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Bertrand Plumbing & Heating Inc. logoBertrand Plumbing & Heating Inc.

Embrun, ON
Compare with similar plumber providers in Embrun
Emergency ServiceWSIBBBB Accredited
2 Credentials Verified
ProScore

This score reflects 582 verified reviews, WSIB coverage confirmed.

How is this calculated?
Data verified: Sep 2026

About Bertrand Plumbing & Heating Inc.

AI-generated summary from verified data sources

Bertrand Plumbing & Heating Inc. is a plumbing and heating repair business based in Embrun, Ontario, open weekdays and accepting credit and tap payments. Customers report responsive, punctual service with friendly technicians who explain work clearly and diagnose issues quickly.

Rated on 1 independent platformProScore found ratings for this business on 1 independent review platform. Each one is listed in "Ratings Across Platforms" below.WSIB coverage confirmed

Is this your business?

Verify your profile to confirm your business, earn your Verified badge, and unlock your dashboard and growth tools.

What Customers Say

AI analysis of 5+ verified Google reviews

Top Strengths

Highly professional technicians and dispatch staff who are friendly, efficient, and explain work clearly
Responsive and punctual service; able to schedule quickly and arrive on time
Thorough problem-solving; identifies and fixes issues promptly, often catching additional minor problems

Areas to Watch

Significant value concern: HVAC system installation cost $37,852.99 with customer reporting $400+/month operating costs; customer disputes system efficiency and cost justification
Major complaint regarding system performance and alleged incompetence in design/installation of custom HVAC with sheet metal, ERV, and HRV controls
professionalresponsive/on-time servicefriendly techniciansquick diagnosisHVAC system concerns

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

2 sources · 582 reviews
GoogleVerified source
Google Business Profile reviews
4.8/5
582 reviews
BBBVerified source
Better Business Bureau · accredited · as of March 2026
A+Rating · accredited

2 platforms not yet checked (Review platform B, Review platform C).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.

Things to Know

Trusted Level

Scores in ProScore’s Trusted tier — strong, consistent signals across the sources ProScore checks.

Highly Rated

Consistently rated 4.8 stars across 582 Google reviews.

WSIB Verified

Workplace Safety and Insurance Board coverage confirmed — you're protected.

BBB Accredited · A+

Better Business Bureau accredited with an A+ rating.

What Reviews Highlight

Reviews mention: professional, responsive/on-time service, friendly technicians.

Google Review Breakdown

582 total
5
541
4
18
3
1
2
5
1
17

Featured Review

Verified review from Google

Super professional shop. Was able to make an appointment quickly, was kept up to date with when the crew would arrive. The arrived and were able to quickly locate the issue and fix it. They also noticed another minor issue and fixed it as well. Highly satisfied with them and will be calling them for any futures plumbing needs.<br><br>Update- Had another issue with boiler, no heat and Bertrand came out quickly and diagnosed the issue and had it fixed by 12pm.<br><br>Martin was super professional

J
Joel Crawford
Google Review

Frequently Asked Questions

Is Bertrand Plumbing & Heating Inc. licensed?
Licensing status has not been verified for Bertrand Plumbing & Heating Inc.. Contact them directly to confirm current credentials before hiring.
Does Bertrand Plumbing & Heating Inc. have insurance?
Yes, Bertrand Plumbing & Heating Inc. has verified WSIB (Workplace Safety and Insurance Board) coverage, which protects homeowners from liability if a worker is injured on the job.
What is Bertrand Plumbing & Heating Inc.’s rating?
Bertrand Plumbing & Heating Inc. has a ProScore Trust Score of 80/100 (Trusted), calculated from 2 verified data sources including 582 Google reviews.
Where is Bertrand Plumbing & Heating Inc. located?
Bertrand Plumbing & Heating Inc. is a plumber serving Embrun, Ontario. You can reach them at +1 613-443-3090. View their full profile on ProScore for verified reviews and credentials.

Business Details

195 Bay St, Embrun, ON K0A 1W1
Plumber

Hours

Monday8a.m.-4:30p.m.
Tuesday8a.m.-4:30p.m.
Wednesday8a.m.-4:30p.m.
Thursday8a.m.-4:30p.m.
Friday8a.m.-4:30p.m.
SaturdayClosed
SundayClosed

Services Offered

Drain cleaningPipe repairWater heater installationFixture installationEmergency plumbingLeak detection

Services & Info

Emergency Service

Payments

Credit cardsNFC mobile payments

Offerings

Repair services

Credentials

Insurance
Not Confirmed
WSIB Coverage
✓ Confirmed

ProScore displays credential information as reported by contractors and third-party sources. Homeowners are encouraged to independently verify all credentials, licences, and insurance prior to engaging any contractor.

Data Transparency

Sources
Google, BBB, and Ontario regulatory records
Score computed
September 19, 2026

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Checked by ProScore

What is the ProScore?

The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.

≥81
Elite
≥70
Trusted
≥54
Good
≥30
Basic
<30
Caution
Not yet rated

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Compare Plumbers in Embrun

See how Bertrand Plumbing & Heating Inc. ranks against other plumbers in Embrun on ProScore.

ProScore profiles are built from publicly available information and official public registries, and scored using ProScore’s own methodology. We check this data against third-party sources and work to keep it accurate, but records change and errors can occur. A ProScore is informational only — it is not a guarantee, endorsement, or recommendation. Before hiring any contractor, you should independently verify and confirm all relevant credentials, licences, insurance (including WSIB coverage) and references directly with the contractor and the issuing authority. If something here looks wrong, let us know and we’ll correct it promptly.