Skip to main content
Menu
Find a Contractor
Resources
For Pros
Leave a ReviewVerify Your Profile
HVAC Professional

Creature Comforts HVAC logoCreature Comforts HVAC

Burlington, ON
Compare with similar hvac providers in Burlington →
Emergency ServiceWSIBTSSA Licensed
2 Credentials Verified
ProScore

This score reflects 944 Google reviews, licensed and verified.

How is this calculated?
Score updated: Oct 2026

About Creature Comforts HVAC

AI-generated summary from ProScore data sources

Creature Comforts HVAC is a Burlington-based HVAC repair service open 24/7 with bilingual support in English and French. The business is known for straightforward, pressure-free communication about repair needs and quick response times with detailed explanations of work, and maintains a wheelchair-accessible facility with free parking.

  • Creature Comforts HVAC: ProScore 81, 1st of 12 scored HVAC contractors in Burlington.
  • 944 Google reviews (5.0 stars; median 61) for Creature Comforts HVAC, ahead of 11 of 11 HVAC contractors.
Rated on 1 independent platformProScore found ratings for this business on 1 independent review platform. Each one is listed in "Ratings Across Platforms" below.Government-licensedWSIB coverage confirmedElite Trust Score

Is this your business?

Verify your profile to confirm your business, earn your Verified badge, and unlock your dashboard and growth tools.

What Customers Say

AI analysis of 9 Google reviews

Top Strengths

Professional technicians (Helge, Eric, Clayton) who are patient, thorough, and make effort to connect with clients
Honest, transparent, and non-pushy sales approach - described as having 'great rates' without aggressive upselling
Exceptional communication and quick response times with detailed explanations of work performed
professional servicecustomer servicefamily-run local businesshonest and transparentskilled technicians

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

1 source · 944 reviews
GoogleListing found
Google Business Profile reviews
5.0/5
944 reviews

Not found on 3 other platforms ProScore checks (Review platform B, BBB, Review platform C).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

How sources are weighted: ProScore methodology.

Things to Know

Elite Status

Scores in ProScore’s Elite tier — the highest level a HVAC contractor can reach, earned from strong, consistent signals across the sources ProScore checks.

Highly Rated

Consistently rated 5.0 stars across 944 Google reviews.

WSIB Verified

Workplace Safety and Insurance Board coverage confirmed — you're protected.

TSSA Licensed

Licensed with the Technical Standards and Safety Authority — confirmed against the register.

Open 24 Hours

Every posted day shows 24-hour availability.

What Reviews Highlight

Reviews mention: professional service, customer service, family-run local business.

Google Review Breakdown

944 total
5
930
4
12
3
0
2
2
1
0

Featured Review

From Google

“

Recently had my over 20 year old furnace replaced and my over 20 year old rental water heater replaced - both by Creature Comforts. They are a wonderful local Burlington company (family run) with amazing customer service! I highly recommend them.<br>Special shoutout to Helge - very patient with tweaking the installations - thank you!

P
Paula Bridgewood
Google Review

Frequently Asked Questions

Is Creature Comforts HVAC licensed?
Yes, Creature Comforts HVAC holds a TSSA licence, verified by ProScore against the Technical Standards and Safety Authority database.
Does Creature Comforts HVAC have insurance?
Yes, Creature Comforts HVAC has verified WSIB (Workplace Safety and Insurance Board) coverage, which protects homeowners from liability if a worker is injured on the job.
What is Creature Comforts HVAC’s rating?
Creature Comforts HVAC has a ProScore Trust Score of 81/100 (Elite), calculated from 1 data source including 944 Google reviews.
Where is Creature Comforts HVAC located?
Creature Comforts HVAC is a hvac serving Burlington, Ontario. You can reach them at +1 289-983-1383. View their full profile on ProScore for reviews and credentials.

Business Details

6-850 Legion Rd, Burlington, ON L7S 1T6
HVAC

Hours

Every dayOpen 24 hours

Services Offered

AC installationFurnace repairDuctworkHVAC maintenanceHeat pump installationThermostat installation

Services & Info

Open 24 HoursEmergency ServiceOnsite servicesOnline estimates

Crowd

LGBTQ+ friendlyTransgender safe space

Other

LGBTQ+ friendly

Parking

Free parking lot

Amenities

Gender-neutral washroom

Offerings

Repair services

Accessibility

Wheelchair-accessible entranceWheelchair-accessible washroom

Service options

Language assistance

Credentials

TSSA License
000178455
✓ Confirmed
Insurance
Not Confirmed
WSIB Coverage
✓ Confirmed

Credentials are as reported by contractors and public sources — verify each with the contractor and the issuing authority before hiring.Check it yourself: WSIB clearance · TSSA fuels contractor registry

Data Transparency

Sources
Google and Ontario regulatory records
Score computed
October 13, 2026

Is this your business?

Claim your profile to update info, add photos, and respond to reviews

Claim This Listing
Checked by ProScore

What is the ProScore?

One score from 0 to 100 across every review platform and public registry ProScore checks. How the ProScore works

≥81
Elite
≥70
Trusted
≥54
Good
≥30
Basic
<30
Caution
—
Not yet rated

Are you the owner of this business? Dispute this score

Compare HVAC Contractors in Burlington

See how Creature Comforts HVAC ranks against other hvac contractors in Burlington on ProScore.

A ProScore is informational only — not a guarantee, endorsement, or recommendation — and the data behind it may be incomplete or out of date. Before hiring, independently verify all credentials, including licences, insurance (including WSIB) and references, directly with the contractor and the issuing authority. Full data notice. Something wrong? Let us know.