Roofer Professional

AM Group Exteriors - Muskoka

Gravenhurst, ON

Emergency ServiceResponds to Reviews

+1 866-327-6762 Website

Serving Gravenhurst & area

47out of 100

Basic

ProScore

This score reflects 73 verified reviews.

How is this calculated?

Data verified: Sep 2026

About AM Group Exteriors - Muskoka

AI-generated summary from verified data sources

AM Group Exteriors - Muskoka installs windows, doors, and siding in the Gravenhurst area, operating on-site during weekday hours with wheelchair-accessible parking and entrance.

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What Customers Say

AI analysis of 5+ verified Google reviews

Top Strengths

Strong technical expertise - Ray and Irwin noted as 'very thorough' with attic/roof/vent work; shingle replacement praised as 'first rate workmanship'

Professional installation execution when crews show up - windows/doors 'fit perfectly', siding work 'done quickly and professionally'

Knowledgeable and friendly sales staff - initial quote process described as 'knowledgeable, friendly and trustworthy'

Areas to Watch

Critical follow-up and project completion failures - multiple customers report months of delays (5 months for siding fixes, November vs October for doors/window, ongoing caulking requests ignored)

Quality control issues on installation details - soffit pucks only drilled through fake soffits not real wood; door installed wrong colour; siding holes cut too large causing bowing; missing caulking around door

Poor communication and accountability - customers repeatedly told 'we expect someone in a few weeks' with no follow-through; sales rep on leave of absence with no handoff; voicemails not returned

Warranty/damage disputes - ice dam damage (10k) caused by improper soffit work met with token $175 loyalty discount rather than substantive resolution

installation delaysquality control defectspoor follow-up and communicationunresolved warranty issuesexpertise but execution gaps

Ratings Across Platforms

Aggregated from independent sources. Only ProScore shows all.

1 source · 73 reviews

GoogleVerified source

Google Business Profile reviews

3.9/5

73 reviews

No rating yet on Review platform B. Not found on 2 other platforms ProScore checks (BBB, Review platform C).

ProScore aggregates Google, the BBB and other major review platforms. Some sources are not named publicly.

The ProScore Trust Score aggregates ratings from all verified sources, weighted by review volume, recency, and platform credibility.

Things to Know

Extensive Review History

73 Google reviews on record — a large sample behind the 3.9 average.

What Reviews Highlight

Reviews mention: installation delays, quality control defects, poor follow-up and communication.

Google Review Breakdown

73 total

Featured Review

Verified review from Google

“

Ray and Irwin did me a big favor. Ray did major attic/roof/suntunnel/vent work for me a couple of years ago. I just wanted some advice on a sun tunnel issue and a check on the rest of the work. They fitted me in on a busy day and came and did a thorough check of everything. They carefully walked me thru it all (including with pics). They also answered my sun tunnel concern in detail. These guys know their stuff and are very thorough. I was lucky to have them.

B1 Duncan

Google Review

Photos & Work

1 photo

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Frequently Asked Questions

Is AM Group Exteriors - Muskoka licensed?

Licensing status has not been verified for AM Group Exteriors - Muskoka. Contact them directly to confirm current credentials before hiring.

Does AM Group Exteriors - Muskoka have insurance?

WSIB insurance status is not verified for AM Group Exteriors - Muskoka. Request proof of workplace insurance and liability coverage before hiring.

What is AM Group Exteriors - Muskoka’s rating?

AM Group Exteriors - Muskoka has a ProScore Trust Score of 47/100 (Basic), calculated from 1 verified data source including 73 Google reviews.

Where is AM Group Exteriors - Muskoka located?

AM Group Exteriors - Muskoka is a roofer serving Gravenhurst, Ontario. You can reach them at +1 866-327-6762. View their full profile on ProScore for verified reviews and credentials.

Business Details

2251 ON-11, Gravenhurst, ON P0E 1G0

Roofer

View on Google Maps

Hours

Monday8a.m.-5p.m.

Tuesday8a.m.-5p.m.

Wednesday8a.m.-5p.m.

Thursday8a.m.-5p.m.

Friday8a.m.-5p.m.

SaturdayClosed

SundayClosed

Services Offered

Roof repairRoof replacementShingle installationFlat roofingGutter installationRoof inspection

Services & Info

Emergency ServiceOnsite services

Amenities

Gender-neutral washroom

Accessibility

Wheelchair accessible seatingWheelchair-accessible entranceWheelchair-accessible parking lot

Service options

Credentials

Insurance

Not Confirmed

ProScore displays credential information as reported by contractors and third-party sources. Homeowners are encouraged to independently verify all credentials, licences, and insurance prior to engaging any contractor.

Homeowner Guides

How much does this service cost in Ontario?Red flags when hiring Roofer FAQs in Gravenhurst View all guides →

Data Transparency

Sources: Google
Score computed: September 19, 2026

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Checked by ProScore

What is the ProScore?

The ProScore aggregates ratings from multiple review platforms into a single score from 0 to 100. Unlike platforms that show only their own reviews, the ProScore gives you the complete picture. Scores are capped for providers with limited source verification.

≥81

Elite

≥70

Trusted

≥54

Good

≥30

Basic

<30

Caution

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ProScore profiles are built from publicly available information and official public registries, and scored using ProScore’s own methodology. We check this data against third-party sources and work to keep it accurate, but records change and errors can occur. A ProScore is informational only — it is not a guarantee, endorsement, or recommendation. Before hiring any contractor, you should independently verify and confirm all relevant credentials, licences, insurance (including WSIB coverage) and references directly with the contractor and the issuing authority. If something here looks wrong, let us know and we’ll correct it promptly.