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Tree Service Professional

Garden City Tree Service logoGarden City Tree Service

St. Catharines, ON
Compare with similar tree service providers in St. Catharines →
Emergency Service
Serving St. Catharines & area
ProScore

This score reflects 15 Google reviews.

How is this calculated?
Score updated: Oct 2026

About Garden City Tree Service

AI-generated summary from ProScore data sources

Garden City Tree Service operates in St. Catharines and is open six days a week. Customers have reported issues including wrong trees being removed, incomplete work, lack of communication, payment disputes, and refusals to issue refunds.

  • Garden City Tree Service: one of 15 tree service pros in St. Catharines.
  • 15 Google reviews (3.9 stars; median 14) for Garden City Tree Service, ahead of 9 of 14 tree service pros.
Rated on 1 independent platformProScore found ratings for this business on 1 independent review platform. Each one is listed in "Ratings Across Platforms" below.

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What Customers Say

AI analysis of 3 Google reviews

Areas to Watch

Removed wrong trees/plants - customer stated 'they took out the complete wrong ones' despite clear agreement
Refused refunds and claimed customer responsibility - told customer 'you weren't clear enough' and demanded payment anyway
Incomplete work and non-responsiveness - customer paid $475 for full tree removal, tree left partially standing, owner refused to finish citing safety concerns with no explanation, multiple unanswered callback attempts
No return/refund policy - explicitly stated 'will not do returns' in first review
Poor customer service - described as 'not very happy with customer service' across multiple encounters
wrong trees removedrefused refundsincomplete workno communicationpayment disputes

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

1 source · 15 reviews
GoogleListing found
Google Business Profile reviews
3.9/5
15 reviews

Not found on 3 other platforms ProScore checks (Review platform B, BBB, Review platform C).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

How sources are weighted: ProScore methodology.

Things to Know

What Reviews Highlight

Reviews mention: wrong trees removed, refused refunds, incomplete work.

Google Review Breakdown

15 total
5
10
4
0
3
1
2
1
1
3

Frequently Asked Questions

Is Garden City Tree Service licensed?
Licensing status has not been verified for Garden City Tree Service. Contact them directly to confirm current credentials before hiring.
Does Garden City Tree Service have insurance?
WSIB insurance status is not verified for Garden City Tree Service. Request proof of workplace insurance and liability coverage before hiring.
What is Garden City Tree Service’s rating?
Garden City Tree Service has a ProScore Trust Score of 46/100 (Basic), calculated from 1 data source including 15 Google reviews.
Where is Garden City Tree Service located?
Garden City Tree Service is a tree service serving St. Catharines, Ontario. You can reach them at +1 905-935-7635. View their full profile on ProScore for reviews and credentials.

Business Details

15 Nello St, St. Catharines, ON L2N 1G5
Tree Service

Hours

Monday8a.m.-5p.m.
Tuesday8a.m.-5p.m.
Wednesday8a.m.-5p.m.
Thursday8a.m.-5p.m.
Friday8a.m.-5p.m.
Saturday8a.m.-5p.m.
SundayClosed

Services Offered

Tree removalTree trimmingStump grindingEmergency tree serviceTree health assessmentLot clearing
Emergency Service

Credentials

Insurance
Not Confirmed
WSIB Coverage
Not Confirmed

Credentials are as reported by contractors and public sources — verify each with the contractor and the issuing authority before hiring.Check it yourself: WSIB clearance

Data Transparency

Sources
Google
Score computed
October 13, 2026

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Checked by ProScore

What is the ProScore?

One score from 0 to 100 across every review platform and public registry ProScore checks. How the ProScore works

≥81
Elite
≥70
Trusted
≥54
Good
≥30
Basic
<30
Caution
—
Not yet rated

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Compare Tree Service Professionals in St. Catharines

See how Garden City Tree Service ranks against other tree service in St. Catharines on ProScore.

A ProScore is informational only — not a guarantee, endorsement, or recommendation — and the data behind it may be incomplete or out of date. Before hiring, independently verify all credentials, including licences, insurance (including WSIB) and references, directly with the contractor and the issuing authority. Full data notice. Something wrong? Let us know.