preventative advice

emergency responseTerry (primary technician)professional and friendlyquick efficient servicehonest and trustworthy

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

2 sources · 81 reviews

GoogleListing found

Google Business Profile reviews

4.8/5

81 reviews

BBBListing found

Better Business Bureau · accredited · as of March 2026

A+Rating · accredited

2 platforms not yet checked (Review platform B, Review platform C).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

How sources are weighted: ProScore methodology.

Things to Know

Trusted Level

Scores in ProScore’s Trusted tier — strong, consistent signals across the sources ProScore checks.

Highly Rated

Consistently rated 4.8 stars across 81 Google reviews.

BBB Accredited · A+

Better Business Bureau accredited with an A+ rating.

What Reviews Highlight

Reviews mention: emergency response, Terry (primary technician), professional and friendly.

Google Review Breakdown

81 total

Featured Review

From Google

“

It’s 3 days before Christmas, and we're so stressed out. Our laundry drain was clogged. We tried using a plunger and a snake, but to no avail, to drain the water. We could not use our washing machine. We have guests coming over for Christmas and we need our washer to work. I contacted some plumbers but they were not available until next year. I was desperate to find one. I saw a post on SocMed from a local group in my area and I searched for the number of Hero Plumbing. Terry came the next morni

JULIE K.

Google Review

Photos & Work

1 photo

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Summit Drain & Plumbing Ottawa

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Frequently Asked Questions

Is Hero Plumbing Service licensed?

Licensing status has not been verified for Hero Plumbing Service. Contact them directly to confirm current credentials before hiring.

Does Hero Plumbing Service have insurance?

WSIB insurance status is not verified for Hero Plumbing Service. Request proof of workplace insurance and liability coverage before hiring.

What is Hero Plumbing Service’s rating?

Hero Plumbing Service has a ProScore Trust Score of 80/100 (Trusted), calculated from 2 data sources including 81 Google reviews.

Where is Hero Plumbing Service located?

Hero Plumbing Service is a plumber serving Kanata, Ontario. You can reach them at +1 613-435-3350. View their full profile on ProScore for reviews and credentials.

Business Details

72 Shearer Crescent, Kanata, ON K2L 2V2

Plumber

View on Google Maps

Hours

Monday8a.m.-8p.m.

Tuesday8a.m.-8p.m.

Wednesday8a.m.-8p.m.

Thursday8a.m.-8p.m.

Friday8a.m.-8p.m.

Saturday9a.m.-5p.m.

Sunday9a.m.-5p.m.

Services Offered

Drain cleaningPipe repairWater heater installationFixture installationEmergency plumbingLeak detection

Services & Info

Emergency Service

Offerings

Repair services

Credentials

Insurance

Not Confirmed

Credentials are as reported by contractors and public sources — verify each with the contractor and the issuing authority before hiring.Check it yourself: WSIB clearance

Homeowner Guides

How much does this service cost in Ontario?Red flags when hiring Plumber FAQs in Kanata View all guides →

Data Transparency

Sources: Google and BBB
Score computed: October 13, 2026

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Checked by ProScore

What is the ProScore?

One score from 0 to 100 across every review platform and public registry ProScore checks. How the ProScore works

≥81

Elite

≥70

Trusted

≥54

Good

≥30

Basic

<30

Caution

—

Not yet rated

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Compare Plumbers in Kanata

See how Hero Plumbing Service ranks against other plumbers in Kanata on ProScore.

View ranked list of plumbers in Kanata →

A ProScore is informational only — not a guarantee, endorsement, or recommendation — and the data behind it may be incomplete or out of date. Before hiring, independently verify all credentials, including licences, insurance (including WSIB) and references, directly with the contractor and the issuing authority. Full data notice. Something wrong? Let us know.