Roofer Professional
Custom Contracting Roofing & Eavestrough Repair
Burlington, ON
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Verified ListingServing Burlington & area
0out of 100
ProScore
-1 over 1 mo
4.5★ Google|1/4 Sources
This score reflects 108 verified reviews.
How is this calculated?About Custom Contracting Roofing & Eavestrough Repair
AI-generated summary from verified data sources
Serving Burlington, Custom Contracting Roofing & Eavestrough Repair is an established roofing contractor in the region. With a 4.5★ rating from 108 Google reviews, they are among the top-rated in their area.
Google
4.5★ (108)
Rated on 1 independent platform
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What Customers Say
AI analysis of 5+ verified Google reviews
Top Strengths
Professional and courteous crew behavior - workers described as 'happy, singing & whistling' and handling concerns 'politely and professionally'
Strong execution on roofing and repairs - 'fantastic job' on hail damage, shingles replaced quickly, insurance coordination handled well
Attention to detail and cleanliness - left yards 'spotless' and completed minor finishing touches within days
Areas to Watch
Contractual and authorization issues - accepted signed contract from neighbor without proper owner consent, then worked on entire block creating liability disputes
Poor water management design - new eaves installation failed to prevent water damage; water now running down support beams causing deterioration
Administrative follow-through failures - manufacturer rebate issues took months to resolve; customer only received full payment after writing negative review
Quality control gaps - aesthetic defects noted ('several buckling on facia'); damage to customer property (truck, underdeck) unresolved
Performance Breakdown
✨ Quality3.8
💬 Communication3.5
👔 Professionalism4.2
💰 Value2.8
⏰ Reliability3.2
🎓 Expertise4.0
professional crewinsurance coordinationcommunicationroofing repairsrebate/payment delays
Ratings Across Platforms
Aggregated from independent sources. Only ProScore shows all.
G
Google
4.5/5
H
Review Site B
B
BBB
T
Review Site C
The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.
Things to Know
Well Reviewed
4.5 star average on Google with 108 reviews.
Google Review Breakdown
108 total5
86
4
9
3
3
2
2
1
8
Featured Review
Verified review from Google
“
My boyfriend, Eugene, called Custom Contracting for a quote for windows.<br>James came over within a couple of days & assessed the job.<br>Also for insulation.<br>They did the job in 8 weeks.<br>Whenever Eugene contacted them by phone they addressed the concerns politely and professionally.<br>The workers were happy, singing & whistling during the job. It took a couple of days to do the project. They did a fantastic job especially the basement windows.<br>A few minor details were completed a fe
B
Barbara Bedford
Google Review
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Frequently Asked Questions
Is Custom Contracting Roofing & Eavestrough Repair licensed?
Licensing status has not been verified for Custom Contracting Roofing & Eavestrough Repair. Contact them directly to confirm current credentials before hiring.
Does Custom Contracting Roofing & Eavestrough Repair have insurance?
WSIB insurance status is not verified for Custom Contracting Roofing & Eavestrough Repair. Request proof of workplace insurance and liability coverage before hiring.
What is Custom Contracting Roofing & Eavestrough Repair’s rating?
Custom Contracting Roofing & Eavestrough Repair has a ProScore Trust Score of 52/100 (Basic), calculated from 1 verified data source including 108 Google reviews.
Where is Custom Contracting Roofing & Eavestrough Repair located?
Custom Contracting Roofing & Eavestrough Repair is a roofer serving Burlington, Ontario. You can reach them at +1 289-272-8553. View their full profile on ProScore for verified reviews and credentials.
Data Transparency
SourcesGoogle, multiple verified platforms
Last updated2026-05-06
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Checked by ProScore
What is the ProScore?
The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.
≥82
Elite
≥70
Trusted
≥55
Good
≥30
Basic
<30
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