Tree Service Professional

Garden City Tree Service

Name: Garden City Tree Service
Address: St. Catharines, ON, L2N 1G5, CA
Telephone: +1 905-935-7635
Rating: 3.9

St. Catharines, ON

Emergency Service

+1 905-935-7635 Website

Serving St. Catharines & area

42out of 100

Basic

ProScore

This score reflects 15 verified reviews.

How is this calculated?

Data verified: Sep 2026

About Garden City Tree Service

AI-generated summary from verified data sources

Garden City Tree Service operates in St. Catharines and is open six days a week. Customers have reported issues including wrong trees being removed, incomplete work, lack of communication, payment disputes, and refusals to issue refunds.

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What Customers Say

AI analysis of 5+ verified Google reviews

Areas to Watch

Removed wrong trees/plants - customer stated 'they took out the complete wrong ones' despite clear agreement

Refused refunds and claimed customer responsibility - told customer 'you weren't clear enough' and demanded payment anyway

Incomplete work and non-responsiveness - customer paid $475 for full tree removal, tree left partially standing, owner refused to finish citing safety concerns with no explanation, multiple unanswered callback attempts

No return/refund policy - explicitly stated 'will not do returns' in first review

Poor customer service - described as 'not very happy with customer service' across multiple encounters

wrong trees removedrefused refundsincomplete workno communicationpayment disputes

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

1 source · 15 reviews

GoogleVerified source

Google Business Profile reviews

3.9/5

15 reviews

Not found on 3 other platforms ProScore checks (Review platform B, BBB, Review platform C).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.

Things to Know

What Reviews Highlight

Reviews mention: wrong trees removed, refused refunds, incomplete work.

Google Review Breakdown

15 total

Photos & Work

1 photo

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Frequently Asked Questions

Is Garden City Tree Service licensed?

Licensing status has not been verified for Garden City Tree Service. Contact them directly to confirm current credentials before hiring.

Does Garden City Tree Service have insurance?

WSIB insurance status is not verified for Garden City Tree Service. Request proof of workplace insurance and liability coverage before hiring.

What is Garden City Tree Service’s rating?

Garden City Tree Service has a ProScore Trust Score of 42/100 (Basic), calculated from 1 verified data source including 15 Google reviews.

Where is Garden City Tree Service located?

Garden City Tree Service is a tree service serving St. Catharines, Ontario. You can reach them at +1 905-935-7635. View their full profile on ProScore for verified reviews and credentials.

Business Details

15 Nello St, St. Catharines, ON L2N 1G5

Tree Service

View on Google Maps

Hours

Monday8a.m.-5p.m.

Tuesday8a.m.-5p.m.

Wednesday8a.m.-5p.m.

Thursday8a.m.-5p.m.

Friday8a.m.-5p.m.

Saturday8a.m.-5p.m.

SundayClosed

Services Offered

Tree removalTree trimmingStump grindingEmergency tree serviceTree health assessmentLot clearing

Emergency Service

Credentials

Insurance

Not Confirmed

ProScore displays credential information as reported by contractors and third-party sources. Homeowners are encouraged to independently verify all credentials, licences, and insurance prior to engaging any contractor.

Homeowner Guides

How much does this service cost in Ontario?Red flags when hiring Tree Service FAQs in St. Catharines View all guides →

Data Transparency

Sources: Google
Score computed: September 19, 2026

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Checked by ProScore

What is the ProScore?

The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.

≥81

Elite

≥70

Trusted

≥54

Good

≥30

Basic

<30

Caution

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Not yet rated

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ProScore profiles are built from publicly available information and official public registries, and scored using ProScore’s own methodology. We check this data against third-party sources and work to keep it accurate, but records change and errors can occur. A ProScore is informational only — it is not a guarantee, endorsement, or recommendation. Before hiring any contractor, you should independently verify and confirm all relevant credentials, licences, insurance (including WSIB coverage) and references directly with the contractor and the issuing authority. If something here looks wrong, let us know and we’ll correct it promptly.