What to verify before work begins
Every contractor you hire should carry adequate insurance. This protects you if something goes wrong during the project.
- General liability insurance: minimum $2 million (industry standard)
- WSIB coverage: protects you if a worker is injured on your property
- Professional errors and omissions insurance (for design work)
- Vehicle insurance for company trucks on your property
- Ask for a Certificate of Insurance — not just a verbal confirmation
What your homeowner's insurance covers
Standard Ontario homeowner's insurance covers sudden and accidental damage, but has significant exclusions.
- Covered: burst pipes, sudden leaks, storm damage, fire
- Not covered: gradual deterioration, deferred maintenance, wear and tear
- Not covered: damage caused by unlicensed or unpermitted work
- Not covered: flooding from overland water (separate policy required)
- Always notify your insurer before major renovations begin
What happens if a contractor isn't insured?
Hiring an uninsured contractor is one of the biggest financial risks a homeowner can take. If they damage your property, you pay. If they're injured on your property, you may be personally liable for medical costs and lost wages. WSIB coverage is particularly critical — without it, you could face a six-figure claim.
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How do I verify a contractor's insurance?
Ask for a Certificate of Insurance (COI) issued by their insurance provider. Call the insurance company directly to confirm the policy is active and hasn't lapsed. On ProScore, contractors who upload their COI receive a verified badge.
Do I need to increase my coverage during a renovation?
For major renovations (adding square footage, structural changes), contact your insurer before work begins. They may recommend a builder's risk policy for the duration of the project. Failure to disclose a renovation could void your coverage.