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Citizen Plumbing & Heating Inc. logoCitizen Plumbing & Heating Inc.

Scarborough, ON
Compare with similar plumber providers in Scarborough →
Emergency ServiceBBB Accredited
1 Credential VerifiedServing Scarborough & area
ProScore

This score reflects 82 Google reviews, ratings from 2 platforms in all.

How is this calculated?
Score updated: Oct 2026

About Citizen Plumbing & Heating Inc.

AI-generated summary from ProScore data sources

Citizen Plumbing & Heating Inc. is a Scarborough plumber open 24/7 that handles repair work on site, accepts credit and tap payments, and is known for identifying root causes of plumbing problems, delivering same-day service including late-night availability, and communicating transparently about what repairs are needed and what they will cost.

  • Citizen Plumbing & Heating Inc.: ProScore 86, 1st of 46 scored plumbers in Scarborough.
  • 82 Google reviews (4.9 stars; median 29) for Citizen Plumbing & Heating Inc., ahead of 37 of 47 plumbers.
Rated on 2 independent platformsProScore found ratings for this business on 2 independent review platforms. Each one is listed in "Ratings Across Platforms" below.Elite Trust Score

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What Customers Say

AI analysis of 9 Google reviews

Top Strengths

Proactive problem identification - finds and addresses underlying issues beyond the initial complaint
Fast response times and same-day service availability, including late Friday nights
Transparent pricing and honest communication about repairs needed

Areas to Watch

Cleanup responsibility - one reviewer noted plumber left mess for customer to clean up
professionalknowledgeableresponsivetransparent pricingquality craftsmanship

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

3 sources · 88 reviews
GoogleListing found
Google Business Profile reviews
4.9/5
82 reviews
Review platform BListing found
Independent review platform · name withheld by policy
5.0/5
6 reviews
BBBListing found
Better Business Bureau · accredited · as of March 2026
A+Rating · accredited

Review platform C not yet checked.

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

How sources are weighted: ProScore methodology.

Things to Know

Elite Status

Scores in ProScore’s Elite tier — the highest level a Plumber contractor can reach, earned from strong, consistent signals across the sources ProScore checks.

Highly Rated

Consistently rated 4.9 stars across 82 Google reviews.

Rated on Multiple Platforms

Independently rated on 2 review platforms — ratings that agree across sources are harder to game.

BBB Accredited · A+

Better Business Bureau accredited with an A+ rating.

Open 24 Hours

Every posted day shows 24-hour availability.

What Reviews Highlight

Reviews mention: professional, knowledgeable, responsive.

Google Review Breakdown

82 total
5
79
4
2
3
0
2
0
1
1

Featured Review

From Google

“

I tried to save money and replace the toilet fill valve by myself….big mistake! The pipe to shut off the toilet water started leaking, I couldn’t unscrew one of the seals…a complete mess. Fortunately, Kev came to save the day. Sadly, he uncovered some other toilet issues that couldn’t be unseen or unaddressed, so he fixed that too - all for a reasonable price. Nothing replaces the experience, craftsmanship and knowledge that comes with hiring a licensed plumber. Really appreciate the transparenc

A
Angela Reyes
Google Review

Frequently Asked Questions

Is Citizen Plumbing & Heating Inc. licensed?
Licensing status has not been verified for Citizen Plumbing & Heating Inc.. Contact them directly to confirm current credentials before hiring.
Does Citizen Plumbing & Heating Inc. have insurance?
WSIB insurance status is not verified for Citizen Plumbing & Heating Inc.. Request proof of workplace insurance and liability coverage before hiring.
What is Citizen Plumbing & Heating Inc.’s rating?
Citizen Plumbing & Heating Inc. has a ProScore Trust Score of 86/100 (Elite), calculated from 3 data sources including 82 Google reviews.
Where is Citizen Plumbing & Heating Inc. located?
Citizen Plumbing & Heating Inc. is a plumber serving Scarborough, Ontario. You can reach them at +1 647-293-6936. View their full profile on ProScore for reviews and credentials.

Business Details

20 Nugget Ave, Scarborough, ON M1S 3A7
Plumber

Hours

Every dayOpen 24 hours

Services Offered

Drain cleaningPipe repairWater heater installationFixture installationEmergency plumbingLeak detection

Services & Info

Open 24 HoursEmergency ServiceOnsite servicesOnline estimates

Crowd

LGBTQ+ friendly

Other

LGBTQ+ friendly

Payments

Credit cardsNFC mobile payments

Offerings

Repair services

Service options

Credentials

Insurance
Not Confirmed
WSIB Coverage
Not Confirmed

Credentials are as reported by contractors and public sources — verify each with the contractor and the issuing authority before hiring.Check it yourself: WSIB clearance · Skilled Trades Ontario Public Register

Data Transparency

Sources
Google, BBB, and major review platforms
Score computed
October 13, 2026

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Checked by ProScore

What is the ProScore?

One score from 0 to 100 across every review platform and public registry ProScore checks. How the ProScore works

≥81
Elite
≥70
Trusted
≥54
Good
≥30
Basic
<30
Caution
—
Not yet rated

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Compare Plumbers in Scarborough

See how Citizen Plumbing & Heating Inc. ranks against other plumbers in Scarborough on ProScore.

A ProScore is informational only — not a guarantee, endorsement, or recommendation — and the data behind it may be incomplete or out of date. Before hiring, independently verify all credentials, including licences, insurance (including WSIB) and references, directly with the contractor and the issuing authority. Full data notice. Something wrong? Let us know.